Customer review rating 3.8/5 1,870 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental certified hotel
18th century Italianate-style manor house
Within 30 minutes of Alton Towers theme park
Eight fully-equipped meeting rooms for 120 guests
Eight acres of stunning landscaped gardens
Check-in from 15h00
Check out up to 11h00
DE15 0SS derbyshire
Contact email :firstname.lastname@example.org
Check-in from 15h00
Check out up to 11h00
All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Windows from most of our rooms open onto views of the hotel's landscaped gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and sl ippers.
Classic room with 1 double bed
Classic room with 2 single beds
Classic room, garden side - 1 double bed
Classic family room for 2 adults and 1 child
Classic room with 1 single bed
Privilege room with 1 double bed
Superior room with 1 double bed
Number of meeting rooms: 6
Maximum size: 114 m²
Maximum capacity: 120 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guestsFind out more
Almost Fawlty Towers
Malt Couples - 12/09/2021 Confirmed reviews ALL
Friendly staff who seemed to have little training. Food was not up to standard expected.
A lovely experience
Peter S. Couples - 10/09/2021 Confirmed reviews ALL
Our experience was enhanced by your wonderful staff. Everyone went out of their way to make us welcome, especially the Spanish waiter in the restaurant who looked after us extremely well. The front desk staff and the bar staff were also particularly good. The food in your restaurant was excellent, always freshly cooked. The rural hotel setting is lovely, peacefully placed amongst the trees.
Mr W. D. Business - 10/09/2021 Confirmed reviews ALL
When we arrived, we were greeted by the front desk staff who were pleasantly courteous. When we entered the room, we noticed an unpleasant stale smell. We tracked this down to the waste paper bin which still had the remains of a takeaway cream cake. I had to ask the staff to have it removed. The room was poorly laid out with an oversized king bed which was off centre leaving little room to move manoeuvre at one side. There was also a shelf on this side with a hair dryer making more difficult. There were no bedside tables and only one chair. The lighting in the bathroom was dim making shaving a challenge. The standard of cleanliness in the bathroom was questionable with dried soap around the taps and shower controls.
Village located, spacious, friendly, need for refurbishment adds to the charm
LeClubMember99 10/09/2021 TripAdvisor review
I have stayed here annually for decades, primarily because the precise location suits my purposes. The hotel, particularly the exterior including the gardens, is in need of refurbishment, but they ae dependant on whatever income they can get from events such as weddings, and from accommodation. The staff are friendly and helpful, the hotel is airy and spacious, the cooked breakfast is one of the best I have had in my worldwide travels. Choose the Garden View rooms as they have recently been fully refurbished. The staff coped well in the context of Covid, my only comment is that serving utensils for cereals, juices etc. were shared - and no guest or staff wore masks . One thing they abandoned a few years ago is the choice of kippers for breakfast - please bring them back!
Friendly, village located, traditional hotel, surviving Covid challenges
Cheshire P. Solo - 08/09/2021 Confirmed reviews ALL
I have happily stayed here annually for decades including before it took the Accor-Mercure brand, primarily because of its precise location, but also because of its traditional country hotel feel and informal friendly staff. Its not a luxurious big city hotel, nor a bland budget hotel, and it could do with significant refurbishment particularly externally, but that's all part of the charm and they can only upgrade an old building with what they can earn on events such as weddings, and on accommodation. Their hot, cooked to order breakfast is one of the best I have encountered on my worldwide travels as an AccorAI member. As to Covid risks, they had gone to the trouble of individually wrapping slices of bread for the DIY toaster, but I was less happy that cereals, juices etc were buffet style with shared utensils and jugs - explained as 'we can only do so much' . Staff, working in challenging times and in limited numbers, were as friendly as usual. TIP 1 - My pre-visit email enquiry was never answered - presumably a resourcing issue, I recommend phoning with such queries. TIP 2 - The Garden View rooms have recently been refurbished.
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