Mercure Glasgow City Hotel 3 stars

TripAdvisor rating 3.5/5 1,322 reviews

Mercure Glasgow City Hotel
See on a map
+ 11 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Central location, nearby Queen Street train station

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Accessibility for people with reduced mobility

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ
glasgow
united kingdom

Tel: +441414411022

Check-in from 14h00

Check out up to 12h00

  • BUCHANAN :  BUCHANAN BUS STA

  • By plane

    GLASGOW At 16.25km / 10.1 miles

  • By train

    GLASGOW CENTRAL At 0.8km / 0.5 miles

GPS :55.860086, -4.249992

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with views of Ingram Street and a four-poste r bed.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: From 6 / 65 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 2 single beds

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 10 / 108 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Superior suite with 1 double bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic accessible room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron
Rooms

Our restaurants and bars

Ingram Street Café Brasserie

Type of cuisine: Cafe

Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Menu (PDF)

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAGIO CAFE BAR

Non contractual photo

Bagio café bar offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 220

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Glasgow City Hotel

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 3.5/5

1,322 reviews

Fantastic family wedding and stay

TripAdvisor rating 3.5/5

Scotfromengland Family - 03/01/2020 TripAdvisor review

Came up for my niece's wedding which was wonderful the staff were very friendly and helpful. Breakfast was lovely though would have preferred square sausage but apart from this I couldn't fault the hotel.

Hi Scotfromengland, Thanks for your review and great to hear we looked after you really well. Please come back and stay again soon. Kind Regards Dan

Great Location

TripAdvisor rating 3.5/5

Wilsons70 Friends getaway - 22/12/2019 TripAdvisor review

The hotel was very central, and the staff were all friendly and accommidating. The rooms were adequate for our stay. Very clean and bright. We used a Wowcher voucher therefore the offer was excellent.

Hi Wilsons70, Thanks very much for the review and great to hear you found our team accommodating. Please come back and stay again soon. Kind Regards Dan

Average hotel with excellent location

TripAdvisor rating 3.5/5

GI_Abz Couples - 31/10/2019 TripAdvisor review

Fairly decent hotel. Main selling point is its location 5-10 mins walk of main central Glasgow streets. Good for shopping and a bit of sight-seeing. Check-in was fine; breakfast good. Unfortunately didn''t know about the car parking deal and pre-booked car parking elsewhere. Room was a bit tired and over-hot hence the sleep and room rating. Would probably use again.

Hi GI_Abz, Thanks for the review and good to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

Good hotel in the middle of Glasgow.

TripAdvisor rating 3.5/5

HannahTulling Couples - 30/10/2019 TripAdvisor review

We were upgraded to Privilege rooms. The only problem, if you can call it that, is that the bed takes up almost the whole room! The personnel were very friendly and helpful. The lobby is very open and cheery. The parking, difficult to find if you're not familiar with the surroundings, was great to have in the middle of a busy city.

Hi HannahTulling, Thanks for the review and great to hear you enjoyed your stay. Please come back and stay again very soon. Kind Regards Dan

Three Days Of Pleasure

TripAdvisor rating 3.5/5

Hewge1 Solo travel - 09/10/2019 TripAdvisor review

Stayed for three nights here. A very pleasant stay, from Reception on the Thursday until Sunday on my checking out everything was great! Room was comfy, bed was nice and breakfasts were nourishing! Thank you!

Hi Hewge1, Thanks for the review and fantastic to hear you enjoyed your stay. Please come back and stay again soon. Kind Regards Dan

Great location and friendly helpful staff

TripAdvisor rating 3.5/5

PaulButterfield1 Couples - 20/08/2019 TripAdvisor review

Stayed for one night on a rainy day in Glasgow. Great big superior room, really comfy bed. Only downfall...no fridge. Breakfast was excellent, especially the tattie scones and the haggis were particular favourites

Hi PaulButterfield1, Thanks for the review and great to hear you enjoyed your stay with us. I am sorry about the weather, there has been a lot, a lot, a lot of rain in August. Please come back and stay again soon and enjoy some more haggis. Kind Regards Dan

Great location and service

TripAdvisor rating 3.5/5

Cosmopolitan639266 Business - 29/07/2019 TripAdvisor review

The staff were very friendly and made me feel very welcoming. The location was location. The room was a bit too warm for the unusual hot summer weather since no air conditioning in the room. The breakfast was good, but would be better to have table service.

Overnight

TripAdvisor rating 3.5/5

ian b Couples - 26/06/2019 TripAdvisor review

My stay was fine but Hotel needs refurbished the paint carpets An furniture need replaced.other than they little things my stay was fine. bed was very comfortable had a good night sleep.. not much noise from the night club next door

Hi ian b, Thanks for the review and great to hear you found us comfortable. Please come back and stay again soon. Kind Regards Dan

Excellent time in Glasgow

TripAdvisor rating 3.5/5

Dream11391630658 Solo travel - 08/05/2019 TripAdvisor review

Another great night in Glasgow with wonderful staff at the Mercure. Perfect location, staff dealt with all enquires in a first class manor, very polite and helpful. Look forward to going back to this excellent hotel.

