Aparthotel Adagio access Tours 3 stars

Nice and clean room. The costumer service is exemplary.

We had a lovely welcome, facilities were good- location good also

Most staff encountered were rude, made it obvious they dislike English people. One staff member was cross because I asked for a toilet roll! We were only given one small one for 4 days and the reception was closed from 6 pm. As we were leaving early for a day trip it was the only time I could ask. No room cleaning or change of fresh sheets or towels. Worst hotel I have stayed in to date.

Fine

Stayed at a Adagio in Caen which was a much more cozy hotel and nicer rooms. The Tours hotel had a cold lobby and outdated furniture. There was noise from outside of the building at nighttime. The receptionist said that the room I had booked was only for two people. But did not see that we had two rooms booked for us four.

The room was clean and comfortable and well stock kitchen great location. We don't speak very much french. The staff were all very professional and friendly and went out of there to try and help us with all our needs. Would highly recommend staying here. We would definitely come back it was a great experience.

Comfortable clean rooms in a good CBD location close to everything.

We arrived on a Saturday after the reception had closed, but the instructions emailed were first class and included our access to the underground carpark which had a lift straight to our floor, checking out was easy and the member of staff was extremely helpful and pleasant. We would stay again if passing this way

Good location and very quite area, happy with the facilities.

About a 5 minute walk from the train station away from the city centre. Convenient but a shame so many local businesses (bars, restaurants) seemed be shut, so this called for a lot of walking back past the station to eat, etc.

since your reception service is not 24 hr. and the key is not key card, so should inform customer be keep the key with himself in English both in the room and reception confirm the guest, I almost can not go into my room since I come back 22.00 pm. such as " reception service is not 24 hr. please keep the key by yourself" print in a paper and put in the table in each room and also in the counter of check in

Nice

The hotel, the location, the services, the staff all is great. I wish they had front desk open all hours but travelers just be careful of that. Otherwise it’s awesome! I would stay here again!

Great to have air conditioning. Everything was fine and as expected with no problems.

We have already stayed in an Adagio and more or less we thought we knew what to espect, but a part the narrow bed and the smallness of the room, what we think is not acceptable was the dirt carpet in the room, the dirt bathroom.On both sides of the loker under the sink was really very dirty. In the terrace there were pieces of brown glass, sigarettes butts and what could be kernels of some fruits.