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Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating 4.0/5 9,359 reviews

ALLSAFE approved hotel

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Mercure Edinburgh City Princes Street Hotel
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+ 11 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • Copy/print service availablePaying

Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG edinburgh
united kingdom

Tel: +4401313421013

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

  • EDINBURGH :  EDINBURGH

  • By plane

    EDINBURGH At 12.87km / 8 miles

  • By train

    EDINBURGH WAVERLEY At 0.32km / 0.2 miles

GPS :55.952573, -3.194425

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and many have views of Edinburgh Castle and Princes Street Gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrad e to a spacious seventh-floor superior room with your own private balcony looking out towards Edinburgh's fortified hilltop castle.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 3 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 1 double bed and castle view

  • Max. number of persons: 2
  • Views: Historic side view *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Superior room with 1 double bed and castle view

  • Max. number of persons: 2
  • Views: Historic side view *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
Rooms

Our restaurants and bars

SCOTT'S ON PRINCES STREET

Type of cuisine: Bistro

Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SCOTT'S ON PRINCES STREET BAR

Non contractual photo

Scott's on Princes Street bar offers a range of cocktails, wines, beers, spirits and soft drinks with helpful, experienced bar staff and mixologists, who will ensure that you have everything you need. Light meals are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Edinburgh City Princes Street Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

9,359 reviews

tripadvisor

TripAdvisor Rating 3.5/5

3,146 reviews

Great location and room was as classified superior!

Customer review rating 4.5/5

Joanntyler Couples - 13/05/2021 Confirmed reviews ALL

Loved it, shush I could have stayed longer.

Great hotel in the City Centre of Edinburgh

Customer review rating 4.0/5

Adam S. Friends - 13/05/2021 Confirmed reviews ALL

I was generally very satisfied with the hotel as the view from the baclony was amazing. Only issue was the card to the room (had to be exchanged three times), which means that rooms need renovation (doors, and generally I think refurbishment would make this hotel 10/10) - now it is 7.5/10 :) Still good! I am sure it can be much better!

Great location

Customer review rating 4.5/5

The C. Couples - 12/05/2021 Confirmed reviews ALL

As a returning customer we find the Mercure location is ideal for us sure the hotel could have done with an upgrade during the Covid lockdown. The staff are very nice and hard working. The only thing that kinda spoiled our weekend stay was a guy in the next room banging the wall then came to our room door saying that we were making too much noise he was trying to sleep he had no mask on , it was only 10.30pm on a Sunday and the only thing that was making noise in the room was the TV as a retired couple with no problems with our hearing we closed the door on him he could have been a psychotic person spoiled what had been a good weekend

Perfect location with panoramic views

Customer review rating 5.0/5

John G. Couples - 12/05/2021 Confirmed reviews ALL

Fast and Easy check in and spotless accommodation 3 days of bliss

Dear John G., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Yes good location

Customer review rating 5.0/5

Anonymous Families - 12/05/2021 Confirmed reviews ALL

Very safe under the circumstances

Dear Mary C., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Well situated

Customer review rating 4.0/5

Anonymous Couples - 11/05/2021 Confirmed reviews ALL

Had pleasant overnight stay, was disappointed that room view was overlooking fire escape.

Good Stay

Customer review rating 4.0/5

Tina Couples - 11/05/2021 Confirmed reviews ALL

Good stay, staff were exceptionally friendly. One minor problem that we informed the staff of snd it was all good. Would recommend for a night away. Located in the centre of town so was easy to get about.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Myra McKillop Operations Manager

Weekend Shopping Trip

Customer review rating 3.5/5

Lesley E. Friends - 11/05/2021 Confirmed reviews ALL

Arrived on the Friday for a two night bed & breakfast stay. Disappointed in standard of room when clearly the hotel was not at full capacity....'loved' our view of M&S Staff Room and heating vents...

Central location

Customer review rating 5.0/5

Anonymous Couples - 10/05/2021 Confirmed reviews ALL

Excellent. Clean. Safe. Comfortable.

