Mercure Maidstone Great Danes Hotel

Mercure Maidstone Great Danes Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 719 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

ALLSAFE approved hotel

Hotel location

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Our accommodation(s)

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  719 reviews

TripAdvisor Rating  3.5/5  1,616 reviews

Comfortable stay, friendly staff

Customer review rating 4.0/5

Charlotte M. Families - Confirmed reviews ALL

The hotel is - as I noticed on reviews - really quite shabby and tired-looking, BUT the staff were lovely and friendly (waitress picked up on the fact it was my daughter's birthday, so organised the birthday dessert platter for her), the hotel was beautifully clean, and the rooms comfortable.

Dear Charlotte, We very much appreciate your comments regarding your stay at the Mercure Maidstone Great Danes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for your heartful sentiments that you mentioned on our survey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lissy Thornqvist General Manager

well located

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

overall good but hotel is in need of some tender loving care also lack of imformation in the room

Dear J., We very much appreciate your comments regarding your stay at the Mercure Maidstone Great Danes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lissy Thornqvist General Manager

Perfect weekend break

Customer review rating 5.0/5

M W. Friends - Confirmed reviews ALL

A warm welcome and very pleasant staff throughout our stay.

Dear Mr W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lissy Thornqvist General Manager

Trip for birthday

TripAdvisor rating 3.0/5

Z8951ZMcarolb Friends getaway - TripAdvisor review

Hotel need’s updating, to use the spa and swimming pool you have to walk outside not much fun when it’s raining hard. Four of us stayed the night for friends birthday and had a couple of drinks in our room then we’re informed by the staff very loudly knocking on our door if we didn’t keep the noise down we will be escorted off the premises by the police. 9.15 in the evening. We obviously will not be returning,do not go there if you want to enjoy yourself.

Awful service

TripAdvisor rating 1.0/5

Amanda W TripAdvisor review

Asked if my room was available when wanting to check in early (12.15) after travelling since 4am. Was told that yes my room was available but if I wanted to check in before 3pm I had to pay £20, by a rather sour faced receptionist. This was the most expensive hotel in the area, would not expect this service at all. I'm current sat in the bar area falling asleep with all my bags. Wouldn't stay here again!!

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Other web-users rate our hotel

  • 260 reviews 9.1/10 Location
  • 946 reviews 5.4/10 Room
  • 818 reviews 7.8/10 Service
  • 23 reviews 4/10 WiFi
  • 471 reviews 5.2/10 Comfort
  • 382 reviews 8.2/10 Breakfast
  • 342 reviews 5.7/10 Amenities
  • 334 reviews 5.2/10 Cleanliness

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