ibis Makassar City Center

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ibis Makassar City Center 3 stars

TripAdvisor rating 4.0/5 223 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Web corner and free WI-FI

  • ibis Kitchen Restaurant and ibis Kitchen Bar

  • 24 Hours room service

  • CCTV covered all area and free parking 2280 M2 space

  • Main Location nearby to shopping, entertainment and culinary area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Makassar City Center

Jl Maipa No 8, Makassar South Sulawesi, South Sulawesi
90112 MAKASSAR
Indonesia

  • By plane

    HASANUDDIN At 25km / 15 miles

GPS:-5.145053, 119.410354

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN RESTAURANT

The ibis Kitchen provides authentic traditional & international cuisines.

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis Makassar City Center

100% genuine reviews from our guests

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TripAdvisor Rating  4.0/5  223 reviews

Great location but try other ibis

TripAdvisor rating 3.0/5

matthewrafat Solo travel - TripAdvisor review

The location is fantastic—walking distance to a mosque, Phinisi Point mall, and a small promenade. Service is always excellent at Ibis properties. Unfortunately, this particular place has two problems: 1) tiny bathrooms, like the kind you’d see on an airline; and 2) no chance for upgrade if you’re a Gold Accor member because rooms are the same. (September 2018)

Dear auden55555, We thank you for your review and thank you for mentioned on our nearest attraction and the services. Unfortunately we had to note on your dissatisfaction regarding our room type and the size of the bathroom, for the upgrade we had replace the benefit with other offer as your choice in which we sure that still able to add the value of your stay. The bathroom are a simple and unique design, where the size are still designed to offer the comfort and fulfilled all the traveler needs. we are so sorry that this is not the impression that you had. Once again thank you for your valuable review. Best regards, I Gede Pratama General Manager

Friendly and enjoyable stay

TripAdvisor rating 4.0/5

668heng Business - TripAdvisor review

The Staff were very friendly and called earlier to confirm our stay. They also go out of their way to provide us the room we wanted, which was a room with king size bed, even though at the time of room booking, it was not available. Really appreciate their help to ensure our stay is as comfortable as possible.

Dear 668sheng, Thank you for your review on us, really appreciate it. I am so happy to know that our team took the extra mile, and ensuring your stay as comfortable as possible, and sorted out the bed type that wish to have, prior your arrival. The staff has always been our greatest asset and strength, and I will ensure they are aware that you noticed and appreciate their effort. Once again thank you, and looking forward to welcome you back in our hotel on your next trip to Makassar. Kind regards, Fauzul Adhim N.A

Good place but poor service

TripAdvisor rating 3.0/5

sintiawindhi Couples - TripAdvisor review

When I checked in and checked out in this hotel, I had to wait quite long. When I asked my receipt (invoice), they said they cannot give it because I booked on line. This kind of experiences was never happened to me ( a member of accor club) since I joint accor club 2011. Although, after a while, finally they give me the receipt. However, the location is close to Losari beach, and some good restaurants.

Dear sintiawindhi, We are very sorry to hear that you stay experience was not up to your expectation. The queue during check in/out at your stay because at the same time we have groups check in/out, therefore we are now working on improvement to provide separate check in desk for big groups. I would also like to apologize for the inconvenience during check out with your invoice inquiry, we have done the necessary action so that our team is better informed and such thing will not occur again in the future. I hope this will not stopping you from being a loyal Accor Le Club member, and we will have an opportunity to welcome you again in the future to payback your recent experience. Thank you for raising this to my attention, and I will definitely looking forward to welcome and meet you on your next stay with us. Kind regards,

Business trip to Makasar

TripAdvisor rating 5.0/5

Kusnadi S Business - TripAdvisor review

Good location at a good price, just a little bit of water problem at the time but then they give me a good handling of the situation. Makasar have a really good food around the town. The employees are nice

Dear setra006, Thank you for your review on your recent stay at ibis Makassar City Center. We definitely very happy to know that you had a great stay with us. Yes, there was a little bit problem on the hot water during your stay, but we solved it quickly, and as you mention, we always do our best to deal and communicate to our guests whenever they have problems, and compensate when necessary because we understand that the guest's satisfaction is the most important thing as a hotel. Can't agree more with you that Makassar offer many great foods, and almost all of them are available within walking distance from our hotel. Once again thank you, and see you soon on your next trip to Makassar. Kind regards, Fauzul Adhim N.A

Usual high Ibis standard

TripAdvisor rating 5.0/5

R C Business - TripAdvisor review

The room is exactly as you would find in London or Paris, so you can be sure you are getting comfort, cleanliness and a minimum of other frills. The staff is cheerful, friendly and helpful and the location is reasonably central. Couldn't ask for more.

Dear R C, I am very happy to know that we deliver the high standard of ibis hotels that you expect, and it was the similar experience to what you had in London or Paris. Consistency of the product, as well as comfort and cleanliness are always becoming our focus as an international chain hotel, to ensure our guests having the similar great stay experience across the globe. As for the staffs, they are definitely the biggest asset that the hotel has, with so many great comments about them. I really appreciate you share your experience on Tripadvisor, and I hope we will be able to welcome you back in the near future. Kind regards, Fauzul Adhim N.A

I was pleasantly surprised

TripAdvisor rating 4.0/5

Matthew A Business - TripAdvisor review

Not my normal Hotel to stay at in Makassar however I was pleasantly surprised by my visit. The staff were very friendly and welcoming, even willing to strike up a conversation which is often nice for a single traveler. The building is well sound proofed to remove outside noises and is just a 2 minute walk to Pantai Losari.

Dear Matthew A, Many thanks for your positive review on your recent stay with us. I am very happy that we surprised you in a good way. It's always nice to know that a guest left the hotel with a happy note, and I am proud to my team that has done their effort to ensure you feel welcomed and enjoying your stay with us. I hope this good surprising experience will make you come and stay with us again in the future. Once again thank you, and we are all looking forward to welcome you again. Kind regards, Fauzul Adhim N.A

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