Dear Margaret M., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Business Trip

Customer review rating 5.0/5

James R. Business - 09/05/2021 Confirmed reviews ALL

Very comfortable and welcoming

Dear James R., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Perfect couple of days away

Customer review rating 5.0/5

Anonymous Couples - 06/05/2021 Confirmed reviews ALL

Staff all so helpful and friendly. Felt safe at all times with covid measures in place. Have already recommended hotel to family and friends and we'll definitely be back.

Dear Catherine m., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Clean.

Customer review rating 3.5/5

Anonymous Business - 06/05/2021 Confirmed reviews ALL

Perfectly comfortable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Myra McKillop Operations Manager

Fabulous Hotel , Best spot to be in for Sure!

Customer review rating 5.0/5

Fabulous W. A. H. W. A. M. F. .. N. T. R. A. W. O. T. W. A. T. L. V. .. Families - 06/05/2021 Confirmed reviews ALL

Loved every minute of being in this hotel . Staff are so helpful . View is excellent. Comfy bed and decent sized room . Restaurant food is also delicious and a good choice .

Dear Hazel S., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Great Birthday Break

Customer review rating 5.0/5

Linda F. Couples - 06/05/2021 Confirmed reviews ALL

Booked for a 4 night stay for my partners Birthday.What can I say the room was fantastic.Staff Friendly.Great location and having a balcony was extra special.We were on the 7th floor with great views.Only one thing that annoyed us was on our third and forth night there was workmen in the rooms next to us making some noise as they were going out fire exit door on to the roof.I phoned down to reception and was told I would not hear anybanging as it was camera men but there was banging and they were working in the corridor outside room.As I said staff were really friendly but I would like to mention one staff member called Elizabeth she served us breakfast every morning and was very friendly always had a smile and could not do enough for you nothing was to much trouble for her.Hopefully get to visit hotel again

Dear Linda F., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that you were disturbed by noise from other guests. Thank you again for sharing your experience, and we hope to see you on your next visit to Edinburgh. Sincerely, Myra McKillop Operations Manager

Nice, comfy room

Customer review rating 5.0/5

Anonymous Couples - 05/05/2021 Confirmed reviews ALL

The hotel itself and the room are very clean, curated and feel luxurious. I had an amazing stay. The staff is nice and friendly and the position is optimal to explore the city.

Dear Ludovica A., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Wouldn’t stay again

Customer review rating 2.0/5

Christie M. Couples - 05/05/2021 Confirmed reviews ALL

Arrived back to our room to a party going on next door and doors constantly slamming. We had paid extra for a room with a balcony which we couldn’t use because of the strong stench of marijuana. We called down to reception with no apologies or an offer to move us to a different room. The door slamming continued into the night and the room was unbearably warm however we couldn’t open our balcony door due to the stench coming in from our balcony.

Dear Christie M., Thank you for taking the time to tell us about your experience at the Mercure Edinburgh City Princes Street Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myra McKillop Operations Manager

Well located. Great staff.

Customer review rating 5.0/5

Kathleen S. Couples - 05/05/2021 Confirmed reviews ALL

Spotless hotel. Lovely staff. Would use again.

Dear Cathline S., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Great location with stunning views

Customer review rating 5.0/5

Yvonne D. Couples - 04/05/2021 Confirmed reviews ALL

Stayed here many times but first time in a room with a balcony. Stunning views over Edinburgh Castle, Scott Monument and Princess street gardens. Lovely to sit on the balcony with a coffee. Room cosy and comfortable and staff friendly and helpful.

Dear Yvonne D., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

well located

Customer review rating 4.5/5

Chris D. Families - 04/05/2021 Confirmed reviews ALL

As we are in Covid 19, the welcome was great, all instructions given clearly. The room was spotless and everything I expected. View from the room was spectacular

Dear chris D., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Well located

Customer review rating 4.0/5

Anonymous Couples - 04/05/2021 Confirmed reviews ALL

Fantastic location for all the city centre necessities. Unfortunately due to covid the bar service wasn’t great and stopped running very early! Room was spotless though and balcony view was incredible!!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Myra McKillop Operations Manager

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