Mercure Perth Hotel 3 estrelas

Classificação clientes Avis (Classificação ALL) 3.9/5 436 comentários

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Mercure Perth Hotel - Image 1
Mercure Perth Hotel - Image 2
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Mercure Perth Hotel - Image 4
West Mill Street, PH1 5QP PERTH, Reino Unido

Descrição

Extras do hotel

  • An ALLSAFE Clifton Environmental certified hotel

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

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Localização do hotel

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
Reino Unido

GPS:56.397455, -3.436108

Telefone
Fax +44 161 388 0915

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Serviço de quartos

THE BRASSERIE

A equipe profissional e simpática do hotel garante que os pratos do menu do The Grill sejam servidos do jeito que você gosta. Solicite o chá da tarde com bolinhos e lanches tentadores do menu do lounge ou aproveite o serviço de quarto disponível 24 horas.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.9/5  436 comentários

Classificação no TripAdvisor  3.5/5  1.518 comentários

Perfect

Classificação TripAdvisor 5.0/5

Jim F Avaliação certificada TripAdvisor

Checkin was good, Holly was very helpful, had dinner was fantastic cooked by Alex and Mark. Service was professional thanks to Sara. Breakfast was wonderful, full of freshly cooked pastries, for a buffet it was still nice and hot thanks to Kathryn. Will return

DearjhimfS27411S, thankyou for taking the time to leave us a review after your stayover. We are happy to read of the friendly staff and great meal you had with us while at the hotel. We hope to welcome you back again soon. Kind regards, team Mercure Perth Scotland

Excellent stay

Classificação TripAdvisor 5.0/5

Pauline R Avaliação certificada TripAdvisor

I was here to meet with family and friends. On checkin I was met by the friendly Holly and Kerri, they were very helpful with everything, offered to carry my luggage up to my room for me. We had a meal in the restaurant I had the prawn and chicken pad Thai and it was to die for everything was cooked perfectly by chef Kathryn. I have a nut allergy and she did say that the pad Thai came with peanuts but she would leave them out for me, as it wasn't to busy she did take the time to chat to us about things to do in perth and that there is a new museum open, which we took her advice and visited. Chloe was also very helpful on the bar was very helpful in helping me pick a drink as I am not a big drinker. The beds are really comfy and the rooms are dated and could do with some modern furniture, but on the plus side the rooms are very clean. All in all a very good stay and will definitely be back. Thank you team Mercure.

Dear paulinerE3330OU, thankyou for taking the time to leave us a review after your stayover. We are happy to read of the excellent service you received from our team over your time at the hotel. We are glad to read about the team going above and beyond during your meal as well, with particular mention of chef Kathryn. We hope to welcome you back again soon. Kind regards, team Mercure Perth Scotland

Smashing

Classificação TripAdvisor 5.0/5

Robert R Avaliação certificada TripAdvisor

Staff in this hotel are fantastic front desk especially. Kerri at the front desk is very helpful and always keen to help you when required Rooms are lovely and any issue the maintenance man Kevin is always on hand for any problem Overall this is a present place to be

Dear J2203VNrobert, thankyou for taking the time to leave us a review after your stayover. We are happy to read of the friendly staff , especially Kerri at reception. we hope to welcome you back again soon. Kind regards, team Mercure Perth Scotland

Dreckiges Zimmer und unfreundliches, inkompetentes Personal.

Classificação TripAdvisor 1.0/5

Lily S Avaliação certificada TripAdvisor

Unser Zimmer war bereits als wir es bekommen haben dreckig und ich bin direkt an die Rezeption um mich zu beschweren. Daraufhin bekam ich lediglich die Antwort dass das Reinigungspersonal bereits aus dem Haus sei und Sie keine Möglichkeiten haben es zu ändern. Wir haben uns dann darauf geeinigt dass das Zimmer am nächsten Tag sauber gemacht wird solange wir weg sind. Ich habe meine Zimmernummer an der Rezeption angegeben und am nächsten Morgen nochmal nachgefragt ob Sie es auf dem Schirm haben. Die Dame am Empfang bestätigte mir dass Sie die Zimmernummer hat und Bescheid weiß dass es sauber gemacht werden soll. Als wir jedoch Abends wieder im Hotel ankamen fanden wir kein sauberes Zimmer vor. Es wurde nicht gesaugt, das Bett wurde nicht gemacht, das Bad nicht geputzt und der gleiche Dreck war noch da. Daraufhin bin ich direkt zur Rezeption und habe mich beschwert dass es in einem drei Sterne Hotel nicht sein kann dass nicht ordentlich geputzt wird zumal mir dreimal versichert wurde dass es sauber gemacht wird während wir unterwegs sind. Die Ausrede die ich bekam war dass wir ein Schild an unsere Tür hätten hängen sollen, dass wir wollen dass es sauber gemacht wird. Und das, obwohl Sie die Zimmernummer notiert hatten und eindeutig klar war, dass es gereinigt werden soll. Da wir auf einer Rundreise in Schottland sind und wir das Hotel nicht selber gebucht haben, sind wir dann die zweite Nacht im Hotel geblieben aber hätte ich es selbst gebucht, wäre ich direkt in ein anderes Hotel gezogen. Ich kann nur davon abraten in dieses Hotel zukommen und sein Geld hier auszugeben. Man hätte denken können, dass Sie das Zimmer nach mehrmaliger Rückmeldung sauber machen aber dass scheint offenbar sehr schwierig zu sein. Das Personal hat sich nur rausgeredet und war der Meinung dass es nicht Ihr Job sei danach zu schauen, dass die Zimmer sauber sind. Ich hoffe meine Rezension hilft einigen weiter und dass Ihnen dieser Albtraum erspart bleibt. Zudem hoffe ich, dass Explore Europe ein neues Hotel für seine Reisegäste findet.

Dear Lily, I'm truly sorry to hear about your disappointing experience with the hotel's cleanliness and service during your stay in Scotland. It's disheartening when a hotel fails to meet even the most basic expectations of cleanliness and responsiveness to guest concerns. Your frustration is completely understandable, especially when you had taken the time to inform the staff of your issues over your stay. Your feedback and review is helpful to us and it's crucial for us to be aware of such issues to make necessary improvements. I hope your future travel experiences are enjoyable. Thank you for sharing your feedback, which is valuable to us at the hotel. Kind Regards, Operations Manager - Mercure Hotel Perth, Scotland

Boa opção

Classificação TripAdvisor 3.0/5

danis693 Avaliação certificada TripAdvisor

Este hotel é uma boa opção de hospedagem para quem se aventura pelo interior da Escócia. A região não tem muitos hotéis, apenas bed&bathroons. Não me aventuro com esses... Quarto confortável, equipe atenciosa e estacionamento incluído.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 494 comentários 9.4/10 Localização
  • 805 comentários 4.8/10 Quarto
  • 856 comentários 9.1/10 Serviço
  • 22 comentários 3.5/10 Wifi
  • 342 comentários 7.4/10 Café da manhã
  • 299 comentários 5.3/10 Limpeza
  • 293 comentários 4/10 Atmosfera
  • 284 comentários 3.9/10 Comodidades

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.