Mercure Livingston Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 626 reviews

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Description

Hotel extras

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

Our accommodation(s)

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Hotel location

Mercure Livingston Hotel

Almondview, Livingston
EH54 6QB EDINBURGH
United Kingdom

GPS:55.88556, -3.505529

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Non contractual photo

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  626 reviews

TripAdvisor Rating  3.6/5  943 reviews

Highly recommend

TripAdvisor rating 5.0/5

michellehH990IY TripAdvisor review

Beautiful big comfy bed xxx lovely thoughtful cleaners arranged my daughters teddies all nice on her bed x spotlessly clean room and bathroom nice fluffy towels every day - highly recommend - will definitely be back Nathan at the front desk was so helpful and friendly

Dear Michelle, Thankyou for your lovely feedback, it gives us great pleasure to learn that you and your family had a lovely stay. I'm sure the team will be delighted, especially Housekeeping and Nathan to learn that they've been mentioned as special contributors. We look forward to welcoming you back next time. Regards Jill

Well located

Customer review rating 3.0/5

Sadie.l. Couples - Confirmed reviews ALL

Lovely staff. Excellent location. Clean enough,very tired and outdated. Was extremely disappointed when checking out as receptionist had made an error of 40p in my account. I was asked to pay this before I could be checked out And as she pointed out to me when I made a comment,even if it 1p I could not check you out. Come on mercure have some sense!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jill

Quick walk to the outlett

Customer review rating 2.5/5

Ryan Business - Confirmed reviews ALL

Had single beds for my business trip, got out of bed one night and managed to kick the wheels the bed was on, said a few choice words with that one! Hotel is adequate for my business location, but the hotel is showing its age with flurecent sounding lights in the room, a panel heater where you have 2 choices scalding hot room or cold room and the carpets are all frayed. Had a bath and shower combo in the room but taps would not work, so filled up bath one night with the shower. Breakfast was ok, large variety of choice and eggs cooked to order that is nice overall if the price is right it's ok to stay here but you need a car to go anywhere other than the outlett.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel, I am sorry that your experience did not fully meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jill

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Very friendly good clean room recommend

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jill

Old, needs renovation

Customer review rating 0.5/5

Beate Business - Confirmed reviews ALL

Very dissapointing when you first feeling entering thw hotel and room is that everything seems dirty. The floor carpet in the room was disgusting. I will never stay in this hotel again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jill

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Other web-users rate our hotel

  • 410 reviews 9.3/10 Location
  • 828 reviews 6.7/10 Room
  • 1,026 reviews 9.1/10 Service
  • 44 reviews 2.3/10 WiFi
  • 347 reviews 7.4/10 Cleanliness
  • 322 reviews 3.4/10 Vibe
  • 319 reviews 7.3/10 Breakfast
  • 291 reviews 2.3/10 Amenities

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