ibis Styles Toulouse Gare Centre Matabiau Hotel 3 stars

Customer review rating 4.2/5 3,562 reviews

ALLSAFE approved hotel

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ibis Styles Toulouse Gare Centre Matabiau
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+ 6 Services

Hotel extras

  • Opposite station/metro, 100m airport shuttle, 30m to public parking lot.

  • Snacking card if you're peckish at any time.

  • Rooms spread around a patio, for guaranteed moment of relaxation

  • Better than home: hot & cold drinks, table football, PC and Wi-Fi at will!

  • Breakfast included, continental buffet style.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • TOULOUSE BLAGNAC Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Catering
  • Breakfast included in the price
  • Room service
  • Snack & beverage machine Paying
Leisure and activities
  • Boat excursions (nearby) Paying
  • Bicycles rental (nearby) Paying
Business services
  • 1 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Toulouse Gare Centre Matabiau

13 boulevard de Bonrepos
31000 toulouse
france

Tel: +33561624478

Fax: (+33)5/61631806

Check-in from 12h00

Check out up to 12h00

  • TISSEO :  MARENGO SNCF

  • TISSEO :  A MARENGO SNCF

  • By plane

    TOULOUSE BLAGNAC At 10km / 6.21 miles - Shuttle paying

  • By boat

    CROISIÉRE OCCITANIA At nullkm / null miles

  • By car

    SUIVRE GARE SNCF At nullkm / null miles

  • By train

    MARENGO SNCF At 0km / 0 miles

  • By train

    TOULOUSE MATABIAU At 0.5km / 0.31 miles

GPS :43.611052, 1.452541

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard room with 1 single bed

  • Max. number of persons: 1
  • Area: From 12 / 129 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Standard room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Family room with 1 double bed and 2 single beds

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 23

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
ibis Styles Toulouse Gare Centre Matabiau

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,562 reviews

tripadvisor

TripAdvisor Rating 3.5/5

848 reviews

Room without curtains

Customer review rating 3.0/5

Nicolas Business - 01/04/2021 Confirmed reviews ALL

Nice check-in and check out. Breakfast OK (but not exceptionnal). Only concern was a missing curtain in my bedroom : light during the night and early morning.

Dear NICOLAS C., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good welcome ...

Customer review rating 4.5/5

G. D. Business - 29/12/2020 Confirmed reviews ALL

everything clean and suitable for the guess despite covid period ...receptionist very professional , available etc ...

Dear Daniel G., We very much appreciate your comments regarding your stay at the Ibis Styles Toulouse Centre Gare. We are glad you appreciated the kindness of the staff. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ibis Styles Toulouse Centre Gare teams

Well located

Customer review rating 5.0/5

S. Solo - 17/12/2020 Confirmed reviews ALL

Amazing and respectful staff

Dear SALLY S., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay -

Customer review rating 5.0/5

Luce Friends - 08/10/2020 Confirmed reviews ALL

Well located area - outside area is lit all night - it feels very safe - Most pleasant staff - generous breakfast -

Dear LUCETTE M., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient for Gare

Customer review rating 3.5/5

Cc Solo - 03/10/2020 Confirmed reviews ALL

I stayed here as I needed to get the navette to the airport early and had arrived at the Gare on the previous day. The weather had changed very suddenly, the room was cold and the heating did not work. A kettle providing very hot water was not available although there is one at the IBIS STYLES Capitole. The man ran me some tepid water from the kitchen tap. I saw some bottles of water but it was not clear if these were for clients or not. It was not clear if you could get hot drinks at the bar. There was no information leaflet in the room and I didn't want to keep bothering the receptionist who seemed too busy I spilled some water on the desk and when I wiped it with a tissue, the tissue was grey with dirt. The bathroom was clean and the bed was clean and comfortable

Dear CAROLINE C., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located overlooking regenerated Gare Matabiau

Customer review rating 4.5/5

Patrick O. Solo - 29/09/2020 Confirmed reviews ALL

Friendly reception on check-in Valuable tourist advise Excellent breakfast Room comfortable and spotless

Dear PATRICK O., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 2.0/5

J D. Business - 16/09/2020 Confirmed reviews ALL

hotel vetuste chambre exigue petit dejeuner correct

Monsieur d., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Styles Toulouse Gare Centre Matabiau. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Styles sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

excellent location, very clean

Customer review rating 4.5/5

Laurent M. Solo - 25/08/2020 Confirmed reviews ALL

nice stay, very Clean, excellent Breakfast, nice staff, good location

Dear Laurent m., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A very comfortable stay.

