Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 1,127 reviews

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Mercure Edinburgh City Princes Street Hotel - Image 1
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Princes Street, EH2 2DG EDINBURGH, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Our accommodation(s)

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Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG EDINBURGH
United Kingdom

GPS:55.952573, -3.194425

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

SCOTT'S ON PRINCES STREET

Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,127 reviews

TripAdvisor Rating  3.5/5  3,571 reviews

Great location and views

Customer review rating 4.5/5

Jane Couples - Confirmed reviews ALL

Lovely room and view it was useful to have a walk in shower but the controls were a bit difficult to work out [hot/cold] difficult to gauge. I thought there would be a bath as well but it was just a shower. We also had an enjoyable meal in the hotel restaurant, where there is a special offer on food after 5pm. We would certainly stay at this hotel again.

Great hotel located on the famous Princess street and very close to Waverly station with excellent bus/tram connections.

TripAdvisor rating 4.0/5

PratapV19 Friends getaway - TripAdvisor review

Great hotel located on the famous Process street and very close to Waverly station with excellent bus/tram connection. Stayed there 2 night with breakfast (buy during check for discount) - alternatively can allows pick up from local coffee shops of Weatherspoons pub. Breakfast is good with small buffet selection and veggie made to order. Easy access to all the sites and splendid views of Edinburgh castle if facing the street. Found the carpet flooring quite dirty in places. Staff are very friendly. Could of stayed in many cheaper budget hotels but made the right choice staying here. Def stay here again.

Dera P V. Thank you for your feedback and for choosing to stay with us during your time in Edinburgh. We are delighted to hear that you enjoyed our convenient location, breakfast options, and the friendly service from our staff. We apologize for any inconvenience caused by the cleanliness of the carpet flooring and appreciate you bringing this to our attention. Your comments will be shared with our housekeeping team for improvement. We look forward to welcoming you back on your next visit to Edinburgh. Kind regards.

Afternoon Tea and Privilege Room

TripAdvisor rating 5.0/5

Steve S TripAdvisor review

Mum and I stayed here for a night, we both had privilege rooms. Mum had an afternoon tea beforehand which was lovely and fresh, and with a beautiful view out to Princes St gardens and the castle. The lounge area is so relaxed and the staff very attentive. It is a place to sit and watch, and enjoy a glass of wine. The rooms were lovely and big, with bay windows. I will ask for a privilege room with a balcony next time, as they are even better! Breakfast is just as good in the lounge, with plenty to choose from. This is our 'go to' hotel in town when we want some time to relax. Loved it!

Dear, Steve S. Thank you for sharing your experience with us. We are delighted to hear that you and your mum enjoyed your stay. It is wonderful to know that your mum enjoyed the afternoon tea with a beautiful view of Princes St gardens and the castle. We are glad that you found the lounge area to be relaxed and the staff attentive. It is always our goal to provide a comfortable and enjoyable experience for our guests. We are pleased to hear that you liked the spaciousness of the rooms, especially with the bay windows. A privilege room with a balcony sounds like a great choice for your next visit. It is fantastic to hear that you enjoyed breakfast in the lounge as well, with plenty of options to choose from. Thank you for making us your "go to" hotel in town when you want some time to relax. We look forward to welcoming you back again soon! Kind regards.

Fab location, staff very good and helpful, food excellent.

TripAdvisor rating 4.0/5

mrsdc2021 TripAdvisor review

Stayed here with my Dad and family. My Dad is limited re mobility. He had a room with a large wet room and was very comfortable in it. The staff on reception/helping with luggage were very friendly. The other rooms were very nice with an enormous television in each we all slept well. I was in room 376 and because it was so cold outside (the room was warm and heat could be contolled very easily with a radiator) I didn't have the window open at night but opened it slightly in the daytime. There was a hum from something electrical outside which may have affected my sleep if I have had the window open at night. Breakfast was fabulous. A very wide choice of food and if you ordered the night before only £12 which was exceptional value for the range available. The dining room is on the first floor and has the most amazing view of the castle and all the buildings along that row, also the Scot monument. That view every morning and lit up when dining in the evening was very uplifting. The location meant it was so easy to get anywhere walking/trams/buses/taxis. We dined in the hotel twice and again the food was lovely (clean plates all round) and the staff were great. If we were coming to Edinburgh in the future we would not hesitate to stay here again.

Dear, Mrs D C. Thank you for sharing your experience with us. We are delighted to hear that you and your family enjoyed your stay at our hotel. It is wonderful to know that your dad found the room comfortable. We are glad to hear that our staff, particularly those at reception and assisting with luggage, were friendly and helpful during your stay. We appreciate your feedback regarding the room temperature and the slight noise from outside. Your comments will help us improve our accommodations for future guests. It s fantastic to hear that you enjoyed the breakfast options and found them to be exceptional value. We are pleased that you also appreciated the stunning view from our dining room. Thank you for dining with us and for your kind words about our food and staff. We are thrilled to hear that you would choose to stay with us again if you return to Edinburgh in the future. We look forward to welcoming you back. Kind regards.

Brilliant location

Customer review rating 4.0/5

Maria Families - Confirmed reviews ALL

Fab central location just off tram stop, super friendly and helpful staff, rooms clean and comfortable, really nice breakfast. A little noisy at night.

Dear Orla S., Thank you for sharing your feedback with us. We're pleased to hear that you thoroughly enjoyed the breathtaking location. Situated on Princes Street, we are truly fortunate to offer unparalleled views of Edinburgh Castle and Princes Street Gardens. Our central location not only provides convenient access to these landmarks but also facilitates exploration of the city, with the airport bus trams just around the corner and the train station a mere five minutes away. I will happily pass on your comments to Craig and our F&B team plus housekeeping teams regarding how friendly they were and how comfy the rooms were. Apologies about issues you encountered regarding toiletries; I will certainly pass on your comment to our housekeeping team to prevent any further occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Vicki Guest services team

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Other web-users rate our hotel

  • 2,223 reviews 9.6/10 Location
  • 2,984 reviews 5.1/10 Room
  • 1,880 reviews 8.7/10 Service
  • 194 reviews 2.6/10 WiFi
  • 1,248 reviews 3.9/10 Comfort
  • 1,082 reviews 8.6/10 Breakfast
  • 1,026 reviews 2.7/10 Vibe
  • 817 reviews 4.7/10 Cleanliness

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