Mercure Gold Hotel Al Mina Road Dubai 4 stars

TripAdvisor rating 4.5/5 2,606 reviews

Mercure Gold Hotel Al Mina Road Dubai - Image 1
Mercure Gold Hotel Al Mina Road Dubai - Image 2
Mercure Gold Hotel Al Mina Road Dubai - Image 3
Mercure Gold Hotel Al Mina Road Dubai - Image 4

Description

Hotel extras

  • 20 minutes from Dubai Int'l Airport

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai, P O Box 66431, BUR DUBAI
66431 DUBAI
United Arab Emirates

GPS:25.242944, 55.275497

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  2,606 reviews

Certificate of excellence 2024

What a sucks massage

TripAdvisor rating 1.0/5

Isfandiyor R Business - TripAdvisor review

Do not ever take a spa massage in this hotel, it is very bad, and it costs 500 dirham. How can such a worst massage to be this expensive. When they explain you how good it is before you pay it sounds so good, in reality. I just hope no one else pays for such a bad massage.

Dear Valued Guest, Thank you for sharing your experience with us. We’re sorry to hear that the spa service did not meet your expectations. While the spa is operated by a third party, we understand your concerns and will be informing them about your feedback. We appreciate you bringing this to our attention and regret any disappointment caused. We hope to welcome you back in the future for a better overall experience. Sincerely, Chris Fourment General Manager

No special treatment for the gold members

TripAdvisor rating 3.0/5

islamfe2uh Business - TripAdvisor review

unfortunately no special treatment have done to me as a gold member. No room upgrade. very basic immunities. I have stayed at 2 other hotels in Dubai at the same time. they always makes me feel special even by words.

Dear Valued Guest, Thank you for your loyalty and for sharing your experience with us. We truly value our Gold members and always strive to make each stay special. We regret that we were unable to offer you a room upgrade during your visit due to high occupancy. Your feedback is important to us and we understand how meaningful even small gestures can be. We appreciate your continued support and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Sincerely, Chris Fourment General Manager

Thankful to sanjay

TripAdvisor rating 5.0/5

Dheerjkumar33 TripAdvisor review

Good to talk and provide good housekeeping with hygiene very thankful to Mr sanjay who had done good housekeeping services in Room 135.he is an Indian guy and I noticed that he is not a good housekeeper he is smart he know the values of the guest to make them happy

Dear Mr. Kumar, Thank you for your wonderful feedback! We are delighted to hear that Sanjay's housekeeping services and professionalism made your stay more comfortable. Your appreciation truly means a lot, and we will be sure to share your kind words with him. We look forward to welcoming you back to Mercure Gold Hotel soon! Best regards, Chris Fourment General Manager

Awesome swimming pool

TripAdvisor rating 5.0/5

Voyager11144191941 TripAdvisor review

Our experience was nice. We enjoyed going to the rooftop swimming pool and had a good time talking with Mr Revi and Shaido (life guards). Magnific views to the city and enjoy the evening and the skyline. The food quality was awesome and with plenty of local dishes. 100% recommended and hope to come back again. Room 407 with good views.

Dear Valued Guest, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our rooftop swimming pool and had a great time with Ravi and Shaidu. It’s wonderful that you also appreciated the views and the food variety. We look forward to welcoming you back to Mercure Gold Hotel in the future! Best regards, Chris Fourment General Manager

Nice hospitality

TripAdvisor rating 5.0/5

Yanti S TripAdvisor review

Excellent hospitality mercure gold hotel nice location I recommend all family stay at mecure gold hotel especially swimming pool staff very accommodating sport Mr Revi and Shiado nice staff reception team nice gym I will come back my next visit Best regards Room 101

Dear Valued Guest, Thank you for sharing your positive experience at Mercure Gold Hotel! We are delighted to know you enjoyed our hospitality, convenient location, and facilities like the swimming pool and gym. Your kind words about Ravi, Shaidu and the reception team truly mean a lot, and we’ll ensure they are recognized for their efforts. It’s fantastic to hear that you would recommend our hotel and plan to return during your next visit. We can’t wait to welcome you back for another memorable stay! Best regards, Chris Fourment General Manager

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Other web-users rate our hotel

  • 547 reviews 7.9/10 Location
  • 913 reviews 6.4/10 Room
  • 1,348 reviews 9.1/10 Service
  • 12 reviews 8.2/10 WiFi
  • 460 reviews 5.5/10 Cleanliness
  • 397 reviews 5.2/10 Comfort
  • 344 reviews 4.9/10 Vibe
  • 213 reviews 4.3/10 Amenities

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