Ibis Nur-Sultan 3 stars
Customer review rating (ALL Rating) 4.1/5 67 reviews
38 Tauelsizdik Ave, Kazakhstan
010000 NUR SULTAN (ASTANA)
ASTANA INT AIRPORT At 16km / 9.94 miles - Shuttle paying
ASTANA RAILWAY At 8km / 4.97 miles
Check-in from - Check out up to
Time for lunch/dinner? Enjoy great food from the à la carte menu. Throughout the course of your stay at our hotel, take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from midday to 11:00pm
Our Standard Room features twin beds or one double bed, bedside shelves, wardrobe, desk, chair, full-length mirror, satellite TV, telephone, free WIFI, individual temperature control. Our Suites comprise a living room and bedroom. The rooms feature one double bed, wardrobe, 1.5-sleeper sofa bed, table, chair, full-length mirror, satellite TV, 2 TVs, telephone, free WIFI, an additional bathroom, bath accessories and hair dryer.
Our guest reviews
100% genuine reviews from our guestsFind out more
TripAdvisor rating 5.0/5
427dinarat Families - TripAdvisor review
A very nice place to stay safe with family and children. Awesome personal staff and very good food. Very clean and comfortable rooms. I highly recommend it. Thanks to polite and helpful staff. Especially huge thanks to Assel Khussainova.
Dear Dinara, Thank you for the review. We are glad to know that you enjoyed the stay and will share your comments with colleagues. We will be pleased to see you again at ibis Nur-Sultan.
Customer review rating 3.5/5
Mr. L. Couples - Confirmed reviews ALL
Dear Lewis L., Thank you for the review. We are glad to know that you enjoyed the stay. We will be pleased to see you again at ibis Nur-Sultan.
Customer review rating 5.0/5
Ersin A. Business - Confirmed reviews ALL
I liked cleanliness, Hygiene accessories
Dear Yersin A., We very much appreciate your comments regarding your stay at the ibis Nur-Sultan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Medet Abulkhairov - Front Office Manager
Good one night stay
Customer review rating 4.0/5
Friend Solo - Confirmed reviews ALL
Needed an overnight stay in Astana - Ibis was a good choice!
Dear Yerlan G., Let us thank you for choosing ibis Astana and your review. We are happy to know that you enjoyed the stay in our hotel. We will be glad to welcome you again. Sincerely, Medet Abulkhairov - Front Office Manager
Customer review rating 2.5/5
Madina Solo - Confirmed reviews ALL
Breakfast choice is really small, no options for vegetarians. Would be nice if hairdryer, iron and tea kettle were in each room.
Thank you for taking the time to tell us about your experience at the Ibis Nur-Sultan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will share your comments and see if any measures can be done. As for the kettle, there is a tea set including a kettle and some other amenities provided in the premium and luxe rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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