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Mercure Perth Hotel 3 stars

Customer review rating 3.9/5 3,768 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Mercure Perth Hotel
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+ 7 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Perth Hotel

West Mill Street
PH1 5QP perth
united kingdom

Tel: +4401738481607

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • By plane

    EDINBURGH At 74.02km / 46 miles

  • By train

    PERTH At 0.8km / 0.5 miles

GPS :56.397455, -3.436108

Our accommodation(s)

Rooms at Mercure Perth Hotel look out over the 15th century hotel exterior and peaceful landscaped gardens. All bedrooms feature a flat-screen TV and complimentary WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspap er, robe and slippers.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Views: Historic side view, City View, Courtyard View, Garden View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 2 single beds

  • Max. number of persons: 2
  • Views: City View, Courtyard View, Garden View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Classic room with 1 single bed

  • Max. number of persons: 1
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Room with 1 kingsize bed

  • Max. number of persons: 2
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

The hotel's friendly, professional team make sure dishes from The Grill menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

LOUNGE BAR

The Lounge bar offers a range of wines, beers, spirits, and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 177

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Perth Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

3,768 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,265 reviews

Great stay .felt safe

Customer review rating 5.0/5

Karen D. Friends - 19/06/2021 Confirmed reviews ALL

Staff where friendly going above and beyond we also felt safe .

Dear Karen d., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Good stay

Customer review rating 3.5/5

Norma M. Friends - 19/06/2021 Confirmed reviews ALL

Had a lovely couple of days at Mercure Hotel in Perth. The hotel is in a very good location, near shops, restaurants, the park and pubs. The hotel staff were all very lovely, April and Monica in the restaurant were so helpful and pleasant. The hotel is lovely but could do with a wee touch up of paint etc, all cosmetic but very clean.

Dear Norma M., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Great location very good hotel

Customer review rating 5.0/5

Anonymous Friends - 18/06/2021 Confirmed reviews ALL

fantastic from start to finish.food excellent and hot.all staff very friendly and helpful. Rooms very clean.well done

Beautiful Hotel

Customer review rating 5.0/5

Kieran Solo - 18/06/2021 Confirmed reviews ALL

Steph welcomed me at check in warmly. I felt honoured to be there. The hotel is beautiful, the bed was comfy and the Nespresso machine was a welcome addition. Cannot fault the hotel and will definitely be coming back.

Dear Kieran W., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Pleasant stay

Customer review rating 4.0/5

Gill Couples - 18/06/2021 Confirmed reviews ALL

Furniture in lounge really needs replaced as it is very worn. Staff were lovely but soarse. A little confusing to find way around hotel , food was really great. Overall I would stay again but it could likely do with some upgrading. . I booked on Itison

Well located. Amazing food.

Customer review rating 4.5/5

Colin D. Couples - 17/06/2021 Confirmed reviews ALL

Lovely hotel, downfall there is no lift( it's a listed building) had we known this would have asked for a room on lower floor.

Room dated and smelly

Customer review rating 3.0/5

Karon O. Families - 17/06/2021 Confirmed reviews ALL

Room was very dated and the smell was over powering at times. Food was average. Bit disappointed with afternoon tea wasn’t asked what kind of sandwich we would prefer and the cakes were not fresh. Scones were cold and hard and served with apricot jam.

Friendly staff

Customer review rating 4.5/5

Tom W. Couples - 17/06/2021 Confirmed reviews ALL

The room was clean, neat and tidy with kettle and drinks. Could have done with a couple of biscuits, but the food in the restaurant was great, under the circumstances, with social distancing and the odd shortage of menu items - only to be expected.

Very central and clean.

Customer review rating 4.0/5

Agnes R. Couples - 16/06/2021 Confirmed reviews ALL

Staff very helpful and room spotless. Felt food not up to standard of last visit.

Great break away

Customer review rating 5.0/5

Katie H. Couples - 16/06/2021 Confirmed reviews ALL

My partner and I went away for a Monday to Wednesday break. We arrived and were met with a lovely clean hotel, staff very friendly and helpful. They had on site parking or an overspill car park just at the back. The hotel itself is situated near shops, bars which do food and you could easily walk to further shops. Our room was a classic double, all very clean an exactly what we needed for our stay. It had a shower clean towels, soap shower gel and shampoo. We had breakfast both mornings we stayed which were lovely an on our first night we had dinner, my partner and I both don't drink wine so were substituted happily with soft drinks. The staff in the dinning area were very kind and obliging in any request. I would also say a special thank you to them for all their hard work.

