Mercure Iguazu Hotel Iru 5 stars

Customer review rating (ALL Rating) 4.7/5 1,792 reviews

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Mercure Iguazu Hotel Iru - Image 1
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Selva Iryapu S N, Predio 600 Has, MISIONES, 3370 PUERTO IGUAZU, Argentina

Description

Hotel extras

  • Children up to 12 years stay free with parents

  • Hotel with recreation and pool with pool bar

  • Guided walks through the Iryapú Jungle and visits to native communities

  • Meeting and event rooms for up to 300 people

  • 30 minutes from the Mayor D. Carlos Eduardo Krause Airport

Our accommodation(s)

Hotel location

Mercure Iguazu Hotel Iru

Selva Iryapu S N, Predio 600 Has, MISIONES
3370 PUERTO IGUAZU
Argentina

GPS:-25.60345, -54.551239

Telephone
Fax +54 3757 49-3301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAKARÚ RESTÓ

International menu with subtle hints of local cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,792 reviews

TripAdvisor Rating  4.5/5  1,052 reviews

Certificate of excellence 2024

Amazing property and a fantastic staff.

Customer review rating 5.0/5

John H. Couples - Confirmed reviews ALL

We arrived early, 10:30 AM, because we had an early flight from Buenas Aires. Vanessa at the front desk was amazing and found us a room even though our room was not going to be ready for several hours.The front desk also arranged a cab ride into Iguazu for us and made sure we knew how to get a cab back to the hotel. Finally, we were allowed to check out 30 minutes so we would not have to sit in the lobby and wait for our ride to the airport for an extended period. Outstanding!

Great stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Staff extremely nice and helpful. Rooms very clean and tidy, facilities super nice. Restaurant staff extremely nice and good food.

Dear Mrs. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Take a taxi to town for dinner. Restaurant is disappointing

TripAdvisor rating 5.0/5

Christopher T TripAdvisor review

This hotel is situated in the forest, so it's quite remote. You will not be able to walk out to anywhere as it's too far to town, and the road has no pavement so a little unsafe. having said that, we found the hotel was excellent, with a restaurant for a la carte dining, or you can sit in the bar and order bar food. We tried both and were disappointed with the restaurant dinner. The portions were small, the chef's selection fish was overcooked with over cooked mushy accompanying vegetables. My wife's beef was undercooked - 'rare' when ordered 'medium'. The restaurant is not recommended for dinner - take a taxi to town and have a much better experience. However, to be balanced, the bar food was excellent and breakfast very good with plenty of choice buffet style. The every staff member we encountered at reception, the bar and the restaurant were friendly, polite and professional, speaking very good English. The room was clean, tidy and spacious. We had a Superior room which had 3 single beds. The beds were very comfirtable, with absolutely zero noise from outside to disturb sleep. Recommended, although I would take a taxi to town for for dinner.

Dear Christopher, Thank you very much for taking the time to share your experience during your stay at Mercure Iguazú. We are glad to know that you were able to enjoy our facilities and service. I am sorry that we did not meet your expectations with the service and the gastronomic offer. I appreciate the opportunity you give us to improve and I assure you that we will do so. Sincerely, Jorge Acosta Front Office Manager

Clean and service was excellent

Customer review rating 4.5/5

Sue Couples - Confirmed reviews ALL

Breakfast was excellent lost of variety. The room was spacious.

Dear Mrs. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Nice Hotel, Well located

Customer review rating 4.5/5

Andrea Families - Confirmed reviews ALL

Very nice hotel, well located staff friendly

Dear Mrs. T., Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

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Other web-users rate our hotel

  • 372 reviews 8.6/10 Location
  • 599 reviews 8.3/10 Room
  • 1,041 reviews 8.3/10 Service
  • 6 reviews 8.1/10 WiFi
  • 538 reviews 7.2/10 Food
  • 332 reviews 7.9/10 Breakfast
  • 315 reviews 8.4/10 Amenities
  • 295 reviews 8.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.