Mercure Sochi Centre 4 étoiles
Note Avis clients (Note ALL) 4.8/5 999 avis
11A Ordzhonikidze Street
INTL AIRPORT ADLER À 27,7km / 17,21 miles - Navette payante
SOCHI À 2,4km / 1,49 miles
Arrivée à partir de - Départ jusqu'à
Le restaurant Lace sert des plats inspirés par les traditions culinaires locales et les tendances modernes. Les vins de notre collection « Saveurs de la cave » accompagnent parfaitement tous les plats.
Les avis de nos clients
Avis 100% authentiques de nos clients ayant séjourné à cette adresseEn savoir +
An outstanding place to host a big group for a conference
Note TripAdvisor 5.0/5
hripsimeginam Professionnel - Avis TripAdvisor
As a leader of a big conference group, I stayed for 7 nights in early February 2022, while the group of 200 people, all oncology physicians from Armenia, stayed for 4 nights. Throughout the stay no one from this big group had a tiny complaint on anything offered by the hotel. The breakfast was just perfect - a great variety of high-quality food to cater to anyone's taste and diet, the area was very clean, the kitchen hood was working well with no odor trespassing into the dining hall. The rooms were just great - for 200 people I booked various types of rooms (twin, double, single use, executive, city and sea view) and everybody was just happy with all amenities and services offered during their stay (and these physicians do travel a lot to attend scientific conferences and they are used to high Western standards). Rooms and bathrooms are spacious for 2 people, fully equipped with everything one may need (bathroom robes, slippers, hygiene kits, two-mode shower hose, high-quality and nice-looking ceramics), cleaning service was at its best. Elevators (4ea) were very speedy and well maintained offering a great flexibility for such a big group of people to use them intensively. The lobby is spacious and offers good seating area for groups like ours to spend evening around a drink or team-building games and networking.
Dear Mrs. Martirosyan! The Pullman and Mercure Sochi team would greatly appreciate your comments regarding your group's stay at Mercure Sochi Center. It is always a pleasure to receive positive feedback from group organizers and your choice of us for comfortable events and conferences. I will share your comments with our team. No doubts this review will serve as an encouragement to all of our employees as we strive to continually improve the quality of our services. Thank you again for sharing your experience and we hope you will choose our hotels again and we do our best to provide you with a high quality service. Best wishes, Yunona Polshina Quality manager
Note TripAdvisor 5.0/5
LeonidVic Avis TripAdvisor
This is the second time we stayed in the hotel in Sochi - and many times in the other locations. Everything was just excellent. The staff is very helpful. I wold recommend the hotel for the travellers. The only thing to be aware is it is 176 steps to the beach - and back to the hotel!
Dear LeonidVic! The hotel team would like to thank you for your appreciation and positive feedback on your stay at Mercure Sochi Centre. We're very pleased to hear that you were satisfied with our hotel and the services offered fully met your expectations. We sincerely hope that your next visit will be as enjoyable as the previous one. Best wishes, Yunona Polshina Quality Manager
Une semaine de visite de Sochi
Note TripAdvisor 3.0/5
ericgD1389MA En famille - Avis TripAdvisor
Très bonne situation géographique de l'hôtel. Accès rapide a la mer et piscine très agréable. Notre chambre (suite) était suffisamment spacieuse mais la literie était moyenne et il manquait des rideaux dans le salon (réveillé par le jour a 5h...). Nous avons du changer de chambre le deuxième jour car la climatisation était défaillante, mais le personnel a veille sur nous.
ericgD1389MA, let me thank you for taking the time to leave a review regarding your recent stay at our hotel. Your time and effort is very much appreciated. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that your experience did not meet your expectations fully. Please allow me to express my sincerest apologies. It is of great importance to us that we listen carefully to our guest’s comments. Please be sure that we are taking the appropriate measures to to address the problems mentioned and prevent future occurrence. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, Maria Tropina Guest Experience Manager
Très bien situé
Note TripAdvisor 4.0/5
evelynel129 En famille - Avis TripAdvisor
Cet hôtel est en centre ville et en bordure de mer ce qui est très agréable. Les chambres sont bien. Le petit-déjeuner est très bien, beaucoup de choix aussi bien en salé qu'en sucré. Le personnel est à notre écoute.
Madame evelynel129, Nous vous remercions pour l'avis formidable que vous avez laissé sur notre hôtel! Nous sommes ravis que vous ayez tellement apprécié votre séjour et nous espérons vous revoir très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Anastasia Podkovyrkina Quality & Attitude Manager
Note TripAdvisor 5.0/5
Nuntiavit En couple - Avis TripAdvisor
Très agréable hôtel pour un séjour en amoureux, en famille ou juste pour le "business". Les points forts (très forts !): accueil, une équipe souriante, simple, naturelle et toujours prête à rendre service. Un vrai bonheur !!! que ce soit à l'accueil ( c'est ma mention: plus plus!!) ou au bar, restaurant. L'emplacement est quasi idéal, proche de la mer et du port, des centres d'intérêts... Vraiment, je ne m'attendais pas à autant de gentillesse naturelle de la part des équipes. Sans retenue, je recommande cet hôtel !!!
Dear Nuntiavit, Thank you for this feedback! Your review serves as a greatest motivator to the team here at the hotel and I am delighted to read that you had such an enjoyable stay with us. We are looking forward to see you again in the near future at Pullman Sochi Centre. Sincerely, Anastasia Podkovyrkina Quality & Attitude Manager
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