Mercure Rosa Khutor 4 stars

Name: Hotel Krasnaya Poliana Sochi - Mercure Rosa Khutor - ALL
Address: 4, LAVANDA EMBANKMENT, ESTOSADOK VILLAGE,, KRASNAYA POLYANA, ADLER DISTR, SOCHI, 354392, Russia
Telephone: +78622431380
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 578 reviews

4, LAVANDA EMBANKMENT, ESTOSADOK VILLAGE,, KRASNAYA POLYANA, ADLER DISTR, 354392 SOCHI, Russia

Description

Mercure Rosa Khutor

Hotel for travellers looking for local and authentic experiences

Mercure Rosa Khutor Hotel's team invite you to Rosa Khutor ski resort. Take advantage of our location at the foot of the Caucasus Mountains.

Hotel Manager

Located at the foot of the Caucasus Mountains at Rosa Khutor Resort, 4-star MERCURE Rosa Khutor Hotel combines traditions and modern trends. Enjoy the comfort of 153 elegant rooms with WIFI access and mesmerizing nature views. A noble estate style restaurant, a pool with a glass dome, a hammam, a fitness centre and 5 conference halls will make your hotel stay at the MERCURE unforgettable.

Rosa Khutor Resort is a modern ski resort with developed infrastructure, the heart of the Winter Olympics 2014. It offers 102 km of pistes of varying complexity, and 3 chairlifts with snowmaking solution.

Hotel extras

Indoor heated pool
Free ski storage
Kids club
Accommodation with small to mid-sized dogs.
Fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Elegant, single, Standard Rooms with amazing views of the mountains and valleys, with everything you need for a comfortable stay. Spacious Suites decorated in warm colors with taste and great attention to detail. The combination of flawless taste, simplicity and splendor will turn your dreams of the perfect holiday into a reality.

Room

Standard Non Smoking Room with 1 Double bed

4 persons
24 m² / 258 sq ft

Bedding 1 x Double bed(s)
Views: Mountain view
Accessible room

Room

Privilege Non Smoking Room with 1 double bed and 1 sofa

4 persons
24 m² / 258 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: River side

Room

Privilege River View Room with 2 Single Beds

2 persons
24 m² / 258 sq ft

Bedding 2 x Single bed(s)
Views: River side

Room

Standard Non Smoking Suite with 1 double bed and 1 sofa

4 persons
48 m² / 516 sq ft

Bedding 1 x Double bed(s)
Views: River side

Hotel location

Mercure Rosa Khutor

4, LAVANDA EMBANKMENT, ESTOSADOK VILLAGE,, KRASNAYA POLYANA, ADLER DISTR
354392 SOCHI
Russia

GPS:43.671812, 40.292951

Telephone +7 862 243-13-80

+7 862 243-13-85

ADLER RAILWAY

Railway station

Access: 46.8 km / 29.08 mi 55 min drive

Shuttle

Additional charge

Shuttle on call

ADLER

Railway station

Access: 50 km / 31.07 mi 1 hrs drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Shuttle
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

BARSKY STOL

The cozy restaurant Bar Ski-stol is an ideal place to recharge and enjoy Western meals made from local products in the head chef's interpretation. Children's menu is available for younger guests.

Our guest reviews

all perfect

Gregory P. Families - 3/13/2023 Confirmed reviews ALL

Excellent stay, great and very responsive stuff!

Уважаемый Григорий, Спасибо, что нашли время поделиться своими впечатлениями от пребывания в нашем отеле. Благодарим за замечательный отзыв. Нам действительно важно мнение наших гостей. Именно Вы - наши гости помогаете нам стать лучше! Нам приятно, что мы смогли оправдать Ваши ожидания. Благодарим за прекрасные комментарии. Я обязательно предам Ваши слова коллегам. Это послужит для них отличной мотивацией! С нетерпением ждем Вас снова! С уважением, Руководитель службы приёма и размещения, Фатима Алиева Email: H8…

Well located with decent service

Liza Couples - 3/12/2023 Confirmed reviews ALL

Good hotel, but lacked good service, spa programmes and staff

Dear Elizaveta C., We very much appreciate your comments regarding your stay at the Mercure Rosa Khutor Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Alieva Mercure Rosa Khutor Team

Well located

Alexey S. Solo - 2/25/2022 Confirmed reviews ALL

The overall stay is comparable with that in the Mercure hotel in Three Valleys in 2014. However, the food there was better.

Dear Alexey S., We very much appreciate your comments regarding your stay at the Mercure Rosa Khutor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Location, breakfast, most of the perosnel

Ivan Families - 2/17/2022 Confirmed reviews ALL

We are visiting same place for the second time, overall almost great experience except for for few things 1. Elevator to the ski locker was broken for the last 2 days, not so comfy walking down with ski boots and not so 4 star experience. Puzzling that it takes that much time to fix elevator. 2. Requested for an extended check out until 15, gave us only extra hour which didn't seem right IMHO 3. Asked twice to for the clerk at the reception to check the validity of ski pass for the last day of my stay, was reassured that it worked. However didn't turned out that way and I realized that only at the point when my card was declined at the entry at ski lift, bit disappointing.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

V. Friends - 2/14/2022 Confirmed reviews ALL

Everything up to the high standard

Dear Vladimir M., We very much appreciate your comments regarding your stay at the Mercure Rosa Khutor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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