Customer review rating 4.5/5

Chris& P. Couples - 05/08/2020 Confirmed reviews ALL

Very nice receptionist. Great to be able to leave our bags. Nice breakfast, well organized under the current circumstances.

Dear P. F., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent for onward travel

Customer review rating 5.0/5

Thomas Business - 24/07/2020 Confirmed reviews ALL

Great location opposite toulouse matabiau station and near main bus station and metro. tram from airport stops at train station marengo, clean, cool and nice view of central toulouse lots of cafes and bakers nearby very polite and helpful staff thank you for a pleasant stay

Dear THOMAS B., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not up to Ibis Styles standard

TripAdvisor rating 2.0/5

L1015CBrogerb Couples - 14/09/2019 TripAdvisor review

Very disappointing. Old building. Rather run down. Our room had no window- just the opening over the door and a steep step from the hall into the room. It did have a separate toilet and shower. Breakfast was fine and tea coffee making facilities

Dear guest, Thank you for the time you spent writting this review. We are sorry that you did not have a great time with us during your stay. Our staff is giving the best to provide our customer the best service quality . Because the configuration is not the same in all of our rooms, we could at this time propose you a room swap. Wishing to see you soon in Toulouse. Regards

Comfortable and convenient location

TripAdvisor rating 4.0/5

Charles V Couples - 22/06/2019 TripAdvisor review

We stayed here after and before trips by train from/to the UK and found the location perfect for late arrivals and early departures from Toulouse Matabiau stattion and by the same criterion for picking up a hire car following arrival. The only drawback at the time of our visit were the extensive road works being undertaken in the area by the local authorities. Room clean and very comfortable

Dear client, Thank you very much for your comment, it is always a pleasure to receive positive feedbacks from our clients. We are delighted to learn that you enjoyed your stay at our hotel. As you underlined, ibis Styles Toulouse Centre Gare is located just in front of the railway station Toulouse Matabiau, and very close to the city centre. This makes possible the late arrival, or the visit of the city by foot. Regarding the road works in front of Matabiau station, we understand that they make the neighborhood a little less pleasant, and we apologize for that. The station area will be much cleaner at the end of the works. We hope to see you soon in Toulouse, Best regards

Old building in front of the station, with good service but poor accommodations.

TripAdvisor rating 3.0/5

Ana Cristina S Family - 19/06/2019 TripAdvisor review

Hotel is located just in front of the train and bus stations, which is very convenient. Helpful front desk service. Good breakfast. The only bad aspect is that it is an old building with wood floor, what makes it noyse at night because of the steps above you. The room was big but bathroom were divided in 2 and the toilet is really very small.

Dear client, Thank you very much for your comments about your stay at ibis Styles Toulouse Centre Gare. We very much appreciate all of the feedbacks from our clients. We are delighted to learn that you enjoyed the breakfast. In all the ibis styles hotels, breakfast is included in the price and served as a buffet with a large choice of products. During your stay, you had a big room where the toilet and shower are separate, and this is not the case for all our rooms. Most customers prefer this for more comfort, but sorry if you found the toilet a little bit small. Also, we are sorry that the wood floor has bothered you, and we hope you still had a good night. We hope to see you very soon in Toulouse, Best regards.

Tired

TripAdvisor rating 3.0/5

garethdent Couples - 06/06/2019 TripAdvisor review

I have recently stayed in quite a few Ibis Styles hotels in France, and l am afraid to say this hotel lets the brand down. The staff are fine, but the building is showing its age. The lift is only just big enough for one person with luggage and the decoration of the common areas is like a pastiche of the normal Styles look. OK if you catching an early train the next day but the street drinkers outside make location less than desirable. Do yourself a favour, spend a bit more and choose somewhere closer to the centre of town.

Dear client, First of all, thank you for sharing your comments about your stay at ibis Styles Toulouse Centre Gare. The satisfaction of our guests is a priority, so we are sorry that you did not like your stay, and we apologize about that. Thank you for your comment about the staff. Indeed, the hotel is open 24 hours a day, and the team works very hard to make each stay a unique and unforgettable experience. As you underlined, the building of the hotel is quite old, but we try to do our best to modernize it. All the bathrooms have been renovated, and the facade will be renovated too very soon. Concerning the location, the ibis Styles is located just opposite the railway station and a few steps from the city centre. There are also many different means of transport around the hotel likie the metro. But, you may know that every district has its disadvantages. However, the staff ensures the safety of guests day and night. Nevertheless, we hope to see you again soon in Toulouse to possibly make you change your mind, Best regards

