Mercure Perth Hotel 3 stars

Customer review rating (ALL Rating) 3.9/5 447 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

Our accommodation(s)

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Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
United Kingdom

GPS:56.397455, -3.436108

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  447 reviews

TripAdvisor Rating  3.5/5  1,507 reviews

Perfect venue for event

TripAdvisor rating 5.0/5

C K TripAdvisor review

Recently attended an event at the hotel. Very helpful and attentive staff especially Chloe and Steph, they went out of their way to make sure everything went perfect on the day. Would definately recommend for anyone to hold an event here at the hotel.

Wonderful hosts

TripAdvisor rating 5.0/5

Kate K TripAdvisor review

Had a fabulous day at a family event in the mercure Perth. The food was delicious and the room was beautifully presented. We could not thank Steph and Chloe enough for all of their help. Thank you so much for all the effort you made to help us all. Thank you again

In need of refurbishment

TripAdvisor rating 2.0/5

victoriasM8773FO Business - TripAdvisor review

I kinda think of Mercure as a chain hotel of a certain standard. Well the standard was forgotten here. The first room I was given was utterly dreadful - cracked sink, grotty bathroom, ripped carpet, just gross. I do give credit to the staff that they handled all issues very graciously. I was given an upgrade and the second room was better. Still though the building needs to be gutted and fully refurbished. The sound insulation is poor. Breakfast was very good though. Bed and linen all fine. So a mixed bag. Main issue is the bathrooms and general tatty decor and carpets. Needs to be refurbished.

Dear Victoria, Thankyou for taking the time to leave us a review after your stayover. I am sorry to read of the issues you faced with your room while at the hotel. I am glad to read that the receptionist arranged a change of room and upgrade for you. We will pass these issues to our maintenance team to rectify. Kind Regards, Team Mercure Perth Scotland

Good central location

Customer review rating 3.5/5

Slatts56 Couples - Confirmed reviews ALL

Stayed here many times. Rooms a bit dated however clean and comfortable.

Dear Kevin, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Perth Sctland

One night

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Ideal location for town, staff very pleasant, breakfast very good. The rooms are tired and in need of refurbishing.

Dear Derek, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Perth Scotland

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Other web-users rate our hotel

  • 493 reviews 9.5/10 Location
  • 820 reviews 4.6/10 Room
  • 846 reviews 9/10 Service
  • 22 reviews 3.5/10 WiFi
  • 356 reviews 7.5/10 Breakfast
  • 307 reviews 5.1/10 Cleanliness
  • 296 reviews 3.8/10 Vibe
  • 284 reviews 3.7/10 Amenities

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