Mercure Glasgow City Hotel 3 stars
Customer review rating (ALL Rating) 4.0/5 464 reviews
An ALLSAFE Clifton Environmental certified hotel
Within walking distance of the Glasgow Royal Concert Hall
The Ingram Street café bar offers a variety of light meals & snacks
Six fully-equipped function rooms which can host 220 people
Central location, nearby Queen Street train station
ALLSAFE approved hotel
201 Ingram Street
G1 1DQ GLASGOW
BUCHANAN: BUCHANAN BUS STA
GLASGOW At 16.25km / 10.1 miles
GLASGOW CENTRAL At 0.8km / 0.5 miles
Check-in from - Check out up to
Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.
All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with views of Ingram Street and a four-poste r bed.
Our guest reviews
100% genuine reviews from our guestsFind out more
Not a pleasant stay
TripAdvisor rating 2.0/5
julesmm TripAdvisor review
Waited sometime to check in said I would sit and wait was offered a drink I am still waiting for it the room was dominated by a large bed not a lot of room no tv control a half pill that was not mine was on the floor overall a very sad stay bed was comfy
Thankyou for taking the time to review your stay with us. At Mercure we aim to provide a great service and product for our guests and we are sorry that your stay was not to your expectations. We are currently working through recruitment within or housekeeping department and we are sorry that this has had an impact on your stay.
Customer review rating 3.0/5
Business T. Business - Confirmed reviews ALL
It was a one night stay on business. The hotel was ideal for my appointment. My room was small, dated but clean (which I was anticipating having read the other reviews). I did have breakfast, which was OK - as anticipated. Staff were great.
Dear Angela Joy L., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 5.0/5
Ruth N. Couples - Confirmed reviews ALL
From our first walk in until we left Neil and the team could not have done more to make us feel at home and he helped us navigate what to do - could not recommend Neil and the team any higher!
Dear Ruth N., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Great location and breakfast
Customer review rating 4.0/5
Julie Couples - Confirmed reviews ALL
Very pleasant stay. Room small but clean, comfortable bed. Friendly and helpful staff in all departments. Delicious breakfast, lots of choice. Great central location.
Dear Julie K., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Great stay in Glasgow
TripAdvisor rating 5.0/5
elainedalgleish7 TripAdvisor review
Nice hotel in a great location near to George square. Hotel was very clean, staff were friendly and helpful. Disabled parking on the opposite side of the street which was great. We had been sent to this hotel after being moved from another hotel that was overbooked but was not disappointed
I am pleased to read your review and of course delighted that overall you enjoyed your stay with us whilst exploring our beautiful city. Our hotel is in an ideal location for all visitors to Glasgow. We are glad that you enjoyed your visit with us and we hope to see you again for another great stay.
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