Grand Mercure Jakarta Harmoni 4 stars

Customer review rating (ALL Rating) 5.0/5 2,028 reviews

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Jl Hayam Wuruk No 36 37, 10120 JAKARTA, Indonesia

Description

Hotel extras

  • Grand Mercure Jakarta Harmoni is strategically located in the heart of Jakarta's Capital city.

  • Only 30' minutes' drive (26 km) to Soekarno Hatta International Airport.

  • Near Shopping Center, Embassy and office's.

  • Since the opening in November of 2012, this hotel is known as the first brand for Accor Group

Our accommodation(s)

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Hotel location

Grand Mercure Jakarta Harmoni

Jl Hayam Wuruk No 36 37
10120 JAKARTA
Indonesia

GPS:-6.160168, 106.81966

Telephone
Fax +62 21 3453999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HARMONY SQUARE COFFEE SHOP

The authentic coffee shop with elegant designed and built made to enhance your dining experience. Serves the sophisticated selections dishes and suggestion wines for your perfect dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  5.0/5  2,028 reviews

TripAdvisor Rating  4.5/5  3,972 reviews

fine for a night

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Overall, it was a pleasant stay. My slight complaints would be regarding the elevators that only two out of four were operating - resulting in a queue and a packed elevator. Secondly, about the Crystal bar, which closed a bit too early (before 9 pm) and lack of attendant during my time there.

Dear Mr. Alexander B., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We regret to inform you that we only operating 2 elevators because we do maintenance all the elevators during lower occupancy to make sure the elevator run smoothly. We do apologize about lack of attendant in charge during the your visit at our Crystal lounge. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rury Mashuri General Manager

GMJH

TripAdvisor rating 5.0/5

Passenger18029098933 TripAdvisor review

I was welcomed by spacious lobby and easy check in. Front desk officer (Maria) was also helpful too. The hotel is strategically located in bustling area. Fast food chain, street foods, shopping mall with supermarket are in walking distance. Swimming pool is also available for use on hot sunny days.

Dear Our Valued Guest, Thank you very much for spending your time to give us feedback at this online review. We are happy to hear that you enjoy stay in our hotel. Your positive review about our hotel really appreciate. Thank you again for sharing your experience on Tripadvisor and we do look forward to welcoming you again in the near future. Best Regards, Rury Mashuri General Manager

Well facilitated

Customer review rating 5.0/5

A. Friends - Confirmed reviews ALL

Stayed there bcw the whirlpool was nice, and overall nice

Dear Mr. Fajrina A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rury Mashuri General Manager

Best hotel

TripAdvisor rating 5.0/5

Jayson O TripAdvisor review

The room is good ... Cleanliness are good .. i stay comfortable here .. my company usually stay here and really near by office .. all std are good response and really really helpfull .. next time i will visit again for my staycation mm thanks guys

Dear Mr. Jayson, Thank you very much for spending your time to give us feedback at this online review. We are happy to hear that you enjoy stay in our hotel. Your positive review about our hotel really appreciate. Thank you again for sharing your experience on Tripadvisor and we do look forward to welcoming you again in the near future. Best Regards, Rury Mashuri General Manager

Great Hotel to stay

TripAdvisor rating 5.0/5

RobinAwlb Couples - TripAdvisor review

My n time visit, always like to stay here. But now traffic quiet bad especially construction of subway. Service was good, right from checkin till checkout. Receptionist Jian was great, give me a warm welcome, hotel reception should have staff like her character, chatty and smiling. in Hamoni Cafe Sheina , give me a tip top service while having breakfast. Housekeeping Arif was friendly and great too, keep my room in tip top condition. This year i have my CNY in the hotel, it was fun and got to win 2 price, i lost the second price due to mis place my winner ticket. Overall a great experience and keep up the good work.

Dear Mr. Robin, Thank you very much for spending your time to give us feedback at this online review. We are happy to hear that you enjoy stay in our hotel. Your positive review about our hotel really appreciate. Thank you again for sharing your experience on Tripadvisor and we do look forward to welcoming you again in the near future. Best Regards, Rury Mashuri General Manager

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Other web-users rate our hotel

  • 224 reviews 8.1/10 Location
  • 439 reviews 9/10 Room
  • 491 reviews 9.2/10 Service
  • 15 reviews 9.4/10 WiFi
  • 249 reviews 9.4/10 Cleanliness
  • 153 reviews 7/10 Breakfast
  • 17 reviews 9.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.