Mercure Maidstone Great Danes Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 669 reviews

Mercure Maidstone Great Danes Hotel - Image 1
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Description

Hotel extras

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

Our accommodation(s)

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Hotel location

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  669 reviews

TripAdvisor Rating  3.5/5  1,872 reviews

Best hotel in uk

TripAdvisor rating 5.0/5

Michelle A TripAdvisor review

I have nothing but praise and love for this hotel been several times Nina and her staff tia poppy Lauren and Yasmin bend over backwards for their customers friendly and professional nothing is too much trouble highly recommended.will keep going back Michelle

Lovely setting

Customer review rating 5.0/5

Marion Couples - Confirmed reviews ALL

Excellent super king size bed, room clean and spacious with very large screen tv. Staff very friendly. Breakfast could not be improved on. Good choice for dinner

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Marion. Thank you also for your feedback, it is greatly appreciated. We are delighted that your stay was wonderful and we look forward to welcoming you back sometime in the future. Kind regards, Steve W Guest Services Supervisor

Old hotel

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Very old room. Was very cold in the room. Zero soundproof in the room. Breakfast was quite good.simple but tasty.

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Anna . Thank you also for your feedback, it is greatly appreciated and we shall pass on your comments regarding the areas which you felt were lacking/need improving. We do hope though, that you will return and allow us to redeem ourselves somewhat, offer a better experience here and we look forward to such an occasion. Thank you again for staying, Steve W Guest Services Supervisor

Awful

TripAdvisor rating 1.0/5

James B Business - TripAdvisor review

Tired, outdated. Complete lack of room service from a 4 star hotel. Ordered a pizza through there system for it to be cancelled 40 mins later. This is not a 4 star establishment. Save your money and go to the premier inn down the road. Change of management needed.

Dear James, Thank you for taking 'Your time' to leave Mercure Maidstone Great Danes a review, I am sorry that the Pizza that you ordered was not available during your stay we were very busy and had completely ran out. I have since investigated and you was offered alternative food, again I am sorry that it was NOT available and disappointed you. Yours Sincerely Nina Djemal Guest Service Manager

Good overnight stop

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It was ok

Dear Guest, Thank you for taking your time to leave Mercure Maidstone Great Danes a review. Yours Sincerely Nina D- Guest Service Manager

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Other web-users rate our hotel

  • 450 reviews 9.2/10 Location
  • 1,311 reviews 5.5/10 Room
  • 1,383 reviews 8.6/10 Service
  • 21 reviews 5.3/10 WiFi
  • 635 reviews 5/10 Comfort
  • 621 reviews 6/10 Food
  • 607 reviews 8.7/10 Breakfast
  • 486 reviews 5.7/10 Amenities

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