Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating 4.0/5 9,063 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Edinburgh City Princes Street Hotel
See on a map
+ 9 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG
edinburgh
united kingdom

Tel: +4401313421013

Check-in from 14h00

Check out up to 12h00

  • EDINBURGH :  EDINBURGH

  • By plane

    EDINBURGH At 12.87km / 8 miles

  • By train

    EDINBURGH WAVERLEY At 0.32km / 0.2 miles

GPS :55.952573, -3.194425

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and many have views of Edinburgh Castle and Princes Street Gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrad e to a spacious seventh-floor superior room with your own private balcony looking out towards Edinburgh's fortified hilltop castle.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 3 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 1 double bed and castle view

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Superior room with 1 double bed and castle view

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
Rooms

Our restaurants and bars

SCOTT'S ON PRINCES STREET

Type of cuisine: Bistro

Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SCOTT'S ON PRINCES STREET BAR

Non contractual photo

Scott's on Princes Street bar offers a range of cocktails, wines, beers, spirits and soft drinks with helpful, experienced bar staff and mixologists, who will ensure that you have everything you need. Light meals are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Edinburgh City Princes Street Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

9,063 reviews

tripadvisor

TripAdvisor Rating 3.5/5

3,122 reviews

Well located

Customer review rating 4.0/5

Anonymous Couples - 31/03/2020 Confirmed reviews ALL

The room was nice and clean. The view was great! The central location good for walking and exploring. The staff was polite. Breakfast was delicious. Thanks!

Great location

Customer review rating 4.0/5

Joantine L. Couples - 27/03/2020 Confirmed reviews ALL

We used the voucher we received at Christmas. This gave us a large choice of hotels. I am pleased we picked the Mercure. Pleasant, clean, corona virus made it very quiet, but we had a good stay. Menu card was a bit limited, but meal was good quality. Breakfast excellent.

The Mercure Hotel was very comfortable and in a very good location

Customer review rating 4.0/5

Eleanor Couples - 26/03/2020 Confirmed reviews ALL

We found the reception staff to be most helpful and friendly. The room was very nice with a view over Princes Street. Our evening meal was good and the waitress was more than helpful, friendly and efficient. The only negative was breakfast. We were told breakfast was 7 - 10 a.m. and arrived at 9.30. Had our cereal then our cooked food was brought to the table, then we were told, before we had eaten the hot food that the restaurant was closing so if we wanted toast, coffee etc we had to get it now. In all the years that we have stayed in hotels, we have never been told such a thing. Perhaps Reception should point out that if you want breakfast then really 9 a.m. is the latest that you should arrive, so that a leisurely breakfast can be enjoyed. By the time we had got our toast and coffee, the hot food had cooled considerably and was not enjoyable.

Great location fantastic views

Customer review rating 4.0/5

Margo P. Couples - 25/03/2020 Confirmed reviews ALL

Lovely overnight stay in a room which overlooked the castle. Due to Coronavirus was unable to do as we had hoped. Therefore hope to be back in near future for shopping trip. Would recommend to friends

Excellent staff during hard times

Customer review rating 4.0/5

Jason B. Business - 25/03/2020 Confirmed reviews ALL

Room was immaculate and staff were excellent

Well located

Customer review rating 4.0/5

Peter L. Couples - 25/03/2020 Confirmed reviews ALL

In difficult circumstances staff were very good and always cheerful

Customer review rating 4.0/5

Anonymous Families - 23/03/2020 Confirmed reviews ALL

Experience was fine however we were to receive a bottle of wine with both bookings and did not receive this.

Good Stay

Customer review rating 4.0/5

Mickyg Couples - 23/03/2020 Confirmed reviews ALL

We had a great stay but unfortunately at a time when no-one should really have been travelling, due to the Coronavirus. Would definitely recommend this hotel to others.

Good stay

Customer review rating 4.0/5

Steven Couples - 23/03/2020 Confirmed reviews ALL

Brilliant

Fantastic hotel, with great kocation

Customer review rating 4.0/5

Sharon R. Couples - 23/03/2020 Confirmed reviews ALL

This is the 3rd time we has stayed at this fantastic hotel within the last year. It great location, and great castle views. The staff are extremely friendly and helpful. I have even gifted my so. & daughter-in-law a stay, they too have loved it. I am looking forward to my next stay.

