Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,675 reviews

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Mercure Glasgow City Hotel - Image 1
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Mercure Glasgow City Hotel - Image 4
201 Ingram Street, G1 1DQ GLASGOW, United Kingdom

Description

Hotel extras

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,675 reviews

TripAdvisor Rating  3.4/5  1,519 reviews

100% perfect stay

Customer review rating 5.0/5

Mr M. Solo - Confirmed reviews ALL

Excellent staff very helpful. Very clean perfect location and food was excellent. Bed very comfy and nice room.

Dear Michael M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Mercure Glasgow Team

Stayed here a few times.

Customer review rating 3.5/5

Derek S. Couples - Confirmed reviews ALL

As stated above have stayed here a few times and always enjoyed it. One disappointment this time was the evening meal. The quality of the food not good at all compared to what we have had in the past. Myself and my wife were truly disappointed with this as it has always been good in the past. We would not have an evening meal here again. Cannot understand why it was like this as the breakfast was fine. Just like to add that the girls on reception were really nice as always. Derek & Pat S.

Dear Derek, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Erica Coventry Mercure Glasgow Team

Great location. Comfortable bed.

Customer review rating 4.0/5

Nick Business - Confirmed reviews ALL

No frills hotel with great beds and showers. Pretty decent breakfast. Decor is a bit worn and tired. Very friendly staff.

Dear Nick, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anup Singh Mercure Glasgow Team

Excellent location. Only a 5 minute walk from the station.

Customer review rating 5.0/5

G. Friends - Confirmed reviews ALL

Friendly and helpful staff. Comfortable and clean rooms.

Dear Guest, Thank you for the great review of our hotel! It is great to hear that the staff were all helpful and friendly during your stay. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lynseyann Bain Mercure Glasgow Team

Good location

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Stayed here a few times, mainly as the location suits us. The hotel is a bit tired- cracked sinks, baths. Our room this time was extremely small with barely enough room for the average size person to pass between the bottom of the bed and the desk. The desk also having a handle that stuck out from the drawer, not the best when it’s such a narrow space!

Dear Nicola, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you let us know when you are staying in the future we will ensure that you have a larger room. We hope to see you again soon! Sincerely, Lynseyann Bain Mercure Glasgow Team

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Other web-users rate our hotel

  • 1,460 reviews 9.6/10 Location
  • 1,954 reviews 5.5/10 Room
  • 1,888 reviews 9.5/10 Service
  • 64 reviews 5/10 WiFi
  • 1,115 reviews 4/10 Comfort
  • 780 reviews 8.7/10 Breakfast
  • 723 reviews 6.2/10 Cleanliness
  • 331 reviews 4.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.