Mercure Ayr Hotel

Mercure Ayr Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,421 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Feel Good Health Club with pool, spa and sauna

ALLSAFE approved hotel

Hotel location

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
United Kingdom

  • AYR:  Ayr

  • AYR:  Ayr

  • By plane

    GLASGOW INTERNATIONAL AIRPORT At 57.94km / 36 miles

  • By plane

    PRESTWICK At 7.24km / 4.5 miles

  • By train

    AYR At 0.48km / 0.3 miles

GPS:55.460657, -4.63166

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BRASSERIE

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Our accommodation(s)

All bedrooms feature a flat-screen TV, safety box and complimentary high speed WiFi. Guest rooms at the front of the hotel offer views of the Isle of Arran. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, robe, slippers and sofa. Ironing facilities are available on request from the front desk.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,421 reviews

TripAdvisor Rating  3.5/5  988 reviews

Hotel ok, area is a bit of a dump

Customer review rating 2.5/5

Gavin Friends - Confirmed reviews ALL

Claimed they had secure parking it isn’t, it’s very over priced, Ayr is a complete sh1thole

Dear gavin b., Thank you for taking the time to tell us about your experience at the Mercure Ayr Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gordon Baillie Guest Services Manager

Fire alarm went off earl ea h morning during our stay

Customer review rating 0.5/5

P. Couples - Confirmed reviews ALL

Was full of foreign people !!!! Paid al lot of money for our stay the breakfast was terrible nothing left ,fruit ,pastries seeds and nuts and this was at 8 45 am big decline from last year

Dear Thomas P., Thank you for taking the time to tell us about your experience at the Mercure Ayr Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gordon Baillie Guest Services Manager

Very welcoming professional reception staff.

Customer review rating 4.0/5

Mrs. M. O. Families - Confirmed reviews ALL

Very good service comfortable room and excellent use of swimming pool. However .edu needed guest directions re. Fire Alarm procedures.Also more directions to outdoor place of safety. In addition improved access to hotel building on conclusion of safety procedures.

Dear Margaret O., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie Guest Services Manager

Good stay close to town

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Good reception nice clean rooms

Dear Alan L., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie Guest Services Manager

Good location

Customer review rating 3.5/5

John D. Couples - Confirmed reviews ALL

Stayed at this hotel many times. Ideal location. Staff are friendly. Rooms are adequate and clean. Beds are very comfy.

Dear John D., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gordon Baillie Guest Services Manager

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Other web-users rate our hotel

  • 491 reviews 8.6/10 Location
  • 1,094 reviews 5.8/10 Room
  • 1,055 reviews 8.5/10 Service
  • 24 reviews 4.8/10 WiFi
  • 465 reviews 4.8/10 Cleanliness
  • 417 reviews 6.3/10 Breakfast
  • 238 reviews 4.1/10 Value
  • 226 reviews 4.3/10 Vibe

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