Mercure Maidstone Great Danes Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 706 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

Our accommodation(s)

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Hotel location

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  706 reviews

TripAdvisor Rating  3.5/5  1,781 reviews

Poor experience

TripAdvisor rating 3.0/5

Bob W TripAdvisor review

Very disappointed, swimming pool was cold, spa not working, this was meant to be a relaxing time for me and my partner, Very dated, One good thing was the breakfast, I’ll say elsewhere next time I’m looking

Quiet Sunday evening relaxed meal

TripAdvisor rating 4.0/5

Whtd TripAdvisor review

Slow with new menu. But first class quality in food and friendly service. Impressive young chef Patrick abd two.ladies Alison and smanfa worked hard over large restaurant.pleasant and informative. Food well presented and cooked

Dear Whtd, Thank you for taking your time to leave Mercure Maidstone Great Danes a review, I am glad the quality was first class in food and you received a friendly service, thank you for your kind comments about Patrick! he is a superstar and often chefs get missed! Yours Sincerely Nina Djemal Front Office Manager

La

TripAdvisor rating 3.0/5

Jill S TripAdvisor review

Christmas party night ....food ok, waiting and bar staff friendly, room lacked decor, one little tree! DJ not great, didn't try to get a party going, when he did speak couldnt understand a word. He was so disinterested he started packing away his tiny lights and decs away an hour before the end!

Dear Jills, Thank your for taking your time to leave Mercure Maidstone Great Danes a review, I am sorry to see the Party night was not quite as expected, I will be passing these comments on to our events team to investigate. Yours Sincerely Mina Djemal Front Office Manager

Lovely fresh and clean room.

Customer review rating 4.5/5

Michael W. Friends - Confirmed reviews ALL

Room very clean and fresh. Safe wasn't working but Steve on reception was very helpful and sorted it out. Would be nice to have water and biscuits provided in room. Restaurant food great quality although there were several choices not available. Breakfast is very good.

Dear Michael W., We very much appreciate your comments regarding your stay at the Mercure Maidstone Great Danes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located staff very helpful

Customer review rating 5.0/5

Albert T. Couples - Confirmed reviews ALL

Your staff were very helpful and the service was some of the best we have had at a mecure hotel from reception to the bar and restaurant cannot fault anything.

Dear Albert T., We very much appreciate your comments regarding your stay at the Mercure Maidstone Great Danes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 391 reviews 9.3/10 Location
  • 1,223 reviews 5.7/10 Room
  • 1,194 reviews 8.4/10 Service
  • 31 reviews 4/10 WiFi
  • 628 reviews 5.4/10 Comfort
  • 542 reviews 8.6/10 Breakfast
  • 428 reviews 5.9/10 Amenities
  • 420 reviews 6.5/10 Cleanliness

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