Mercure Perth

Customer review rating 4.5/5

F. A. R. N. R. F. Couples - 16/06/2021 Confirmed reviews ALL

Clean ,excellent and friendly and attentive staff .We got a great deal spoiled by the cost of the price of your drink.£4.20 for a measure of whisky at that price you make more than £160 on a litre at the price I can buy Grouse at .Being in Perth you would think you would have a button on the till for Grouse but you don't.

Very well located.clean rooms

Customer review rating 5.0/5

Jill J. Couples - 15/06/2021 Confirmed reviews ALL

Great stay!!

Dear Jill j., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

A tad underwhelming

Customer review rating 2.5/5

L. Couples - 15/06/2021 Confirmed reviews ALL

We throught perth had been upgraded, the mercure booking site dudnt show that the hotel still needed upgrading, however the staff were fabulous and friendly and accomodating us. Their was a trivial oversight of some birthday arrangements however the lovely man on reception realky helped us out. The breakfast and staff in the morning again, were superb

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gabriella Maltesics General Manager

Good hotel

Customer review rating 4.5/5

Dave K. Couples - 15/06/2021 Confirmed reviews ALL

Lovely hotel and very friendly staff. Food was great and a perfect location right in the city centre.

Dear David K., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Well located

Customer review rating 5.0/5

June H. Families - 15/06/2021 Confirmed reviews ALL

Lovely time at the mercure lovely chilled few days staff are most welcoming

Dear June h., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Well worth the money

Customer review rating 5.0/5

Cameron B. Couples - 15/06/2021 Confirmed reviews ALL

Great all over experience in these challenging times

Dear Andrew B., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Well located, brilliant stay

Customer review rating 5.0/5

Kelly M. Couples - 14/06/2021 Confirmed reviews ALL

Hotel full of character and completely different to other Mercure hotel stats I’ve had, staff excellent and service outstanding. Food and drinks good choice and bar service great. Location perfect and we will defo return

Dear Kelly M., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Theatre break

TripAdvisor rating 5.0/5

brian952br Couples - 23/12/2019 TripAdvisor review

Comfortable hotel in a converted water mill in the centre of Perth with parking. Bdrooms small but well appointed and comfortable. Large lounge bar with quiet corners and comfortable seats. The sound of water running through the old mill race was relaxing. Breakfas was more than adequate with quick friendly service.

Dear Brian952br, thank you for your 5-star review, much appreciated. We look forward to welcoming you back soon. Kind regards Gabriella Maltesics General Manager

Going downhill

TripAdvisor rating 2.0/5

aegnos41 Solo travel - 13/12/2019 TripAdvisor review

After staying at this hotel several times over the last 12 years I am disappointed with my latest stay This hotel is going one way and it is not up. It is still a great location and an intersting , quirky building which almost makes up for a lot of the shortcomings. On this trip I was looking forward to using the restaurant at the hotel for both my nights only to find that on both nights it was unavailable , on the first night due to a private party and the second because they closed it for the night.. It would have been nice (and professional ) if I had been informed of the private party when I checked in or even a notice/sign at the check in desk instead of having to ask . This is not the first this has happened at this hotel , informing the guest ,it appears, of events at the hotel seems to be of secondary importance The staffing at the bar area also appears to be secondary as quite a few times there was no-one working the bar when I went to get a drink and on one occasion I had to wait 20 mins for someone to arrive to serve. At the last when I turned up for breakfast to see me on the way home , to find instead of the buffet that is advertised (and paid for ) . the hot buffet had been stopped and was replaced by an order to the kitchen which means portion sizes were less than generous and a wait for your breakfast , hope you are not in a hurry Due to a problem which lasted for the entire length of my stay the TV reception in the room (and most of the Hotel) was broken and had only limited(4) channels , An explanation was given but no apology !! I also note that in the last 18 mths almost all the staff appear to have changed which is never a good sign When I remember what a nice Hotel this used to be it upsets me and I hope the current management get their act together

Dear aegnos41, thank you for your recent review, I am disappointed to read your feedback and please be ensured that these problems were a true exception to our normal practices. I am glad that you like the hotel`s unique features as much as we do and please accept my apologies for any inconvenience you have experienced during your stay. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Kind regards Gabriella Maltesics General Manager

A good central hotel

TripAdvisor rating 4.0/5

ms15355 Business - 02/12/2019 TripAdvisor review

Centrally located with a free car park.Rooms are good but not brilliant. Breakfast was ok but they need to ditch the coffee machine and go back to serving you a pot of coffee. Stayed there a few times and would go back again.

Dear ms15355, thank you for your recent review and we look forward to welcoming you back soon. We will be happy to serve a pot of coffee to the table, please just ask one of my team members in the restaurant. Kind regards Gabriella Maltesics General Manager

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