Mercure Maidstone Great Danes Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 699 reviews

Mercure Maidstone Great Danes Hotel - Image 1
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ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
United Kingdom

GPS:51.258732, 0.616822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  699 reviews

TripAdvisor Rating  3.5/5  1,777 reviews


TripAdvisor rating 2.0/5

keithkeen273 Couples - TripAdvisor review

Food was very good but other aspects left a lot to be desired. My wife suffers in the cold and the room was freezing. The radiators could not be controlled by residents and were on a timer with no regard for the cold conditions. Eventually we got a heater. but without a stand which was set up after 10pm The service in the bar area was appalling no one around who could make a cocktail.The hotel stated they were extremely busy as they had 2 events one with 300 in a banquet area. Surely the hotel should have hired more staff to cater so that other residents like us did not suffer. When a heater came we were told we were lucky as it was colder in reception room ! Hotel needs to hire extra staff when they have major events

Great stay,

TripAdvisor rating 5.0/5

Sam H TripAdvisor review

Excellent stay while working at Leeds Castle for a month, special mention to Steve and Nina who repeatedly went out of their way to make our stay as frictionless and enjoyable as possible. Also great hash browns.

Dear Guest, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC Review, I am delighted you enjoyed your stay here with us it was a pleasure looking after you! Thank you for your kind comments about myself & Steve. Yours SIncerely Nina Djemal Front Office Manager

Well located

Customer review rating 4.0/5

Richard J. B. Business - Confirmed reviews ALL

Comfortable stay, very good breakfast, but disappointing dinner menu. Very friendly staff.

Dear Richard B., We very much appreciate your comments regarding your stay at the Mercure Maidstone Great Danes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A Christmas Party with tip top service

TripAdvisor rating 5.0/5

Wendy1305 TripAdvisor review

I attended a Christmas Party organised by Greatdays Travel but hosted at Mercure Maidstone Great Danes. I also attended a similar event last November. I took a group of 40 older peolpe to enjoy our Christmas party along with other organised groups. There were probably about 300 peolpe. I can't praise the team at Great Danes enough. We receievd the warmest welcome, nothing was too much bother for them. The lunch (a Christmas meal) was hot (how do they do that with so many peolpe to serve!) The team who served us were polite and efficient and very accommodating. I have absolutely no hesitation in recommending a visit to Great Danes, especially for a party. Thank you to everyone who made the day so special for so many older people.

Dear Wendy, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC Review, I am delighted that you enjoyed our Christmas Event n our Heart of Kent! We are Glad you had such a great time and look forward to welcoming you again in the near future. Yours sincerely Nina Djemal Front Office Manager

Location ok.

Customer review rating 2.5/5

G N. R. Business - Confirmed reviews ALL

When I entered the room I honestly thought I was in a Ibis hotel or a converted box room. Very disappointed will not stay again.

Dear Graham R., Thank you for taking the time to tell us about your experience at the Mercure Maidstone Great Danes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 389 reviews 9.2/10 Location
  • 1,208 reviews 5.6/10 Room
  • 1,175 reviews 8.5/10 Service
  • 31 reviews 4/10 WiFi
  • 626 reviews 5.2/10 Comfort
  • 532 reviews 8.5/10 Breakfast
  • 415 reviews 6.4/10 Cleanliness
  • 314 reviews 4.3/10 Vibe

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