Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 776 reviews

Mercure York Fairfield Manor Hotel - Image 1
Mercure York Fairfield Manor Hotel - Image 2
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ALLSAFE approved hotel

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
United Kingdom

GPS:53.994009, -1.131592

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service


Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  776 reviews

TripAdvisor Rating  4.0/5  1,745 reviews

Lovely stay

TripAdvisor rating 5.0/5

lindacZ1037RS TripAdvisor review

We had a lovely one night stay , the staff were very friendly, we had evening meal which was lovely, in the warm and comfortable dining room, very attentive staff our bedroom was lovely and warm, bathroom warm shower very easy to use, very comfortable bed and pillows, all very welcome after a long day in York city centre , breakfast the next morning was lovely, such a lot of choice, cooked or continental, will definitely stay here again as it’s perfect for the Park and Ride getting into York, bus every 10 minutes very easy

Friendly staff

Customer review rating 4.0/5

Dave L. Friends - Confirmed reviews ALL

Our stay at the hotel was good, staff were great, restaurant food was very nice, but unfortunately on the Saturday evening of the 2nd December 2023 the bar area was very cold and had to sit with jumpers on so not sure if there was problems with the heating However will definitely stay there again, only short journey into york, and very cheap uber or taxi

Dear Dave L., Thank you for your wonderful review about your stay at the Mercure York Fairfield Manor Hotel. We are delighted to hear that you enjoyed the restaurant food and had a good overall experience. At Mercure, we strive to ensure that our guests have an enjoyable and comfortable stay. We understand that our bar area was cold on the night of 2nd December 2023, and we apologize for any inconvenience this may have caused. Our team is always available to help in any way they can and we will make sure to take notes of your feedback to help us improve our services in the future. Thank you for taking the time to leave us a review. We hope you will come back soon! Many thanks, Makayla

Great staff

TripAdvisor rating 5.0/5

Shannon C TripAdvisor review

It was a great visit, we were well looked after. Staff were very friendly and accommodating. We were in nice room, bit dated but it was ok for us, as we were hardly inside the room. Looby was getting refurb, didnt bother us much as it was needed.

Freezing Room

TripAdvisor rating 3.0/5

andrewrI4984UZ TripAdvisor review

Hotel was OK, restaurant food good with average prices. However the room was freezing, heating continuly switched off when vacating the room, with an average temperature of between -1 & -3 this was totally unacceptable. Reported twice and impossible to fix, manager suggested I was lying. Asked reception to check and confirmed it was switching off but still failed to fix the problem. Second visit and would have to consider seriously about staying again.

We really enjoyed our stay at the Highcliffe Manor as it was very well situated for York as we had come down from Teesside

Customer review rating 4.5/5

John K. Couples - Confirmed reviews ALL

The room was very comfortable and warm and the food provided was of a high standard

Dear John K., Thank you for sharing your fantastic review of your stay with us at the Mercure York Fairfield Manor Hotel. We are delighted to hear that you enjoyed your stay and found our room comfortable and warm, as well as the food was to a high standard. We understand that every guest has different needs, so we strive to make everyone's stay unique, enjoyable and memorable. Here at the Mercure York Fairfield Manor Hotel, we strive to provide an unparalleled level of hospitality and comfort for all our guests. Thank you again for your review and we look forward to welcoming you back soon! Warm regards, Mercure York Fairfield Manor Hotel

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Other web-users rate our hotel

  • 549 reviews 9.2/10 Location
  • 1,344 reviews 6.3/10 Room
  • 1,265 reviews 8.6/10 Service
  • 51 reviews 5/10 WiFi
  • 610 reviews 8.2/10 Breakfast
  • 472 reviews 7/10 Cleanliness
  • 364 reviews 5.6/10 Vibe
  • 18 reviews 8.9/10 Wellness Area

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