Mercure Maidstone Great Danes Hotel 4 stars

Perfect!..Very friendly and efficient service..Lovely little swimming pool to use..Nice little beauty salon aswell..Also relaxing lounging area along from the reception area..Big outside grassed area where can walk..Food and service great!..All in all I love the Great Danes hotel in Maidstone.

The hotel was amazing! My room was great. The hotel staff are so kind and helpful. But my experience at the restuarant was awful

As always the staff were very pleasant, the food was very good and the room very comfortable. We have a dog with us and the large grounds are a bonus.

Lovely clean hotel. Great food helpful polite staff in the restaurant Paid for the upgraded room would not do again Lake view. Hidden by tree Robes. Was told none available Newspaper. Told we dont have them as we did not ask night before (we had not been told this) Paid for early check in. Room not ready when we got there

Nice, clean hotel in great location. Friendly staffs. We had an incident of noisy neighbor next door and staff dealt with it very promptly.

Very handy for us after coming from the Euro tunnel Great room service food

Booked this hotel primarily for use of swimming pool - which was great. Unfortunately beds very uncomfortable and room stuffy so didn't sleep very well. Good Covid restrictions in place so did feel safe. Excellent afternoon tea.

one night half term getaway, lively hotel nice village of Hollingbourne nearby.

I have been to this hotel before but this time was not a pleasant experience. The food selection was poor with only a few choices and the same for lunch and dinner The room was not clean and only provided 2 sugar packets. We had to pay extra to upgrade as the room was awful. And we were not told what time breakfast started or finished so we missed our breakfast and were brought up egg and sausage with no toast We will not be going again The best part of the stay was our massage

A restful few days away with my daughter with comfy, clean room, a decent restaurant and a nice pool. Very close to Leeds castle for an excellent day out too.

Booked an overnight spa stay through last minute.com and was aware that most of the facilities with the exception of the pool would be closed due to COVID-19. Was able to use the pool but only on day of check out. I would have liked the opportunity to be able to relax around the pool area on day of arrival. No robe, towel or slippers either and I would normally expect to receive these on a spa break. The room was clean and bed comfortable and we both slept well. Enjoyed our three course meal in the evening but breakfast was very cold and unappealing. Lots of hand sanitiser throughout the hotel and one way systems in place.

We are a family of four and stayed for two nights. We chose the hotel for its proximity to Leeds Castle. The hotel is very nice and I would say that its best asset is its staff; they were all very welcoming and helpful. The rooms were spotlessly clean and well maintained; everything was in good working order. We didn't manage to use the swimming pool or walk around the grounds this time. The beds were very large and comfortable. We all enjoyed our stay very much.

Two good nights upgraded to a Privilege room. Very comfortable bed and attractive decor. Breakfast service impacted by current problems. Reception good as always.

check in and check out lacked any engagement, the room ceiling was leaking in the rain, the curtains in the room where ripped.

On first glance the room looked fine but looking again I found a hole in the side of the bed and the chair leather was worn away. The tea and coffee facilities were sparse. One particular member of staff was very rude to me