Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,564 reviews

Mercure Glasgow City Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Access and transport

Hotel services

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On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Ingram Street Café Brasserie

Non contractual photo

Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,564 reviews

TripAdvisor Rating  3.5/5  1,470 reviews

The staff are incredible!

TripAdvisor rating 4.0/5

JessieEllie2019 TripAdvisor review

The room was compact but comfortable and had all the required amenities. The bed was massive and lovely. The decor, particularly the ensuite was tired but the room was clean. As based in the heart of the city, the road traffic was noisy and early Monday morning I was woken by the local pubs emptying their glass bottle bins. Obviously this is not the fault of the hotel, but be aware of the location before booking. On my first night I found the room cold (end of March stay). This may have been a reflection of how tired I was though. On the second night I found the radiator was off so I turned it on and the room was a lot more comfortable. The food was lovely, though I would have liked more ‘healthier’ vegetarian options. I had a meal allowance so I had to eat in their restaurant for 2 nights. I ended up having the vegan curry the first night and the specials vegetarian 3 course meal the second night. The specials included homemade samosas to start, a paneer curry with homemade onion bhaji’s and rice pudding for dessert. Very tasty and delicious but I wouldn’t call it healthy. I would recommend though. The selection for breakfast was good and looked lovely, however I’m not a breakfasts eater so I can’t comment on the taste and quality. However, it was the staff that made my stay incredible. The lady in reception (Lynseyann) was so lovely, friendly and helpful. Upon request of a shower cap, she had one delivered to my room. She booked a taxi for me to collect me on the day of departure. The other staff were also lovely but Lynseyann really stood out. Overall this hotel was great for my 2 night business trip. The hotel was an 11 minute walk from the office I was visiting so perfectly located. The taxis from the airport to the hotel cost about £35 each way. I would highly recommend this hotel for either a business trip or a short city break.

Good stay

Customer review rating 5.0/5

Grazvydas S. Solo - Confirmed reviews ALL

Very clean,warm rooms brilliant costumer service,nice breakfast

Dear GRAZVYDAS S., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Great location and nice staff

Customer review rating 4.5/5

Alexander Couples - Confirmed reviews ALL

Was nice and quiet during my stay, staff were great and breakfast tasted great. Will be back

Dear Alexander L., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Well located.friendly staff.excellent

Customer review rating 5.0/5

Patrick W. Solo - Confirmed reviews ALL

2 night stay.very enjoyable.comfortable rooms.always check here first for availability when looking to stay in Glasgow.

Dear patrick w., Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such an enjoyable stay at our location in Glasgow. Providing a comfortable and welcoming environment for our guests is always our top priority, and it's fantastic to know that you found both the rooms and our staff to your satisfaction. We'll be sure to pass along your kind words to Emma and the rest of our team. They'll be delighted to hear that their efforts made your stay even more memorable. We truly appreciate your loyalty and making us your first choice when visiting Glasgow. We look forward to welcoming you back on your next trip! If there's anything else we can assist you with in the meantime, please don't hesitate to reach out. Sincerely, Callum Luce Guest Service Manager Mercure Glasgow

Superb location and very clean

Customer review rating 5.0/5

Julie J. Friends - Confirmed reviews ALL

Staff very friendly and very obliging

Dear Julie j., Thank you very much for your glowing review! We're thrilled to hear that you found our location superb and our facilities very clean. Providing a comfortable and hygienic environment is paramount to us, and we're delighted that you appreciated our efforts. Additionally, we're thrilled that you found our staff to be friendly and obliging. We strive to ensure that every guest feels welcomed and well taken care of during their stay with us. Your 5-star rating means a great deal to us, and we're grateful for your recognition. Should you find yourself in Glasgow again, we would be honored to host you once more. Sincerely, Callum Luce Guest Service Manager Mercure Glasgow

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Other web-users rate our hotel

  • 1,066 reviews 9.6/10 Location
  • 1,578 reviews 5.3/10 Room
  • 1,403 reviews 9.3/10 Service
  • 79 reviews 3.2/10 WiFi
  • 884 reviews 3.8/10 Comfort
  • 616 reviews 8.3/10 Breakfast
  • 571 reviews 6.3/10 Cleanliness
  • 236 reviews 3.9/10 Vibe

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