Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,635 reviews

Mercure Glasgow City Hotel - Image 1
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Description

Hotel extras

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,635 reviews

TripAdvisor Rating  3.4/5  1,520 reviews

Customer review rating 5.0/5

Brian R. Couples - Confirmed reviews ALL

Time off together ❤️

Dear Brian R., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Mercure Glasgow Team

Customer review rating 5.0/5

Olawale Business - Confirmed reviews ALL

Honestly, the customer service was excellent. The training room, breakfast bar, and overall facilities were impressive. I would like to especially thank Joy, Cheeky, Kirsty, and all the staff whose names I may have missed. I was truly impressed by the thoughtfulness that went into designing the lunch menu. Thank you on behalf of Arise Nursing.

Dear Olawale, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anup Singh Mercure Glasgow Team

Customer review rating 5.0/5

Joseph T. Solo - Confirmed reviews ALL

I stayed at this hotel in 2017 and returned after eight years. Great location and great breakfasts. I think the lobby bar should carry Scottish beers though. :-)

Dear Joseph, Thank you for coming back to stay with us after all these years—it’s wonderful to hear you enjoyed the location and our breakfasts once again! We appreciate your suggestion about offering Scottish beers at the lobby bar—great idea! However, as we are a chin hotel we are limited to what we can sell, we do however, sell Brewdog which is brewed in the west end of Glasgow. Kind Regards Erica

Customer review rating 4.0/5

David B. Business - Confirmed reviews ALL

I use the hotel regularly for my trips to Glasgow

Dear David B., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anup Singh Mercure Glasgow Team

Customer review rating 3.5/5

John B. Friends - Confirmed reviews ALL

Hotel location is superb, just off George Square and near two main railway stations. It is a block off the square to ensure quiet. The room was relatively small and a little tired. No air conditioning just the window to cool down meant it was a little hot and facilities could do with a renewal. Overall though I slept well and everything worked. Staff are extremely friendly and we were always greeted with a smile and willingness to help Breakfast is a standard buffet but well cooked and a good start to the day.

Dear John B., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your honest comments regarding the room size and temperature. While we're glad you had a restful night and found everything in working order, we understand that some aspects of the room could be improved. Please know that your observations are valuable and will be taken into account as we plan future refurbishments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anup Singh Mercure Glasgow Team

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Other web-users rate our hotel

  • 1,468 reviews 9.6/10 Location
  • 1,937 reviews 5.3/10 Room
  • 1,877 reviews 9.5/10 Service
  • 59 reviews 4.7/10 WiFi
  • 1,100 reviews 3.9/10 Comfort
  • 770 reviews 8.7/10 Breakfast
  • 711 reviews 6.3/10 Cleanliness
  • 358 reviews 7.7/10 Food

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