Mercure Inverness Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 649 reviews

Mercure Inverness Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

Our accommodation(s)

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Hotel location

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  649 reviews

TripAdvisor Rating  3.4/5  715 reviews

Great stay

TripAdvisor rating 5.0/5

Scottish-Hidden-Gems TripAdvisor review

We stayed here for one night and we were very impressed with the hotel. We had a lovely room which was very comfortable and was quite modern. The bathroom was very nice, we loved the large mural wall in the shower and the bed was very comfortable. The hotel is very nicely decorated and the staff were very helpful. The breakfast selection was fantastic, the best we have seen in a long time. Having stayed in several hotels in inverness, this will definitely be our go to when we return to Inverness!

Noisy

Customer review rating 2.5/5

Jules Couples - Confirmed reviews ALL

Room above the bins, heard a lot of street noise and people coming up the alley to where the bins were

Dear Jules, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Chloe Deane, Front Office Manager.

Very well Located

Customer review rating 4.5/5

Chris Solo - Confirmed reviews ALL

A really nice stay in the middle of Inverness, not much more to say. The rooms was lovely and dinner at the hotel for the 3 nights was very enjoyable.

Dear Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chloe Deane, Front Office Manager.

Very central, great location.

Customer review rating 4.5/5

Mrs W. Couples - Confirmed reviews ALL

Lovely spacious room, breakfast was great, great selection. Staff were friendly and helpful.

Dear Mrs. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chloe Deane, Front Office Manager.

Wonderful service at reception and great hotel

TripAdvisor rating 5.0/5

Global542387 TripAdvisor review

Just back from a couple of days at Mercure Inverness. Had a gorgeous room which was spotless. The star of reception was Jo, Assistant Rexeption Manager who went above and beyond getting us settled in. My partner is disabled and we arrived a bit early. Without even asking Jo checked us in early. This is a great help as my partner was tired and needed a lie down. These small acts of kindness mean a lot.....so thank you Jo.

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Other web-users rate our hotel

  • 1,036 reviews 8.9/10 Location
  • 1,412 reviews 6.1/10 Room
  • 1,417 reviews 8.6/10 Service
  • 55 reviews 2.1/10 WiFi
  • 737 reviews 3.8/10 Comfort
  • 590 reviews 8.3/10 Breakfast
  • 434 reviews 6.2/10 Cleanliness
  • 332 reviews 5.2/10 Vibe

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