Mercure York Fairfield Manor Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 854 reviews

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Description

Hotel extras

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

Our accommodation(s)

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Hotel location

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

GPS:53.994009, -1.131592

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  854 reviews

TripAdvisor Rating  3.8/5  1,909 reviews

Certificate of excellence 2025

Lovely hotel in a good location

TripAdvisor rating 4.0/5

Angela B TripAdvisor review

Hotel is lovely. Refurbished since our last stay. Breakfast fantastic. Staff very friendly. Recycling bin in room and reception, great not to have to take any home. Room serviced daily if you want it and plenty of tea and coffee provided. Bathroom shower gel and shampoo good quality and smells lovely. Bus to York close by. A warning though- Unfortunately Smart Parking now manage the car park so make sure you register your car on the terminal and get an email confirmation. Received a huge fine for parking at a former Best Western Hotel (now taken over by the Home Office) despite registering on their terminal. They offered zero customer service or compassion when I tried to appeal. Would have avoided the hotel had I realised the car park is now monitored, it is such a shame if any hotel customers are lost due to parking issues.

Relaxed and recharged

TripAdvisor rating 5.0/5

bobs2ker TripAdvisor review

Some minor roadworks outside, nothing to do with the Hotel. Great parking. Lovely atmosphere in the hotel. Staff were very friendly and helpful. Great breakfast with plenty of choice. Diner menu was great and well priced. York centre was on a 10 minute drive away and easy to get to other places without much traffic. An excellent stay would recommend and we will certainly return. Great to see a hotel that welcome dogs. Room cleaned every day and very quiet. Great outside space for relaxing.

Dear Bobs2ker, Thank you for taking the time to share your detailed feedback. We are delighted to learn that you had an excellent stay and appreciated our friendly and helpful staff, comfortable and quiet rooms, and the quality of both breakfast and dinner. It is also a pleasure to hear that you found our location convenient for visiting York and other nearby areas, and that our dog-friendly facilities met your expectations. Your kind recommendation is greatly valued, and we look forward to the opportunity of welcoming you back for another enjoyable stay in the near future. Kind regards,

Customer review rating 4.5/5

Mark C. Families - Confirmed reviews ALL

Nice hotel, excellent breakfast. Friendly, efficient staff.

Dear Mark C., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Customer review rating 4.5/5

Peter B. Couples - Confirmed reviews ALL

Excellent stay. Very helpful staff

Dear Peter B., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that our staff contributed positively to your experience. It is our aim to provide excellent service and we appreciate your recognition of their efforts. Goodbye, Mercure York Fairfield Manor Hotel

Good stay!

TripAdvisor rating 4.0/5

Penny L TripAdvisor review

We stayed here because it was cheaper for us than staying inside York. It was not too much of a hassle to just make our own way into the city in the morning. The inside was dated but nice, my tap was a little stiff but it wasn’t a problem. We had a comfortable sleep and the breakfast was delicious! The staff were also lovely. There is also plenty of parking and the surrounding garden area is nice! Also Yorkshire tea is provided in the rooms.. yum

Dear Penny, Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay with us and found it convenient for visiting York. It’s great to know you had a comfortable night’s sleep, enjoyed the breakfast, and appreciated the Yorkshire Tea (a favourite of ours too!). We’ll also take note of your comment about the tap — thank you for mentioning it. We hope to welcome you back again soon! Kind regards

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Other web-users rate our hotel

  • 721 reviews 9.3/10 Location
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  • 1,682 reviews 9.1/10 Service
  • 38 reviews 4.5/10 WiFi
  • 763 reviews 8.3/10 Breakfast
  • 628 reviews 7.1/10 Cleanliness
  • 614 reviews 5.8/10 Vibe
  • 6 reviews 7.8/10 Pool

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