Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,582 reviews

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Mercure Glasgow City Hotel - Image 1
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Mercure Glasgow City Hotel - Image 4
201 Ingram Street, G1 1DQ GLASGOW, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,582 reviews

TripAdvisor Rating  3.5/5  1,471 reviews

nice stay

Customer review rating 4.5/5

Davy Families - Confirmed reviews ALL

hotel was fine, just a one night stay but everything was fine.

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Good location

Customer review rating 5.0/5

Heather B. Couples - Confirmed reviews ALL

Great location lovely staff lovely hotel

Dear Heather b., We're delighted to hear that you enjoyed our hotel's location and that our staff made your stay even more enjoyable! Providing excellent service and ensuring our guests have a pleasant experience is our top priority. Thank you for your kind words, and we hope to welcome you back again soon! Sincerely, Callum Luce Guest Service Manager Mercure Glasgow

City break

TripAdvisor rating 5.0/5

north1182 Families - TripAdvisor review

Good welcome at reception and from then on nothing was a problem. Room not too big but clean and all we needed for a break.Great location close to shops and restaurants and food we had was good. All staff from front desk,restaurant and cleaning were helpful and friendly. Look forward to return visit.

Dear North1182, Thankyou for taking the time to leave your review and I am delighted you enjoyed your stay with us. It's great to hear that you found all the staff friendly and helpful and that the location was suited to your needs. We look forward to welcoming you back again soon. Kind Regards Erica Coventry Front Office Manager

Noisy location

Customer review rating 3.0/5

Louise Business - Confirmed reviews ALL

There is a lot of noise at night and early in the morning from the pubs/clubs around the back. Breakfast isn't great if you have multiple allergies. The decor is tired and gaining access to the hotel once the front doors are locked is difficult as the doorbell doesn't work.

Dear Louise N., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Coventry Front Office Manager

Good weekend away

Customer review rating 4.5/5

Derek S. Friends - Confirmed reviews ALL

Another fine weekend stay at a Mercure hotel, third time this year. Inverness, Liverpool, now Glasgow. Hopefully keep getting good deals for great weekends. Thank You

Dear Derek S., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

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Other web-users rate our hotel

  • 1,080 reviews 9.6/10 Location
  • 1,596 reviews 5.3/10 Room
  • 1,423 reviews 9.4/10 Service
  • 79 reviews 3.2/10 WiFi
  • 895 reviews 3.9/10 Comfort
  • 621 reviews 8.3/10 Breakfast
  • 571 reviews 6.2/10 Cleanliness
  • 237 reviews 4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.