Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 626 reviews

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Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
Mercure Inverness Hotel - Image 3
Mercure Inverness Hotel - Image 4
Church Street, IV1 1QY INVERNESS, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

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Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  626 reviews

TripAdvisor Rating  3.5/5  705 reviews

Great location, good service and perfectly formed rooms!

TripAdvisor rating 4.0/5

Michael O TripAdvisor review

Great location in the middle of the town. It is exactly what you would expect from a Mercure. Efficient staff, good service levels, rooms trimmed to a Franco perfection and ergonomically perfect. Food was very good for a mass catering (we were in a large group) and breakfast managed perfectly with a wide range on offer.

WELL LOCATED

Customer review rating 3.5/5

Aditya J. Families - Confirmed reviews ALL

Overall the hotel locations is very good. Would just recommend to add more lights in room as with just 4 lamps it is very difficult to access. Staff was very courteous with Shubham in the restaraunt was very helpful.

Dear Aditya, Thank you for taking the time to tell us about your experience at the Mercure Inverness Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, DG F & B Manager

Avoid if can

TripAdvisor rating 2.0/5

Gordon M TripAdvisor review

Poor Poor Poor. Breakfast was a joke. Tea and coffee facility in the room Pathetic and yet another joke. £85 for one night. Bar prices were far to high. Duty Manager/Receptionist, was not giving a dam and not intrested who was on duty in the morning of the 9/1/25. Stayed from the 8/1/25 check out 9/1/25. I am just glad i never took my family. i will never use the place again.

Well located

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Just handy for being central

Dear Joseph n., Thank you for taking the time to tell us about your experience at the Mercure Inverness Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, DG F & B Manager

Well located, but the hotel needs renovation and the staff needs training.

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Well located, but the hotel needs renovation and the staff needs training.

Dear Cassia M., Thank you for taking the time to tell us about your experience at the Mercure Inverness Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, DG F & B Manager

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Other web-users rate our hotel

  • 979 reviews 8.9/10 Location
  • 1,359 reviews 6.1/10 Room
  • 1,361 reviews 8.7/10 Service
  • 61 reviews 2/10 WiFi
  • 715 reviews 3.7/10 Comfort
  • 546 reviews 8.3/10 Breakfast
  • 423 reviews 6.5/10 Cleanliness
  • 330 reviews 5.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.