Mercure Glasgow City Hotel

Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 564 reviews

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Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

ALLSAFE approved hotel

Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

  • BUCHANAN:  BUCHANAN BUS STA

  • By plane

    GLASGOW At 16.25km / 10.1 miles

  • By train

    GLASGOW CENTRAL At 0.8km / 0.5 miles

GPS:55.860086, -4.249992

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Ingram Street Café Brasserie Non contractual photo

Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with views of Ingram Street and a four-poste r bed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  564 reviews

TripAdvisor Rating  3.5/5  1,384 reviews

Lovely hotel

TripAdvisor rating 4.0/5

markeZ7773TP Business - TripAdvisor review

I came here on a business trip and the staff welcomed me very nicely. Friendly advice and service. Nick and Ellie could not have been more accomodating. Food very nice and service was brilliant. Great team.

Dear Mark, Thanks for your feedback for your recent stay at the Mercure Glasgow City Hotel. We are absolutely delighted that you enjoyed your stay with us!! It's very nice to receive such a excellent feedback and definitely keeps us going. I surely pass your kind comments to all the staff members for the excellent service you received especially Nick and Ellie Kind Regards Erica Coventry Front Office Manager

Need to sort the early check in

Customer review rating 3.5/5

Steven Couples - Confirmed reviews ALL

Paid the extra £20 for the guaranteed early check in. Got to the hotel to be told it's not guaranteed and they were full. To be fair the staff and management were nice enough about it and I was in my room for 11am.

Dear Steven m., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager The Mercure Glasgow City Hotel

Good location

Customer review rating 5.0/5

Pam Couples - Confirmed reviews ALL

On arrival Gary at reception was courteous and helpful very affable

Dear Pamela K., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager The Mercure Glasgow City Hotel

Excellent staff

Customer review rating 4.0/5

David S. Solo - Confirmed reviews ALL

Prestige Hotel room spoiled by noise from machinery outside. Downgraded to ordinary room. Suite upgrade not possible. Very limited lunch menu. Supply difficulties. Apart from that terrific highly motivated staff. Special thanks to reception staff and managers not forgetting extremely helpful Technician Lica

Dear David S., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It was lovely to meet you and I hope you got home okay and enjoyed your Haggis! My apologies that we fell short in our bedrooms however I'm delighted you found the staff to be highly motivated and you were well looked after, I will certainly pass this on to the team, Sincerely, Erica Coventry Front Office Manager

Birthday visit

TripAdvisor rating 5.0/5

W8662ASdonnac Couples - TripAdvisor review

Stayed here for my boyfriends birthday on Saturday. Lovely staff and big rooms full of everything you need. Location is amazing, right in the city centre and surprisingly not noisy at all. Had a great night sleep and breakfast was great with a very wide variety. Will defo be back. Can’t fault anything!!!

Dear Donna, Thankyou for your 5 star review and your positive comments regarding all aspects of the Mercure Glasgow City Hotel. It is a pleasure to read how had a great stay and that you found the staff to be lovely and enjoyed our breakfast and rooms. I will be sure to pass your comments on to the team. We can't wait to welcome you back, Kind Regards Erica Coventry Front Office Manager

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Other web-users rate our hotel

  • 430 reviews 9.3/10 Location
  • 625 reviews 4.8/10 Room
  • 527 reviews 8.7/10 Service
  • 14 reviews 3.4/10 WiFi
  • 355 reviews 3.8/10 Comfort
  • 255 reviews 5.8/10 Cleanliness
  • 232 reviews 7.4/10 Breakfast
  • 106 reviews 3.3/10 Vibe

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