Very good Ibis style

TripAdvisor rating 4.0/5

KAYAKOK Business - 08/05/2019 TripAdvisor review

This Ibis style is good one as the room has a desk (not all ibis style have a desk, but this one has), comfortable bed. They have a quite unique interior which is easy to use, as well as small + such as a complimentary bottle of water and free tea and coffee at the lobby. My room was quite specious althogh it seems that each room has a different size.The staffs are friendly. I read some bad review about this hotel but I believe they were all old reviews before renovation. The structure of the hotel is not conventional (some corridows are outside ) but the room looks new and clean and the hotel is in front of the main railway station so very handy location.I also appreciate the fact that their hangers are proper ones, and there is a smallish towel as well as big one at the bathroom. The things to improve; water pressure of shower is quite low , maybe intentionally because there is no shower curtain. Also there are more noisy guests here than normal red Ibis although it is not really hotel's fault. When there are noisy hotel guests, you hear more in this Ibis than Ibis normal next to it because of the structure of the building.

Hello dear customer, Many thanks for your positive comment about your stay at ibis Styles Toulouse Centre Gare. As you underlined, our hotel is located in an old building just in front of the railway station Toulouse Matabiau, and near the city centre, but even if the building is quite old, we are trying to do our best to satisfy our clients. We recently renovated all our bathrooms, and we painted and decorated all the corridors to refresh the hotel. The hotel has a particularity, it has a patio, that is why we have corridors outside. We hope to see you very soon in Toulouse !

Very conveniant for the bus and rail stations, which are located opposite the hotel and next to each other.

TripAdvisor rating 2.0/5

dfletchertyke Solo travel - 14/02/2019 TripAdvisor review

There is nothing stylish about this hotel, quite shabby in fact! The room was adequate and the breakfast was ok, but I've had much better in cheaper hotels in other cities, [got to say though the granary bread with butter and jam was quite delicious]. The staff were very pleasant and helpful, but I wouldn't stay there again. It needs a complete refurbishment or should become an extension of the ordinary Ibis Hotel which it is next to, which looked far more stylish!

Dear traveler thank you to specify your review that despite your disappointment, the location, our team, room and breakfast have met your expectations. We are currently under renovation and I think our hotel will fill you when it is finished! We can only invite you to compare! Bests regards

Family friendly, great location

TripAdvisor rating 4.0/5

matheresar Family - 30/10/2018 TripAdvisor review

Stayed here for 5 nights with our son. Location was great, less than 10 minutes away from the Capitoleum, infront of the Gare, restaurants and groceries all around.The hotel has a baby foot, and some interesting things to do for kids. Breakfast was ok. And coffee and tea is available all day.The staff was also very friendly and helpful.Unfortunately, there were some roadworks during our stay. But still ok.The toilet is a bit old, and the bath tub was slippery (I slipped! but am ok).

Good Location in Toulouse

TripAdvisor rating 5.0/5

Peter H Couples - 08/11/2017 TripAdvisor review

This hotel is well located. Easy to get to using the shuttle bus from the airport to the station (stops just over the road from the hotel). Hotel has a interesting design and out room (on inner courtyard) was quiet and well furnished. Reception was really very helpful and friendly. Breakfast in our view a good selection - even is the breakfast area was a little cramped at times.

Hi, Thank you for recommending our hotel. It's true, our location is ideal and the buffet breakfast very appreciated, especially for its fresh orange juice. For the breakfast area, we are planning work on the development next year. See you soon !

Great

TripAdvisor rating 5.0/5

145justynaf Family - 06/09/2017 TripAdvisor review

Very good location, huge room, bathroom and bed. Good breakfast with surprising fresh orange jouce. Coffe and tea avalilable 24h in the hall. Excellent reception service. Charger for various phones at the reception!

Dear Traveler, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Great Hotel

TripAdvisor rating 5.0/5

tamasu881 Family - 18/12/2016 TripAdvisor review

It was really a great experience at this hotel. The room was spacious. We travelled with a pushchair. Unfortunately the lift was small and it was very difficult for us to place it inside. I would suggest that the hotel closes off the courtyard, even with something transparent as for those living in the first floor have to go out in the cold or possibly even in the rain. I don't want that these two point impact the overall rating of our stay. It was really great experience as both us the children enjoyed the stay in the hotel. Even the breakfast it was value for money.

Dear clients I am delighted to leave you a good memory of Toulouse and thank you for your comment ! I hope to see your family again next time in France !

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