Ibis Irkutsk Center

Ibis Irkutsk Center 3 stars

Customer review rating (ALL Rating) 4.5/5 356 reviews

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Description

Hotel extras

  • Just a 15 minutes away from the airport and train station

  • Free high-speed WIFI throughout the hotel

  • Favorable location within easy reach to the main square and central streets

  • Modern equipment, comfortable meeting area

  • Lobby bar at your service 24/7

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Ibis Irkutsk Center

Poliny Osipenko Street, 5
664025 IRKUTSK
Russia

  • CHKALOVA BUS STOP:  3, 6, 28, 30, 77 CHKALOVA

  • By plane

    IRKUTSK AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By train

    PASSENGER At 6km / 3.73 miles

GPS:52.287561, 104.270522

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

IBIS KITCHEN

The ibis Kitchen restaurant is on the first floor of the hotel. The menu features both Russian and European cuisine, healthy eating options and local specialties.

Our accommodation(s)

A top comfort renewed ibis room offers a signature comfortable double bed or 2 single beds, free WiFi, LCD TV with a wide range of channels, desk, safe, air conditioning, refrigerator, shower, hairdryer. Superior rooms offer a bathrobe, a tea station, and a Nature Siberica set of individual hair and body cosmetics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  356 reviews

TripAdvisor Rating  4.5/5  144 reviews

Very attentive staff

Customer review rating 5.0/5

Anna Business - Confirmed reviews ALL

The service is up to scratch, I'd prefer to stay at Ibis if I'd be in the city again.

Уважаемая Алиса, Спасибо за теплый отзыв о нашем отеле. Нам очень приятно, что удалось сделать все, чтобы ваше проживание оставило только положительные эмоции. Отдельное спасибо за добрые слова в адрес нашей команды. С уважением, Кристина Шилова Начальник отдела приема и размещения

good stay

Customer review rating 5.0/5

Гавенко Д. Business - Confirmed reviews ALL

good people

Дорогая Д., Спасибо за великолепный отзыв нашему отелю! Мы рады, что вы хорошо провели у нас время и надеемся скоро увидеть вас снова. С уважением, Кристина Шилова Начальник отдела приема и размещения

Could be better

Customer review rating 2.5/5

Vitaliy Business - Confirmed reviews ALL

Service was great as expected, except one thing, which disappointed and caused a few questions regarding staff experience. Hotel was booked by our Administrator who hasn't added my All Accor membership number #30…8200. I called to the hotel 3 times before arrival to the hotel and spend quite some time with hotel staff finding out what happend before and during my stay. On the second day of my stay I was told that my # will be added later and I'll see this stay in my account. However, 3 days have gone. Nothing happended. No nights added for that stay. My loyalty to your brand was one of the reasons why Irkutsk Hotel was chosed as a prefered place to stay. Now, my view on your brand is being changed.

Уважаемый Виталий, Спасибо, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в Ibis Irkutsk Center. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. Позвольте принести Вам свои самые искренние извинения. К сожалению, баллы за ваше бронирование не будут начисленны, так как ваше бронирование было совершено через агента, а не напрямую через отдел бронирования. Как мы с вами обсуждали ранее по телефону, вам было начисленно 1500 баллов, в качестве извинения за недостоверную информацию, предоставленную сотрудниками ресепшн. Мы Вам очень благодарны за отзыв, и искренне надеемся, что Вы предоставите нам возможность исправить свои ошибки в ближайшем будущем. С уважением, Кристина Шилова Начальник отдела приема и размещения

Good

Customer review rating 2.5/5

Saravanan Solo - Confirmed reviews ALL

Nice

Dear Saravanan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! С уважением, Кристина Шилова Начальник отдела приема и размещения

Pleasant experience

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The staff were vey friendly and helpful, the room was comfortable but having to ask for the water to be connected for 2 of the days was not good.

Dear Jane T., We very much appreciate your comments regarding your stay at the Ibis Irkutsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry about the whole water problem, it was an extraordinary situation which did not fully depend on us. I sincerely apologize for all the inconveniences. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Natalia Podolskaia Front Office Manager

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