Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 663 reviews

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Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  663 reviews

Customer review rating 5.0/5

Martin M. Families - Confirmed reviews ALL

The quality of the accommodation was fantastic. With the good transport links, it helped travelling to Edinburgh so easy and stress free. Nikki went above and beyond to ensure that we enjoyed our stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Livingston Hotel

Customer review rating 4.5/5

Ismalage D. P. K. Friends - Confirmed reviews ALL

Really appreciate the service, will recommend to anyone. The service from the online booking to our departure was a warm welcoming, pleasant experience Thank you

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Livingston Hotel

Customer review rating 3.5/5

Anthony M. Solo - Confirmed reviews ALL

Hotel was close to my destination and offered good facilities.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Livingston Hotel

Customer review rating 5.0/5

Carla H. Friends - Confirmed reviews ALL

We were three adults travelling for a wedding, room was perfect with three single beds. Room was clean, spacious, breakfast was lovely in morning.

Dear Carla H., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Customer review rating 0.5/5

Steve S. Business - Confirmed reviews ALL

Room smelt and looked like something from 1981. I actually went over to the supermarket opposite to get a reed diffuser. Floor above sounded like it was made from an old pirates galleon and creaked like it was about to fall though. Window in room had vents at the top that you couldn’t close. Fluorescent (yes fluorescent) light above the window sounded like Darth Vader’s lightsaber when you switched it on. Food was massively expensive for not much quality, hot breakfast options not great at all. I ended up just picking some eggs and toast but the eggs were stone cold, so I went to just get a couple of sausages and they were only browned on one side and looked massively undercooked. I would not recommend saying here to anyone unless I dislike you.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Livingston Hotel

Other web-users rate our hotel

  • 544 reviews 9.4/10 Location
  • 992 reviews 6.3/10 Room
  • 1,282 reviews 9.2/10 Service
  • 86 reviews 1.9/10 WiFi
  • 459 reviews 7.3/10 Cleanliness
  • 383 reviews 3.3/10 Vibe
  • 373 reviews 7.8/10 Breakfast
  • 293 reviews 2.9/10 Amenities

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