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Mercure Edinburgh City Princes Street Hotel 3 stars

Customer review rating 4.0/5 9,702 reviews

ALLSAFE approved hotel

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How it works?
Mercure Edinburgh City Princes Street Hotel
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+ 7 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 200 meters from Edinburgh Waverley Station. Edinburgh Airport, just 6 miles away.

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Scott's on Princes Street restaurant features local Scottish dishes with a modern twist.

  • Outstanding views of Princes street Gardens and the Old Town

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00


Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • Copy/print service available Paying

Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG edinburgh
united kingdom

Tel: +4401313421013

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00


  • By plane

    EDINBURGH At 12.87km / 8 miles

  • By train

    EDINBURGH WAVERLEY At 0.32km / 0.2 miles

GPS :55.952573, -3.194425

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and many have views of Edinburgh Castle and Princes Street Gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrad e to a spacious seventh-floor superior room with your own private balcony looking out towards Edinburgh's fortified hilltop castle.

Our restaurants and bars


Type of cuisine: Bistro

Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -


Scott's on Princes Street bar offers a range of cocktails, wines, beers, spirits and soft drinks with helpful, experienced bar staff and mixologists, who will ensure that you have everything you need. Light meals are also available.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Mercure Edinburgh City Princes Street Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

9,702 reviews


TripAdvisor Rating 3.5/5

3,182 reviews

Well located but disappointed with the cleanliness

Customer review rating 2.5/5

Kay Families - 27/07/2021 Confirmed reviews ALL

I stayed here for 2 nights with my family in two different rooms. One room was clean and had a sticker on the door to day it had been cleaned as per the hotels Covid policy. One room was the complete opposite and unfortunately that room was where my 4yr old was sleeping. The room was dusty, tables etc were dirty and sticky and the bathroom floor looked like it hadn’t been mopped in months. Breakfast was ok but service levels let them down in the second morning although they were less busy and had more staff the second day. Reception were of no help either. Disappointed as the location is fantastic.

Good location

Customer review rating 3.0/5

John Couples - 27/07/2021 Confirmed reviews ALL

The hotel has an excellent location but rooms are small and in need of a refurbishment

Good location

Customer review rating 2.0/5

Terry P. Business - 26/07/2021 Confirmed reviews ALL

Well as a member I was discussed at the rooms me and my friend was given paint and wallpaper coming off the walls furniture falling to bits really really poor Will not be staying there again

Overall experience 9 - ideal location - reasonable price

Customer review rating 4.5/5

Ann M. Couples - 26/07/2021 Confirmed reviews ALL

Staff were all very friendly and helpful - rooms were very clean and a lovely view on to Princes Street


Customer review rating 2.0/5

Anonymous Friends - 26/07/2021 Confirmed reviews ALL

The rooms was sweltering throughout the day and night making it not a very nice place to stay.

Great value

Customer review rating 4.5/5

Gail G. Couples - 26/07/2021 Confirmed reviews ALL

Had a great stay, was amazing value

Very good hotel and services

Customer review rating 5.0/5

Goran H. Couples - 26/07/2021 Confirmed reviews ALL

Very good hotel and services staff really friendly food absolutely delicious

Fantastic location, easy access to all amenities.

Customer review rating 4.5/5

Angela R. Couples - 26/07/2021 Confirmed reviews ALL

Excellent 3 night stay, originally booked through itison deal but upgraded to superior room with balcony with excellent views of the castle. Breakfast was a lovely experience, staff were more than accommodating, breakfast was freshly made to order, excellent quality, the restaurant manager was very pleasant, nothing was a problem. Will definitely come back to stay here.

Good location

Customer review rating 2.5/5

Suzane Couples - 26/07/2021 Confirmed reviews ALL

I didn’t enjoy the breakfast, the black pudding appeared tasteless and the fried egg, the yoke was solid and the white undercooked. I have left a Hugo boss men’s polo shirt and a ladies cerise summer dress in the wardrobe. I have rang a number of times to speak to someone as this should be placed in the lost property and I would like the items back but no one is answering the phone on option 0. I stayed on the 17 and 18 July 21 room 676. A response would be appreciated- thank you

Nice stay in the centre of Edinburgh

Customer review rating 4.5/5

Henry Couples - 25/07/2021 Confirmed reviews ALL

The hotel staff were helpful. The carpet in the room was dirty, ie stains with the remnants of tomato seeds. The bedding was clean and the views were stunning. The COVID-19 restrictions meant that the room didactic get cleaned daily, although you could argue that it was more of a reason to clean daily as one of the ways the disease is spread is on surfaces.

Well located with excellent staff.

Customer review rating 4.5/5

Anonymous Couples - 25/07/2021 Confirmed reviews ALL

Room was just as required. Reception staff were very helpful. Breakfast was excellent and wonderful view from the room.

Great location

Customer review rating 3.5/5

Catherine G. Couples - 24/07/2021 Confirmed reviews ALL

Great location staff very welcoming breakfast was good but room was in need of some attention bit dated but bed and towels clean so iver all we enjoyed our stay

Great virtual from balcony

Customer review rating 3.5/5

Lisa Friends - 23/07/2021 Confirmed reviews ALL

Nice room and bathroom and amazing to die for views from balcony. Hotel rooms seriously need air con urgently in this day and age. Room service to be served on proper plates with proper cutlery not cardboard and plastic (this has no relevance to covid and no one wants to pay this room service prices and not get proper crockery

Great ovation

Customer review rating 5.0/5

Mary S. Couples - 23/07/2021 Confirmed reviews ALL


Great location

Customer review rating 5.0/5

Sa… Couples - 23/07/2021 Confirmed reviews ALL

Enjoyed are stay all staff were lovely friendly and helpful

Great stay

Customer review rating 5.0/5

Allan B. Couples - 23/07/2021 Confirmed reviews ALL

Had a great couple of days stay hotel excellent all staff very friendly and polite and helpful

Good couple of days

Customer review rating 4.0/5

Pakkafran Couples - 22/07/2021 Confirmed reviews ALL

We enjoyed our stay although due to the weather being very sunny the room was very hot a fan was provided which did help a bit and the dining room had air conditioning which was great

Excellent location across from Scott's monument

Customer review rating 4.5/5

Derek K. Couples - 22/07/2021 Confirmed reviews ALL

Had a lovely time

Well located good stay No Air Conditioning

Customer review rating 3.5/5

Kate Couples - 22/07/2021 Confirmed reviews ALL

Hotel & staff etc was great. No Airconditioning was not great. If we did not have a balcony would not have been able to stay in the hotel as it was just to uncomfortable with no AC

Excellent service and polite staff

TripAdvisor rating 4.0/5

vasileiosg85 21/07/2021 TripAdvisor review

The staff were very polite and hospitable, knew their job and were always happy to help. The hotel is old but clean and the rooms are relatively clean. I very much liked the location and enjoyed overall my stay at the Mercure hotel in Edinburgh

Our most recent 20 reviews

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