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Mercure Burton upon Trent Newton Park Hotel 4 stars

Customer review rating 3.8/5 1,883 reviews

ALLSAFE approved hotel

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How it works?
Mercure Burton upon Trent Newton Park Hotel
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 18th century Italianate-style manor house

  • Within 30 minutes of Alton Towers theme park

  • Eight fully-equipped meeting rooms for 120 guests

  • Eight acres of stunning landscaped gardens

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Burton upon Trent Newton Park Hotel

Newton Solney
DE15 0SS derbyshire
united kingdom

Tel: +4401283305012

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    EAST MIDLAND At 20.92km / 13 miles

  • By train

    BURTON UPON TRENT At 5.63km / 3.5 miles

GPS :52.825704, -1.58834

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Windows from most of our rooms open onto views of the hotel's landscaped gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and sl ippers.

Our restaurants and bars

FOLLY RESTAURANT

Type of cuisine: International

Choose from a diverse collection of mouth watering dishes prepared using fresh ingredients and locally sourced produce.Choose from our selection of fine wines, from Australia to Italy. Indulge in one of our delicious desserts.

CLUB BAR

The Club bar offers a range of wines, beers, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 114

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Burton upon Trent Newton Park Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,883 reviews

TripAdvisor Rating 3.5/5

606 reviews

We found it at last!

Customer review rating 4.5/5

Mims Couples - 19/09/2021 Confirmed reviews ALL

We have been looking for a well placed hotel for mini breaks and holidays for a while and found it at last. The setting is ideal, the room was lovely with a garden view, the breakfast was excellent and the service great. The building is magnificent and well renovated and we had a really good comfortable stay. I am gluten free and for the first time for ages I was well catered for, even GF sausage. Thank you so much! We will return, many times.

Well located

Customer review rating 4.0/5

Maria L. Couples - 19/09/2021 Confirmed reviews ALL

Staff were very friendly and helpful but the hotel needed a bit of work done to it, its looks very tired and needed new carpet and painting everywhere you do feel that need a overall but breakfast was not good over priced for what you got not a lot of choices either

Good stay

Customer review rating 3.0/5

Deborah F. Friends - 19/09/2021 Confirmed reviews ALL

Good stay. It was a friends wedding..The grounds were lovely. Food was fine. Waoter in charge excellent. Staff attentive. Happy with all that. The cleanliness of the room was far below satisfactory and the room furniture was tatty..Bathroom panel broken. Shower head not working properly. Dirty walls and doors. On this basis would never recommend this hotel and wouldn't stay again.

Enjoyable stay

Customer review rating 4.0/5

Peter Couples - 18/09/2021 Confirmed reviews ALL

Liked the period building Disliked the food Liked the staff Liked the room

Served a purpose.

Customer review rating 3.0/5

M. H. Couples - 18/09/2021 Confirmed reviews ALL

Bedroom tired and looked grubby. No slip mat for the shower. Wardrobe door didn’t close. Bottom sheet on bed was too small and just laid over mattress, not big enough to tuck under mattress. On a positive note the staff were very friendly and helpful.

Recommended location

Customer review rating 3.0/5

Anonymous Couples - 18/09/2021 Confirmed reviews ALL

Receptionist was extremely helpful. However, not good communication between reservations and hotel

Nice location

Customer review rating 4.0/5

Nigel W. Friends - 17/09/2021 Confirmed reviews ALL

We stopped for 2 nights, to celebrate a friend’s wedding. The room was comfortable, but there was quite a few cobwebs and dirty coffee cups which let the place down. The place could generally do with a bit of TLC. The wedding itself and food was very good and staff very friendly.

Lovely stay

Customer review rating 4.0/5

Peter Business - 17/09/2021 Confirmed reviews ALL

Overall experience excellent

Wedding Guest

Customer review rating 3.5/5

Anonymous Friends - 16/09/2021 Confirmed reviews ALL

Staff friendly, wedding breakfast excellent. Hotel a little ‘tired’ needs decorating. Room basic but ok. Breakfast a little poor - no where near the standard we expected based on the wedding food.

Okay stay

Customer review rating 3.0/5

Faye Couples - 14/09/2021 Confirmed reviews ALL

Received a voucher for my birthday and decided to stay here, felt like we had the most basic of rooms. Only 1 bedside table, bed in corner so had to climb over my partner to get out of bed, only 1 mug for coffee and this was located in the bottom of the wardrobe, no soap or toiletries until the second day, cobwebs all over the lights and ceiling and the window was disgustingly dirty.

