Mercure Edinburgh City Princes Street Hotel 3 stars

Dear Jeremy S., Thank you for taking the time to provide feedback about your recent stay at our hotel. We appreciate your comments and are delighted to hear that you enjoyed the fantastic view of Edinburgh Old Town, including the castle, from your room. We apologize for any inconvenience you experienced due to our ongoing renovation and the temporary reception setup in the bar/dining area. We are actively working to upgrade our facilities to provide an even better experience for our guests in the future. Regarding breakfast, we appreciate your feedback and will take it into consideration as we continually strive to improve our offerings. Your comments are valuable to us, and we will use them to enhance the breakfast experience for our guests. We hope that you will consider staying with us again in the future when the renovations are complete, and we can provide you with an even more enjoyable stay. Thank you for choosing our establishment, and we look forward to serving you again. Kind regards Anna Staniak Guest Services Manager Mercure Edinburgh City Princes Street Hotel

Dear John M., Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments and apologize for any inconveniences you experienced due to our ongoing renovations. We're pleased to hear that you found our hotel's location to be great. It's wonderful to know that our central location added to your overall experience. We appreciate your understanding as we work to upgrade our facilities to provide a better experience for our guests. We hope that you will consider staying with us again in the future when the renovations are complete, and we can provide you with an even more enjoyable stay. Thank you for choosing our establishment, and we look forward to serving you again in the future. Kind regards Anna Staniak Guest Services Manager Mercure Edinburgh City Princes Street Hotel

Dear Marianne M., Thank you for sharing your positive feedback about your recent stay at our establishment. We greatly appreciate your kind comments. We're delighted to hear that you found your room nice, enjoyed the good food, and encountered friendly staff. Providing comfortable accommodations, delicious meals, and excellent service is what we strive for, and your positive review is very much appreciated. If you have any specific comments or suggestions on how we can make your next visit even more enjoyable, please feel free to share. We value your input and look forward to serving you again in the future. Thank you for choosing our establishment, and we can't wait to welcome you back for another stay. Kind regards Anna Staniak Guest Services Manager Mercure Edinburgh City Princes Street Hotel

Dear Allison M., Thank you for taking the time to leave your feedback about your recent one-night stay at our establishment. We greatly appreciate your kind comments. We're delighted to hear that you found your room nice and clean and enjoyed the great view from the windows. Additionally, we're pleased that you had a great breakfast experience. Providing a comfortable and pleasant stay, along with delicious meals, is what we strive for, and your positive review is very much appreciated. If you have any specific feedback or suggestions on how we can make your next visit even more enjoyable, please feel free to share. We value your input and look forward to serving you again in the future. Thank you for choosing our establishment, and we can't wait to welcome you back for another stay. Kind regards Anna Staniak Guest Services Manager