Mercure Poitiers Centre Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,183 件のレビュー

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Mercure Poitiers Centre Hotel - Image 1
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14 Rue Edouard Grimaux, 86000 POITIERS, France

説明

ホテルのその他の情報

Use the cozy meeting room for your work seminars (max. 19 people) and enjoy the Les Archives restaurant with food and menu options to fit around your meetings,

当ホテルの客室

ホテル所在地

Mercure Poitiers Centre Hotel

14 Rue Edouard Grimaux
86000 POITIERS
France

GPS:46.583024, 0.339759

電話番号
ファックス +33 5 49 50 95 73

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LES ARCHIVES

Brasserie-style independent restaurant located within the Chapel and accessible from the hotel reception.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,183 件のレビュー

トリップアドバイザーの評価  4.5/5  859 件のレビュー

2023エクセレンス認証

Mold in the room.. very basic rooms

トリップアドバイザーの評価 2.0/5

dorbetts ビジネス - トリップアドバイザー認証口コミ

There is no airflow in the room.. trying to save energy. After showering, it gets very humid, and mold forms all over the window sill. No one seems to bother. The rooms are very basic decor wise. Like a motel. And then there no doors but curtains for the closet.

Pretty good. Just little issues

トリップアドバイザーの評価 4.0/5

wfc1066 トリップアドバイザー認証口コミ

Met all our needs. Comfortable room, adequate storage. good choice for breakfast. Quiet and near enough to the town centre to walk there. Little issues- shower had to be hand-held to prevent flooding the bathroom and there was nowhere to put shampoo or to hang a towel. Overall, though, I would happily recommend.

Not a 4 star hotel - surfing on the restaurant's popularity

トリップアドバイザーの評価 2.0/5

Marley78160 Solo travel - トリップアドバイザー認証口コミ

Located on the edge of the main center of town, the parking lot is 200 meters away. Upon arrival, I was greeted by a not very friendly young woman who recited her spiel as if she had already done it numerous times that day. I asked her how late the restaurant was open and she never mentioned having to reserve. Upon arrival at the restaurant, the rather snotty maitre d' asked me if I had reserved! They could maybe coordinate. The room I was in was very basic, with 2 single beds and no coffee/tea making facilities. Most annoying was the fact that the shower door did not close properly so water spilled out onto the floor.

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very central location and interesting conversion of old monastery

トリップアドバイザーの評価 5.0/5

Andrew M トリップアドバイザー認証口コミ

The hotel is very central in this delightful town. Loading and unloading is easy in the one way street but parking is a short walk away in a public car park, which the hotel will pay for. built inside what was a monastery it has interesting internal architecture and our rooms were two story with the bed up some stairs. This might not suit everyone but otherwise very well equipped and a good breakfast.

Dear Hedgehog44, We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your room category on the mezzanine, it is also possible to benefit from a single-storey room if you prefer during a future stay. Our team would be happy to help you choose your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ridiculously complex wi-fi password meant no access for my phone

トリップアドバイザーの評価 3.0/5

pjeremyandrews トリップアドバイザー認証口コミ

Room not that impressive. Only discovered it is a converted church when I logged on to booking.com. But the main reason for writing this review is to point out that they protect their wi-fi with a ridiculously complicated password. (Why? At most it only needs to stop people tapping into it from the street). The upshot is that I was not able to access their wi-fi from my phone. Reception staff were friendly but basically claimed their system wasn’t at fault. Disappointing

Hello, it is our turn to be disappointed by your comment. We do not protect our WIFI .. On the contrary, we have been making it available to our clientele for years. Does our establishment , because of this malfunction probably caused by an internal fire of your system , deserves this comment? The reading of post other than yours leaves us to think that no.. What a shame to punish us this way!!!!

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 479 件のレビュー 7/10 客室
  • 560 件のレビュー 9.2/10 サービス
  • 269 件のレビュー 7.6/10 料理
  • 197 件のレビュー 9.1/10 雰囲気
  • 192 件のレビュー 7.7/10 朝食
  • 156 件のレビュー 7.2/10 設備
  • 82 件のレビュー 6.8/10 清潔さ

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