Nota clientes Avis 3.8/5 1.889 comentários
Hotel aprovado por ALLSAFE
An ALLSAFE Clifton Environmental certified hotel
18th century Italianate-style manor house
Within 30 minutes of Alton Towers theme park
Eight fully-equipped meeting rooms for 120 guests
Eight acres of stunning landscaped gardens
Check-in desde as 15h00
Check-out até às 11h00
Serviços a pagar
DE15 0SS staffordshire
E-mail de contacto :email@example.com
Check-in desde as 15h00
Check-out até às 11h00
Todos os quartos dispõem de TV de ecrã plano e WIFI gratuito de alta velocidade. As janelas da maioria dos quartos têm vista para os jardins paisagísticos do hotel. Os quartos Privilege e Superior incluem uma máquina de café Nespresso, jornal, roupão e chinelos.
Quarto Classic com 1 cama dupla
Quarto Classic com 2 camas individuais
Quarto Classic, lado jardim-1 cama dupla
Quarto Classic familiar para 2 adultos e 1 criança
Quarto Classic com 1 cama individual
Quarto Privilege com 1 cama dupla
Quarto Superior com 1 cama dupla
Número de salas de reunião: 6
Tamanho máximo: 114 m²
Capacidade máxima: 120 pessoas
Capacidade máxima para banquetes: 120 pessoas
Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotelSaber mais
Village located, spacious, friendly, need for refurbishment adds to the charm
LeClubMember99 10/09/2021 Avaliação com certificação TripAdvisor
I have stayed here annually for decades, primarily because the precise location suits my purposes. The hotel, particularly the exterior including the gardens, is in need of refurbishment, but they ae dependant on whatever income they can get from events such as weddings, and from accommodation. The staff are friendly and helpful, the hotel is airy and spacious, the cooked breakfast is one of the best I have had in my worldwide travels. Choose the Garden View rooms as they have recently been fully refurbished. The staff coped well in the context of Covid, my only comment is that serving utensils for cereals, juices etc. were shared - and no guest or staff wore masks . One thing they abandoned a few years ago is the choice of kippers for breakfast - please bring them back!
A most enjoyable stay
Mark S 30/08/2021 Avaliação com certificação TripAdvisor
I really enjoyed my one-night stay at this hotel which has a lot of characer. In fairness, the place would benefit from some investment but it was a lovely location right next to the village of Willington set in lovely countryside. The Hotel has a lovely garden at the rear and it was great to walk around there on a sunny day with a glass of wine.There are lots of period features including wood-panelling and some of the grandeur of the past. The food was excellent at both dinner and breakfast - and there was plenty of it! The reception team was very friendly and helpful - Toby and newly-recruited Kristina(sp?) really took care of me. Mark and Jose on the bar were brilliant as were the other members of the catering team.
Needs a refurb
TonyR1726 Family - 10/01/2020 Avaliação com certificação TripAdvisor
Overall, we enjoyed our stay (and have been here before). Excellent location. We had a good room, and the facilities were generally good. We like it, and will almost certainly come again. Negative points were - restaurant was closed on the Friday evening we arrived, it's in desperate need of a refurb - worn stair carpets, faded ceilings and so on. And we had to carry cases up three flights of stairs to our room - no lift or porterage. But good value at the price.
Not what you expect from a 4 star hotel!!
Vacation17779520545 Business - 13/12/2019 Avaliação com certificação TripAdvisor
On arrival, I was greeted at reception by a member of staff who was standing in for his colleague and confirmed he would need to get someone to check me in. The receptionist arrived and check in was painless. I have booked an upgraded room. I was allocated room 110 and was directed to the first floor via the stairs. The carpet was threadbare on the nosing of the stair and was well past its lifespan. The corridors are tired and the carpet has also seen better days. The room itself was disgusting the grey doors are damaged and scratched, the room was freezing, the sofa in the room was stained with all sorts and this was supposed to be a upgraded room. I returned to reception and raised my concerns, I was then allocated room 109 which was better. The check out in the morning was painless and all staff very pleasant. I ordered room service which was prompt and the food really nice so no complaints there. I have stayed in many hotels and this is by far the worst hotel by way of condition I have stayed in.The hotel is tired and requires upgrade in the main areas as well as the rooms, no idea how it is a 4 star hotel.
Smallest room in the house
jharris958 Business - 06/12/2019 Avaliação com certificação TripAdvisor
I have never stayed in such a poorly designed and laid out room. The room was so small that it was not possible to sit at the desk because the bed was in the way, the bedside table blocked the bathroom door and worst of all the toilet was so close to the bath that it was not possible to use it if you were over 5 feet tall. Worst of all is that the reception staff did not care enough to enquire how may stay was and subsequent feedback to the hotel management was responded to with a standard email about "high quality" and an acknowledgement that they know what I mean about the room!
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