Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,492 reviews

Mercure Glasgow City Hotel - Image 1
Mercure Glasgow City Hotel - Image 2
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Description

Hotel extras

  • On-site car parking (subject to availability)

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,492 reviews

TripAdvisor Rating  3.4/5  1,572 reviews

Customer review rating 4.0/5

David C. Couples - Confirmed reviews ALL

Nice hotel in a great location, near all the restaurants and bars you could ever want. Friendly, helpful staff. The hotel is looking a bit jaded though, in need of refurbishment. The first room we were given smelled strongly of cigarette smoke and had a dirty toilet but the receptionist quickly changed it for us so all good.

Dear David C., Thank you very much for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our central location and found our team friendly and helpful — your kind comments are truly appreciated. We’re sorry to learn about the condition of the initial room you were allocated and sincerely apologise for the inconvenience caused. We’re pleased that our reception team was able to act quickly and resolve the issue by moving you to a different room. Your comments regarding the hotel’s condition are valued and will be shared with management as we continue to review and improve our facilities. Thank you again for your understanding and for choosing Mercure Glasgow City Hotel. We hope to have the pleasure of welcoming you back in the future for an even better experience. Sincerely, Rohan Jain Duty Manager Mercure Glasgow Team

Customer review rating 4.0/5

Emiliyan S. Business - Confirmed reviews ALL

It's nice to see hagis for breakfast.

Dear Mr S., Thanks so much for your kind review! 😊 We’re really glad you felt it was good value for money—and we love that you enjoyed having haggis for breakfast. It’s always great to see guests appreciate a classic touch. Hope to welcome you back again soon! Best Regards, Matthew McNaught Mercure Reception Team

Customer review rating 1.5/5

Turner P. Business - Confirmed reviews ALL

The room was not in a good state of repair and dirty in places.

Dear Turner P., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rohan Jain Duty Manager Mercure Glasgow Team

Customer review rating 4.5/5

David M. Business - Confirmed reviews ALL

Excellent breakfast selection , no issues during the stay

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McNaught Mercure Glasgow Team

Customer review rating 4.5/5

Clive N. Solo - Confirmed reviews ALL

My second break at the Mercure where I was comfortable, slept well and enjoyed the peace and quiet. Service was very good in all ways. Thank you

Dear Clive N., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthew McNaught Mercure Glasgow Team

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Other web-users rate our hotel

  • 1,687 reviews 9.5/10 Location
  • 2,078 reviews 5.5/10 Room
  • 2,184 reviews 9.5/10 Service
  • 30 reviews 6.8/10 WiFi
  • 1,162 reviews 3.8/10 Comfort
  • 858 reviews 8.7/10 Breakfast
  • 792 reviews 6.8/10 Cleanliness
  • 403 reviews 8.2/10 Food

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