Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,537 reviews

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Mercure Glasgow City Hotel - Image 1
Mercure Glasgow City Hotel - Image 2
Mercure Glasgow City Hotel - Image 3
Mercure Glasgow City Hotel - Image 4
201 Ingram Street, G1 1DQ GLASGOW, United Kingdom

Description

Hotel extras

  • On-site car parking (subject to availability)

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,537 reviews

Customer review rating 2.5/5

John A. Couples - Confirmed reviews ALL

The stay was great . Booking the best price was not easy . Thought I’d get the best price via my Accor membership site . But no , used a third on internet to save us money . Very disappointing.

Dear Mr A., Thank you for taking the time to share your feedback. We’re so pleased to hear you had a great stay and enjoyed the warm welcome, comfortable room, and fabulous breakfast. It’s also lovely to know our team made a positive impression with their friendly and professional service. We really appreciate your comments regarding the booking experience. We understand how frustrating it can be to find different rates across platforms, especially as a valued Accor member. Your feedback is important, and we’ll be sure to share it with the relevant team as we continually review our pricing and booking channels. Thank you again for your kind words and for highlighting this concern. We hope to have the opportunity to welcome you back again soon. Best Regards, Matthew McNaught Mercure Reception Team

Customer review rating 3.0/5

Jackie E. Couples - Confirmed reviews ALL

room was ok. no outlook but only stayed one night. hairdryer nozzle didn’t fit but still able to use it. Your bath is extremely high. used shower and mat but unfortunately stepping out as the bath is high and no grab rail i fell on the floor and banged my hip and side off the wc which has caused me severe pain. A notice of caution entering and leaving and grab rail would have prevented me slipping!

Dear Jackie E., We are very glad that you choose to stay with us. We are regretful that you were injured during your stay, however bath maths are provided in order to minimise this risk. We hope your enjoyment during the stay was not impaired too much by this event. Feedback is always welcome and we will take yours into deep consideration in hopes to avoid situations like this occurring in the future. Kind regards, Abby - reception

Customer review rating 5.0/5

John &. D. B. Friends - Confirmed reviews ALL

Nice clean hotel great location very good breakfast great service

Dear John &. D. B., Thank you for taking the time and trouble to complete a survey following your recent stay at The Mercure. We greatly value and appreciate your positive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to The Mercure in the near future. Yours sincerely, Abby Mercure Glasgow Team

Customer review rating 5.0/5

Stacy R. Couples - Confirmed reviews ALL

Perfect for an evening in the city centre, very central and close to shopping areas, restaurants and public transport.

Dear Stacy R., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abby Mercure Glasgow Team

Customer review rating 5.0/5

Gordon M. Couples - Confirmed reviews ALL

Staff always friendly and most helpful

Dear Gordon M., Thank you so much for your lovely feedback. We’re delighted to hear that our central location works so well for you and that our team continues to make such a friendly and helpful impression. It’s wonderful to know you’ve stayed with us many times and consistently found the rooms clean and tidy. We truly appreciate your loyalty and your kind words, and we look forward to welcoming you back to the Mercure Glasgow City Hotel again soon. Sincerely, Rohan Jain Mercure Glasgow Team

Other web-users rate our hotel

  • 1,757 reviews 9.5/10 Location
  • 2,167 reviews 5.6/10 Room
  • 2,265 reviews 9.5/10 Service
  • 29 reviews 6.6/10 WiFi
  • 1,193 reviews 4/10 Comfort
  • 909 reviews 8.9/10 Breakfast
  • 830 reviews 6.9/10 Cleanliness
  • 419 reviews 4.4/10 Vibe

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