Lovely staff

Customer review rating 4.0/5

Anna Couples - 22/03/2020 Confirmed reviews ALL

Very quiet because of the coronavirus. Staff were very friendly and helpful. Lovely view from our room.

Great stay

Customer review rating 4.0/5

David B. Couples - 22/03/2020 Confirmed reviews ALL

We had a very good stay, the room was very good great view from the window, the food is very good the staff are very good and friendly.

Good location in centre of city - breakfast could be better

Customer review rating 4.0/5

Dawn Couples - 21/03/2020 Confirmed reviews ALL

Great location for sightseeing in Edinburgh. Check in staff friendly and efficient, as were staff at breakfast. Room was good size and comfortable bed but could do with some updating/refurbishment. Breakfast was not great - hot food looked and tasted like it had been sat under heat lamps for a long while. Continental breakfast was ok. Good coffee though! Would stay again when in Edinburgh but just room only

We booked this hotel because of the location

Customer review rating 4.0/5

Graham Couples - 21/03/2020 Confirmed reviews ALL

Good base to work from, stayed in room455 we did ask for a room facing princess street but the noise was worse than we thought it would be

Well located

Customer review rating 4.0/5

Anonymous Families - 20/03/2020 Confirmed reviews ALL

Had a great visit, staff were really friendly

Perfect for a short stay

Customer review rating 4.0/5

Bev Couples - 18/03/2020 Confirmed reviews ALL

Well located 3 star hotel within walking distance of local sights, shopping, bars & restaurants. Room was spacious and whilst bathroom could do with updating the room was clean . staff were very welcomng and friendly. The breakfast was varied and goid quality. There was some noise from Princes Street in the early hours and we were a little disappointed as had asked for a quiet room. We booked using a Virgin Money Experiences voucher and the weekend availibilty to use this was very limited to out of season dates i.e no availibility from May to Sept. Overall an enjoyable stay and would return booking directly nextvtime.

Well Located, Good Stay!

Customer review rating 4.0/5

Colin Business - 18/03/2020 Confirmed reviews ALL

My stay at the hotel was brief, satisfactory and good value for money. Was in a good bustling location, though not noticeable from my room. It is an ideal location for the centre of Edinburgh. Clean and tidy room, but reaching the point of needing to be modernised. Would I stay here again? Yes. Would I recommend to a friend? Yes.

Extremely disappointed

Customer review rating 4.0/5

Stuart Families - 16/03/2020 Confirmed reviews ALL

When booking the hotel via phone, I was booked into the wrong location; I noticed once I received the booking confirmation that not only was I booked into a location nearly 20 miles away from the one I had requested, my details were wrong as well. When I called to rectify this I was advised it would not be possible to change the location and I’d have to pay regardless of whether I stayed or not. On arriving to the “hotel” (at midnight), I discovered there was no parking facilities. I was advised by the employee of the hotel that there was Parker a quarter of a mile away, although I’d have to move the car before 7am otherwise it’d be towed as this was a permitted zone. I was also told that just over a mile away was a multi-storey carpark that had a contract that allowed hotel guest to use. This was a major inconvenience due to me having a disabled 10yo, who has difficulty walking and autism - so to be told to walk a mile at midnight was ludicrous, although not much the employee could do. We checked in fine, the staff were great and the beds were unreal! The only downside was the rooms were extremely basic and there was so much dust in the room and on the radiator next to the bed, the child required to use his inhaler throughout the night. On checkout at 09:30 staff were great again, and the breakfast spread was impressive also. Once we had our parking ticket validated by the hotel we were then made to pay a fee of £22 to get the car out of the carpark - was there much point in validating the ticket if I still had to pay to use the car park due to the hotel having no parking facilities.

Very good stay

Customer review rating 4.0/5

Ole S. A. Families - 16/03/2020 Confirmed reviews ALL

The service was in top, very kind personal

Right in the middle of Princess Street. Perfect location.

Customer review rating 4.0/5

William S. Couples - 15/03/2020 Confirmed reviews ALL

Really first-class Hotel, room's very nice with all requirements needed. Meals excellent, nice to relax with great views of Princess Street and Edinburgh Castle. Very relaxing..Staff could not be more helpful, and would take time to speak to the guests.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in edinburgh