Mercure Perth Hotel 3 stars

Customer review rating 3.9/5 3,542 reviews

ALLSAFE approved hotel

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Mercure Perth Hotel
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+ 12 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP perth
united kingdom

Tel: +4401738481607

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    EDINBURGH At 74.02km / 46 miles

  • By train

    PERTH At 0.8km / 0.5 miles

GPS :56.397455, -3.436108

Our accommodation(s)

Rooms at Mercure Perth Hotel look out over the 15th century hotel exterior and peaceful landscaped gardens. All bedrooms feature a flat-screen TV and complimentary WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspap er, robe and slippers.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Views: Historic side view, Garden View, Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 2 single beds

  • Max. number of persons: 2
  • Views: City View, Garden View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 1 single bed

  • Max. number of persons: 1
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Room with 1 kingsize bed

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Menu (PDF)

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

The Lounge bar offers a range of wines, beers, spirits, and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 177

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Perth Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

3,542 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,253 reviews

Lock down

Customer review rating 5.0/5

Alec Business - 25/02/2021 Confirmed reviews ALL

Great staff, one of the few hotels that are offering meals for key workers, working away. Great job.

Dear Alec B., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

A welcome rest in a nice room.

Customer review rating 5.0/5

Hugh M. Solo - 22/02/2021 Confirmed reviews ALL

After a long drive I was welcomed to the Hotel by Steph ( the perfect front of house Lady) in Reception who explained all about the hotel and how food would be served during lockdown, the room was very good with a comfortable bed, my evening meal was served in my room as was my breakfast so no need to leave the room.

Dear Hugh M., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Its well located

Customer review rating 2.0/5

Anna Solo - 18/02/2021 Confirmed reviews ALL

The hotel reminded me of the Cecil hotel. The downstairs looked gorgeous but the room oh me... i wouldn't be surprised if i ended up in a water tank.

Dear Anna R., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriella Maltesics General Manager

Overnight Stay while house hunting

Customer review rating 4.0/5

Henry Business - 16/02/2021 Confirmed reviews ALL

The staff were polite and attentive, the only down side was the quality of the food, we had pizza and the tomato was just like tomato purée. Breakfast was left at our door but they could have knocked the door to let us know it was there. But we understand that Friday morning was maybe not the best time to be there with the ceiling in the foyer coming down.

Dear Henry M., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I can only apologize about your breakfast after investigating unfortunately that morning there was an incident in the hotel which is probably stray the staffs interest slightly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Dire run down hotel

Customer review rating 1.5/5

Jason H. Business - 25/01/2021 Confirmed reviews ALL

Cracked sink in the bathroom Yellow tiles with cracks in i replaced with a white tile Dirty shower curtain and chopped furniture in the bedroom Dark Stains on the bedroom wall Never again

Dear Jason, Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathryn Mclellan - Operations Manager

Friendly staff

Customer review rating 3.5/5

Jim R. Business - 08/01/2021 Confirmed reviews ALL

Staff welcoming, bathroom well cleaned. Room spacious. Carpet however is very threadbare in places and needs replaced.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gabriella Maltesics General Manager

Good location

Customer review rating 3.5/5

Eg Couples - 17/12/2020 Confirmed reviews ALL

A quiet relaxing night after a shopping trip.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kathryn Mclellan - Operations Manager
Customer review rating 4.5/5

Dave C. Business - 01/12/2020 Confirmed reviews ALL

Under the circumstances- very good. I was very well looked after by all the staff that dealt with me

Dear Dave C., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

Well located

Customer review rating 3.5/5

James G. Business - 29/11/2020 Confirmed reviews ALL

Overall stay was good apart from 1 breakfast. Asked for scrambled egg . What I got was a poor excuse watery mess. You could fit it into a tiny corner of the plate in truth an embarrasment. The staff were very nice. Maybe the chef should get retrained. Regard James g..

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kathryn Mclellan

Well located

Customer review rating 3.5/5

David Q. Business - 28/11/2020 Confirmed reviews ALL

Doors very noisy Bathroom bit dated Server at breakfast was brilliant Food in restaurant was bit greasy on first night Room service on second night was very good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kathryn Mclellan - Operations Manager
Customer review rating 5.0/5

Andy K. Business - 20/11/2020 Confirmed reviews ALL

Staff very helpful , & welcoming doing a great job in these hard times thanks to them all

Dear Andrew K., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Well located clean and friendly staff still staying there.

Customer review rating 4.0/5

David M. Business - 20/11/2020 Confirmed reviews ALL

Nice size rooms clean and tidy staff very oblidging and friendly.

Dear Davie M., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Perfect location

Customer review rating 5.0/5

Anonymous Couples - 15/11/2020 Confirmed reviews ALL

Pleasant and easy. Considering the circumstances with covid

Dear Greig F., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Good location lovely friendly staff

Customer review rating 3.5/5

Sharon M. Couples - 13/11/2020 Confirmed reviews ALL

Bedroom was comfortable but in need of some tlc. Have a slight disability which meant struggled with the bathroom. Having to step into a bath to have a shower was not ideal and the shower was very poor decor was mismatch in all could do with being upgraded

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kathryn Mclellan - Operations Manager

Safe comfortable stay

Customer review rating 5.0/5

Myra C. Couples - 10/11/2020 Confirmed reviews ALL

From our arrival everything was perfect. All safety measures put in place. We had a lovely enjoyable break and will be returning soon. Thanks

Dear Myra, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn McLellan – Operations Manager

Good stay and location

Customer review rating 4.0/5

Adam Business - 09/11/2020 Confirmed reviews ALL

Service and location was great, my room was a little bit dated. Food in the hotel was excellent as was the service from the staff

Dear Adammr F., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn McLellan – Operations Manager

Regular Visitor

Customer review rating 3.5/5

Kathleen M. Couples - 09/11/2020 Confirmed reviews ALL

Have been here lots of times. This time we were given room 207. This was in the top floor of the building. Downside. The bed was very small - would say a large single or a very small double. We are of normal size yet were unable to lie side by side comfortably. One had too sleep on their side if the other was sleeping on their back. Disappointing.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon, next time you are planning to stay please get in touch with myself and I will be happy to upgrade you to a king room with my compliments. Sincerely, Kathryn McLellan – Operations Manager

Lovely hotel great location

Customer review rating 5.0/5

Sophie L. Couples - 07/11/2020 Confirmed reviews ALL

I bought Wowcher deal and was very I glad the hotel was beautiful and the staff were lovely. Would definitely recommend!

Dear Sophie l., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn McLellan – Operations Manager

Wonderful short break

Customer review rating 5.0/5

Margaret B. Couples - 07/11/2020 Confirmed reviews ALL

Lovely hotel great location staff all very friendly and looked after us very well

Dear Margaret B., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn McLellan – Operations Manager

good location

Customer review rating 4.5/5

James D. Couples - 05/11/2020 Confirmed reviews ALL

very relaxing break only downside was twin room would have preferred a double but room was still ok

Dear James D., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathryn Mclellan - Operations Manager

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