Mercure Maidstone Great Danes Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 708 reviews

Mercure Maidstone Great Danes Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

Our accommodation(s)

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Hotel location

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  708 reviews

TripAdvisor Rating  3.5/5  1,782 reviews

Dog friendly but not disabled friendly...

TripAdvisor rating 4.0/5

CarolB316 TripAdvisor review

The hotel is dog friendly but not disabled friendly.....no hoist to get in and out of the swimming pool or the jacuzzi and in the pool area lots of steps....restaurant was excellent as was the reception staff...and the spa staff....

Alison and Debbie ❤️

TripAdvisor rating 5.0/5

Matt G TripAdvisor review

Debbie and Alison were superb hosts and looked after us really well. Fab service and delicious food. David had the fish and chips, I had the pizza. We come here often for work and look forward to the next visit.

Poor experience

TripAdvisor rating 3.0/5

Bob W TripAdvisor review

Very disappointed, swimming pool was cold, spa not working, this was meant to be a relaxing time for me and my partner, Very dated, One good thing was the breakfast, I’ll say elsewhere next time I’m looking

Room disappointing

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Stayed due to a Christmas function, however room disappointing, toilet did not flush unless pumped, hair in the sink on arrival, spiders and cobwebs in the room and the tinniest twin room I have seen for £120!

Dear Pippa E., Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nina Djemal Front Office Manager

Great Stay

Customer review rating 5.0/5

Leah C. Families - Confirmed reviews ALL

My first time going to a hotel for a Christmas celebration, with my grandparents and friends. It was a great experience Thank you

Dear Leah C., We very much appreciate your comments regarding your stay at the Mercure Maidstone Great Danes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Djemal Front Office Manager

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Other web-users rate our hotel

  • 391 reviews 9.3/10 Location
  • 1,223 reviews 5.7/10 Room
  • 1,194 reviews 8.4/10 Service
  • 31 reviews 4/10 WiFi
  • 628 reviews 5.4/10 Comfort
  • 542 reviews 8.6/10 Breakfast
  • 428 reviews 5.9/10 Amenities
  • 420 reviews 6.5/10 Cleanliness

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