Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,537 reviews

Mercure Glasgow City Hotel - Image 1
Mercure Glasgow City Hotel - Image 2
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Mercure Glasgow City Hotel - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Ingram Street Café Brasserie

Non contractual photo

Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,537 reviews

TripAdvisor Rating  3.5/5  1,460 reviews

Love this hotel 🏨

TripAdvisor rating 5.0/5

Murdo M TripAdvisor review

Was very happy at my stay in the Mercury hotel the room was spotless we had an extra large double bed bed was so comfortable it was freezing out side but the room was lovely and warm.We had dinner and it was beautiful and at a good price.The breakfast was excellent and the staff were so friendly I would give it 10 out of 10 👍😍

Dear Murdo M., Thank you for taking the time to review your recent stay at Mercure Glasgow City Hotel. It is delightful to hear that you had such a wonderful experience with us and that we met your expectations in terms of cleanliness, comfort and warmth. We also appreciate the compliments towards our dinner and breakfast options, as well as the friendly service from our staff. At Mercure Glasgow City Hotel we strive to create an enjoyable experience for all of our guests and it is a pleasure to know that this was accomplished during your stay. We look forward to welcoming you again soon! Erica Coventry Front Office Manager Mercure Glasgow City Hotel

Well located

Customer review rating 4.5/5

Beverley Friends - Confirmed reviews ALL

Great hotel, lovely & cosy. Welcoming & friendly staff, fabulous breakfast. Would have been a 10, but evening meal let you down a bit. Meal choices & quality could have been better.

Dear Beverley A., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In terms of using your points, you can use these against your next visit by letting our reservation team you wish to do so. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Well located

Customer review rating 4.0/5

Ashley Couples - Confirmed reviews ALL

Reception staff was great, really friendly, room was clean, spacious but did expect a bit more for prestige or priority room can't remeber what it was called. Can do with a upgrade to be abit more modern.

Dear Ashley A., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also in the planning stages of a refurbishment for our bedrooms - which I'm sure you will be pleased to hear. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Matthews General Manager The Mercure Glasgow City Hotel

Very friendly and professional staff

Customer review rating 4.5/5

Sj Business - Confirmed reviews ALL

An excellent location, good value for money, and very friendly and professional staff on reception even though I arrived late at night.

Dear Sally J., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm sorry that you found your room too warm, unfortunately we do not offer air conditioning but we do offer fans on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location in Glasgow

Customer review rating 4.0/5

David B. Couples - Confirmed reviews ALL

Dated rooms made better by attentive staff.

Dear David B. - Many thank for taking the time to review your stay with us and for your valuable feedback. We are currently in the planning stages for a refurbishment of our rooms, which I'm sure you will be pleased to hear. We hope to welcome you both back again soon on your next visit to Glasgow. Kind Regards - Karen Matthews, General Manager

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Other web-users rate our hotel

  • 1,011 reviews 9.6/10 Location
  • 1,522 reviews 5.2/10 Room
  • 1,342 reviews 9.2/10 Service
  • 77 reviews 1.9/10 WiFi
  • 854 reviews 3.7/10 Comfort
  • 609 reviews 8.3/10 Breakfast
  • 566 reviews 6.4/10 Cleanliness
  • 234 reviews 5.8/10 Value

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