Great venue

Customer review rating 4.0/5

Steven F. Friends - 14/09/2021 Confirmed reviews ALL

Staff excellent and very helpful, make you feel at home

Almost Fawlty Towers

Customer review rating 2.5/5

Malt Couples - 12/09/2021 Confirmed reviews ALL

Friendly staff who seemed to have little training. Food was not up to standard expected.

A lovely experience

Customer review rating 4.5/5

Peter S. Couples - 10/09/2021 Confirmed reviews ALL

Our experience was enhanced by your wonderful staff. Everyone went out of their way to make us welcome, especially the Spanish waiter in the restaurant who looked after us extremely well. The front desk staff and the bar staff were also particularly good. The food in your restaurant was excellent, always freshly cooked. The rural hotel setting is lovely, peacefully placed amongst the trees.

Poor Experience

Customer review rating 1.0/5

Mr W. D. Business - 10/09/2021 Confirmed reviews ALL

When we arrived, we were greeted by the front desk staff who were pleasantly courteous. When we entered the room, we noticed an unpleasant stale smell. We tracked this down to the waste paper bin which still had the remains of a takeaway cream cake. I had to ask the staff to have it removed. The room was poorly laid out with an oversized king bed which was off centre leaving little room to move manoeuvre at one side. There was also a shelf on this side with a hair dryer making more difficult. There were no bedside tables and only one chair. The lighting in the bathroom was dim making shaving a challenge. The standard of cleanliness in the bathroom was questionable with dried soap around the taps and shower controls.

Village located, spacious, friendly, need for refurbishment adds to the charm

TripAdvisor rating 4.0/5

LeClubMember99 10/09/2021 TripAdvisor review

I have stayed here annually for decades, primarily because the precise location suits my purposes. The hotel, particularly the exterior including the gardens, is in need of refurbishment, but they ae dependant on whatever income they can get from events such as weddings, and from accommodation. The staff are friendly and helpful, the hotel is airy and spacious, the cooked breakfast is one of the best I have had in my worldwide travels. Choose the Garden View rooms as they have recently been fully refurbished. The staff coped well in the context of Covid, my only comment is that serving utensils for cereals, juices etc. were shared - and no guest or staff wore masks . One thing they abandoned a few years ago is the choice of kippers for breakfast - please bring them back!

Dear LeClubMember99 Thank you for your review. Always a pleasure to read that you have enjoyed your stay and I hope the same for many years to come. best wishes

Friendly, village located, traditional hotel, surviving Covid challenges

Customer review rating 4.0/5

Cheshire P. Solo - 08/09/2021 Confirmed reviews ALL

I have happily stayed here annually for decades including before it took the Accor-Mercure brand, primarily because of its precise location, but also because of its traditional country hotel feel and informal friendly staff. Its not a luxurious big city hotel, nor a bland budget hotel, and it could do with significant refurbishment particularly externally, but that's all part of the charm and they can only upgrade an old building with what they can earn on events such as weddings, and on accommodation. Their hot, cooked to order breakfast is one of the best I have encountered on my worldwide travels as an AccorAI member. As to Covid risks, they had gone to the trouble of individually wrapping slices of bread for the DIY toaster, but I was less happy that cereals, juices etc were buffet style with shared utensils and jugs - explained as 'we can only do so much' . Staff, working in challenging times and in limited numbers, were as friendly as usual. TIP 1 - My pre-visit email enquiry was never answered - presumably a resourcing issue, I recommend phoning with such queries. TIP 2 - The Garden View rooms have recently been refurbished.

Great weekend

Customer review rating 4.5/5

Len M. Friends - 07/09/2021 Confirmed reviews ALL

Staying at the Mercury for the weekend when attending functions at the National Memorial Arboretum proved to be an excellent choice. The staff were friendly and efficient, the food Wes very very good and the surroundings were brilliant for me

A bit out of the way, but set in lovely country area.

Customer review rating 3.0/5

Maurice H. Friends - 07/09/2021 Confirmed reviews ALL

A nice old hotel, (emphasis on the old), sadly now showing the signs, could well do with a facelift to brighten the place up. Rooms were more than adequate, large, clean and well stocked. Sadly the meal we had was very disappointing, never in this world was it worth 25 pounds a head. Bar prices were were far too high, 5 pound 50 for a pint of Shandy, those are London prices, not a hotel out in the sticks.

Really nice.

Customer review rating 5.0/5

Sarah Couples - 07/09/2021 Confirmed reviews ALL

Friendly staff, amazing room All over a great stay

Adequate

Customer review rating 2.0/5

Anonymous Friends - 07/09/2021 Confirmed reviews ALL

The staff were the saving grace, disappointingly our room was not cleaned during our stay.

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