ibis Styles Luzern City

ibis Styles Luzern City 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 894 comentários

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Extras do hotel

  • Um hotel com certificação ALLSAFE

  • Bilhete de transporte público gratuito.

  • Cartão de hóspede gratuito de Lucerna com descontos em teleféricos, museus e excursões.

  • No coração de Lucerna

  • Jogo Escape Room no hotel (pago)

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

ibis Styles Luzern City

Friedenstrasse 8
6004 LUZERN
Suíça

  • De avião

    ZURICH AIRPORT A 66 km / 41,01 milhas

  • De trem

    LUZERN A 1 km / 0,62 milhas

  • De trem

    LUZERN SGV A 1,5 km / 0,93 milhas

GPS:47.056835, 8.311907

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Salas de reunião

Café da manhã

Nossas acomodações

Aconchegante, acolhedor e moderno, com uma cama confortável e um banheiro prático, nossos quartos oferecem tudo o que você precisa para uma estadia prazerosa.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  894 comentários

Classificação no TripAdvisor  3.5/5  1.098 comentários

Cute hotel...good rooms, good service

Classificação TripAdvisor 4.0/5

bijalmodi14 Avaliação certificada TripAdvisor

Nothing extravagant...the hotel was situated in a good location, walking distance from train station and close to city center. They accomodated us for early check in as well. The attendant was very helpful. Decent breakfast.

5 Nights in Lucerne

Classificação TripAdvisor 5.0/5

Bill K Couples - Avaliação certificada TripAdvisor

We just stayed 5 nights at this hotel. The staff was wonderful . Sara and Sandra were so helpful and very friendly. The hotel is 5 minutes from the lake. There also is a Co-op store across the street where you can buy groceries and take out meals. We would definitely stay again.

Dear Bill K, Thank you very much for staying with us and for sharing your concerns. We really appreciate it, as the opinion of our guest is very important to us, in order to keep on improving our quality and service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli -General Manager

Dirtiest HOTEL in SWITZERLAND

Classificação TripAdvisor 1.0/5

xxvarma Solo travel - Avaliação certificada TripAdvisor

Worst Hotel in Switzerland. Stay else where. Hotel location is ideal but rooms are dated and very poorly managed. I stayed for 2 nights but was counting hours to check out from this property. It’s super dirty and stained floors and bed. Bad quality.

Dear xxvarma, Thank you for taking the time to share your rating with us. I'm very sorry to hear that you were disappointed with your stay with us. I treat all comments with the utmost seriousness. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you are not happy with the room it is always possible to request a room change (depending on availability) or assistance from our housekeeping or maintenance department in case of any problems. Again, I sincerely apologize for the inconvenience caused. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Kind regards, S. Samil Benli - General Manager

Great Snowy Stay in Lucerne

Classificação TripAdvisor 5.0/5

ronieboy81 Solo travel - Avaliação certificada TripAdvisor

This chic hotel is situated in the city center where one can explore the city on foot. A wide array of retail stores, restaurants and touristic spots are within your reach. My room is in the highest floor so I get to have the perks of enjoying the snowfall. They offer sumptuous breakfast, staffs are friendly and the place is impeccably neat.

A good stay - if you get a deal

Classificação TripAdvisor 4.0/5

talven Friends getaway - Avaliação certificada TripAdvisor

A sound experience. I rated the hotel very good because we got a good deal with a travel agency- hence it was great value for money. However, I would not pay the standard rate at the hotel (I almost couldn't believe their weekday prices!). The room was good and had everything you needed - a kettle, tv, but no fridge of you like storing food. HOWEVER the staff allow you to place things in the hotel fridge. Also, the staff allow you to microwave a meal if you choose to do so- we all know switzerland is super expensive. Even the locals don't eat out! Breakfast was good and straightforward. Loved the fact you could get free coffee and tea all day - saves $$$ outside - coffees can be very expensive out. Injin was outstanding at check in and check out. Thank you. My only complaint was that the housekeeping didn't replace the soap in the bathroom - even though I wrapped a plastic bag around it so the housekeeper would notice. Also, the pillows are some of the worst pillows I've ever had at a hotel - they collapsed almost immediately. I would probably ask for a second pillow. Hotel also had gluten free bread on hand if you have that dietary requirement at breakfast. Overall, a sound stay in luzerne.

Dear talven, Thank you very much for your positive and very informative review of our hotel. I am very happy to see that you were happy with the services we've provided and also with the assistance of our staff. Only the thing, which I don't agree with you is the prices :) The rate on the screen at the reception are maximum daily rates. If you book online directly through our website, you will always get the best price. And if you register for a membership, you will have 5 - 10% extra discount. Concerning your complain about the soap, I will inform our Facility Manager. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For such issues, we invite our guests to contact our reception team. Once more, thank you very much for your lovely review. We much hope to welcome you very soon again. Greetings from Lucerne, S. Samil Benli - General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 689 comentários 9.3/10 Localização
  • 769 comentários 4.9/10 Quarto
  • 692 comentários 9.5/10 Serviço
  • 10 comentários 9.7/10 Wifi
  • 565 comentários 7.9/10 Café da manhã
  • 436 comentários 4.5/10 Conforto
  • 255 comentários 4.8/10 Limpeza
  • 169 comentários 3.9/10 Atmosfera

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