Mercure Rosa Khutor 4 stars

Customer review rating (ALL Rating) 4.6/5 578 reviews

Hotel extras

  • Indoor heated pool

  • Free ski storage

  • Kids club

  • Accommodation with small to mid-sized dogs.

  • Fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Elegant, single, Standard Rooms with amazing views of the mountains and valleys, with everything you need for a comfortable stay. Spacious Suites decorated in warm colors with taste and great attention to detail. The combination of flawless taste, simplicity and splendor will turn your dreams of the perfect holiday into a reality.

Hotel location

Mercure Rosa Khutor

4, LAVANDA EMBANKMENT, ESTOSADOK VILLAGE,, KRASNAYA POLYANA, ADLER DISTR
354392 SOCHI
Russia

GPS:43.671812, 40.292951

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BARSKY STOL

The cozy restaurant Bar Ski-stol is an ideal place to recharge and enjoy Western meals made from local products in the head chef's interpretation. Children's menu is available for younger guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  578 reviews

TripAdvisor Rating  4.5/5  1,030 reviews

all perfect

Customer review rating 5.0/5

Gregory P. Families - Confirmed reviews ALL

Excellent stay, great and very responsive stuff!

Уважаемый Григорий, Спасибо, что нашли время поделиться своими впечатлениями от пребывания в нашем отеле. Благодарим за замечательный отзыв. Нам действительно важно мнение наших гостей. Именно Вы - наши гости помогаете нам стать лучше! Нам приятно, что мы смогли оправдать Ваши ожидания. Благодарим за прекрасные комментарии. Я обязательно предам Ваши слова коллегам. Это послужит для них отличной мотивацией! С нетерпением ждем Вас снова! С уважением, Руководитель службы приёма и размещения, Фатима Алиева Email: H8…

Well located with decent service

Customer review rating 4.0/5

Liza Couples - Confirmed reviews ALL

Good hotel, but lacked good service, spa programmes and staff

Dear Elizaveta C., We very much appreciate your comments regarding your stay at the Mercure Rosa Khutor Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Alieva Mercure Rosa Khutor Team

Well located

Customer review rating 4.0/5

Alexey S. Solo - Confirmed reviews ALL

The overall stay is comparable with that in the Mercure hotel in Three Valleys in 2014. However, the food there was better.

Dear Alexey S., We very much appreciate your comments regarding your stay at the Mercure Rosa Khutor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Location, breakfast, most of the perosnel

Customer review rating 4.0/5

Ivan Families - Confirmed reviews ALL

We are visiting same place for the second time, overall almost great experience except for for few things 1. Elevator to the ski locker was broken for the last 2 days, not so comfy walking down with ski boots and not so 4 star experience. Puzzling that it takes that much time to fix elevator. 2. Requested for an extended check out until 15, gave us only extra hour which didn't seem right IMHO 3. Asked twice to for the clerk at the reception to check the validity of ski pass for the last day of my stay, was reassured that it worked. However didn't turned out that way and I realized that only at the point when my card was declined at the entry at ski lift, bit disappointing.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

V. Friends - Confirmed reviews ALL

Everything up to the high standard

Dear Vladimir M., We very much appreciate your comments regarding your stay at the Mercure Rosa Khutor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 452 reviews 9/10 Location
  • 633 reviews 7.3/10 Room
  • 664 reviews 9/10 Service
  • 436 reviews 8.9/10 Breakfast
  • 256 reviews 8.7/10 Pool
  • 249 reviews 5.1/10 Comfort
  • 192 reviews 7.9/10 Cleanliness
  • 172 reviews 7.4/10 Wellness Area

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