Ocena klientów 3.8/5 Liczba opinii: 1 727
hotel certyfikowany ALLSAFE
An ALLSAFE Clifton Environmental certified hotel
18th century Italianate-style manor house
Within 30 minutes of Alton Towers theme park
Eight fully-equipped meeting rooms for 120 guests
Eight acres of stunning landscaped gardens
Zameldowanie od: 15h00
Wymeldowanie do: 11h00
DE15 0SS derbyshire
Kontaktowy adres e-mail :
Zameldowanie od: 15h00
Wymeldowanie do: 11h00
All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Windows from most of our rooms open onto views of the hotel's landscaped gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and sl ippers.
Classic room with 1 double bed
Classic room with 2 single beds
Classic room, garden side - 1 double bed
Classic family room for 2 adults and 1 child
Classic room with 1 single bed
Privilege room with 1 double bed
Superior room with 1 double bed
Liczba sal konferencyjnych: 6
Maks. rozmiar: 114 m²
Maks. pojemność: 120 osoby
Maks. liczba uczestników bankietu: 120 osoby
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
Needs a refurb
TonyR1726 Family - 10/01/2020 Opinia zatwierdzona w TripAdvisor
Overall, we enjoyed our stay (and have been here before). Excellent location. We had a good room, and the facilities were generally good. We like it, and will almost certainly come again. Negative points were - restaurant was closed on the Friday evening we arrived, it's in desperate need of a refurb - worn stair carpets, faded ceilings and so on. And we had to carry cases up three flights of stairs to our room - no lift or porterage. But good value at the price.
Not what you expect from a 4 star hotel!!
Vacation17779520545 Business - 13/12/2019 Opinia zatwierdzona w TripAdvisor
On arrival, I was greeted at reception by a member of staff who was standing in for his colleague and confirmed he would need to get someone to check me in. The receptionist arrived and check in was painless. I have booked an upgraded room. I was allocated room 110 and was directed to the first floor via the stairs. The carpet was threadbare on the nosing of the stair and was well past its lifespan. The corridors are tired and the carpet has also seen better days. The room itself was disgusting the grey doors are damaged and scratched, the room was freezing, the sofa in the room was stained with all sorts and this was supposed to be a upgraded room. I returned to reception and raised my concerns, I was then allocated room 109 which was better. The check out in the morning was painless and all staff very pleasant. I ordered room service which was prompt and the food really nice so no complaints there. I have stayed in many hotels and this is by far the worst hotel by way of condition I have stayed in.The hotel is tired and requires upgrade in the main areas as well as the rooms, no idea how it is a 4 star hotel.
Smallest room in the house
jharris958 Business - 06/12/2019 Opinia zatwierdzona w TripAdvisor
I have never stayed in such a poorly designed and laid out room. The room was so small that it was not possible to sit at the desk because the bed was in the way, the bedside table blocked the bathroom door and worst of all the toilet was so close to the bath that it was not possible to use it if you were over 5 feet tall. Worst of all is that the reception staff did not care enough to enquire how may stay was and subsequent feedback to the hotel management was responded to with a standard email about "high quality" and an acknowledgement that they know what I mean about the room!
Short stay at Newton Park Mercure Hotel
r88sox Couples - 14/11/2019 Opinia zatwierdzona w TripAdvisor
Great stay at this hotel. Staff are excellent, room was very comfortable and dinner / breakfast was most enjoyable. Good selection of beverages at the bar. This hotel is well placed but distant enough from Burton town to have a country feel in its surroundings.
hannos4 Couples - 22/10/2019 Opinia zatwierdzona w TripAdvisor
The booking in experience was poor. We had to tell the receptionist at least three times what our surname was as she couldn’t seem to remember She didn’t seem very happy that we were booking in. I am a member of Accor and this was not a very good experience. Usually a free drink is offered and wifi explained, we got none of that. I wouldn’t stay there again unless the staff picked up their game and were more welcoming
Najnowsze opinie: 20