Hi Dream11391630658, Thanks for the review and great to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

Tiny and dated

TripAdvisor rating 3.5/5

GRNikolasSF Family - 29/04/2019 TripAdvisor review

The location of this property on google maps was what attracted us to book three rooms for our family of six. The rooms were tiny and dated with poorly working windows, torn curtains and the area for the breakfast was dark and poorly attended - this was something of a horror film.

Hi NikolasL407, As a regular TripAdvisor user I am surprised you did not look us up on TripAdvisor before booking. This would have informed you our rooms are compact, the windows are restricted for safety reasons. I have inspected the rooms and unfortunately cannot find the torn curtain, perhaps our housekeeping team have already changed it though. I think a horror film is probably unfair as a description. Apologies your did not like the hotel. Kind Regards Dan

Perfectly situated, clean and friendly

TripAdvisor rating 3.5/5

Resort11385939116 Couples - 22/04/2019 TripAdvisor review

The hotel was perfectly situated in the city centre walking distance to Queen Street Station. The staff were welcoming and helpful. Our room was a bit on the small side but this did not bother us as it was clean, the bed was comfortable and were only spending one night.

Hi Resort11385939116, Thanks for the review and great to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

A trip to Glasgow

TripAdvisor rating 3.5/5

profdev44 Family - 12/03/2019 TripAdvisor review

Perfectly adequate but a bit down at heel. No online check in facility, which is almost unheard of in this day and age. Also, I booked a twin room and get a king sized bed. Rooms and the whole place just a bit shabby and uninspiring. That said, all of the staff were FANTASTIC, so thank you very much for the polite and attentive service

Hi profdev44, Thanks for the review and good to hear you found us adequate. There are still quite a few hotels in Glasgow without online check in and you may not have encountered our fantastic staff if we did. Kind Regards Dan

Last minute overnight in Glasgow

TripAdvisor rating 3.5/5

katieroon Couples - 04/03/2019 TripAdvisor review

Rooms are very small (502) a corner room may be the reason for the size also very tried and dull but clean. Overlooked Ingram Street very noisy from the traffic and not sure what else but there was a constant engine sound. The housekeeping staff in the morning were also very noisy constant chattering. We were also next to the lifts again heard people coming and going. We had breakfast which was pleasant enough. The hotel is in good location in the centre of Glasgow

Hi katieroon, Thanks for your review. Good to hear you enjoyed our location, unfortunately the very central location sometimes means it can be noisy due to external noise. I will speak to our Housekeeping team about the chattering, thank you for bringing it to our attention. Please come and try us again soon. Kind Regards Dan

Good nights stay in City Centre

TripAdvisor rating 3.5/5

rosstravel13 Business - 04/03/2019 TripAdvisor review

Good service, clean room, easy access to meetings in the city. Reception staff were very helpful. Able to relax in the reception. Would certainly recommend for a night or two for business meetings in the city.

Hi Companion664732, Thanks for the review and great to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

Glasgow trip

TripAdvisor rating 3.5/5

Lenny T Business - 05/02/2019 TripAdvisor review

Overall reasonable value hotel. The staff were friendly and polite etc, and the location is excellent.The hotel is now needing money spent on it as getting rather tired in the rooms and in the reception area where some of the seating is sagging and tired. The rooms also need some money spent on them too as getting tired. Oh and for the ACCOR hotels to have shower curtains and not proper glass door just typifies lack of investment. Overall not bad and been in worse and slightly expensive for what is . Other hotel groups offer better facilities for the price

Hi Lenny T, Thanks for the review and great to hear you enjoyed our location and the team were friendly. Kind Regards Dan

Mercure Glasgow no, no, no!!!!!!

TripAdvisor rating 3.5/5

Dlt700 Friends getaway - 17/01/2019 TripAdvisor review

I was given a disgusting room that smelt of urine, had mould in the shower, was noisy, next to the casino. I complained and 24 hours later was upgraded to a half decent room. It is central but old, dirty and in need of a refurbishment. I felt unsafe in the lift and the room.As a platinum member I was horrified. This is not Accor standard.

Hi Dlt700, Thanks for the review and I am sorry to hear you wouldn't recommend us. I am aware on arrival you were unhappy at the size of the room so we provided another room at a reduced cost until we could move you the next day. We also couldn't upgrade you free of charge as there were none of our privilege rooms available. Apologies for the cleanliness issues we will certainly be investigating them with our housekeeping team. I am aware the team here put all the privilege room items into room 415 one of our bigger rooms for your comfort and moved your bags for you. The report mentioned you were also looking for a spa and executive lounge which we have never had here and as a three star hotel are unlikely to. I am unsure as to why you would feel unsafe as we do not have any security issues and all lifts etc are maintained to the required legal and insurance standards. I am sorry we were not the hotel for you. Kind Regards Dan

Great check in

TripAdvisor rating 3.5/5

rwclough152mv Business - 16/12/2018 TripAdvisor review

Check in was made much easier with Chris as his attitude was spot on. A well placed hotel for both business and pleasure, I have stayed here before and there is no doubt I will return. Normally us Accor brand as 1st chiice

Hi rwclough152mv, Thanks for your review and good to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

Ideal Location

TripAdvisor rating 3.5/5

Katerina K Business - 30/11/2018 TripAdvisor review

The hotel is ideal for those who are commuting to Glasgow with train. The twin room was very nice and very accessible for those who are wheelchair users. I would reccomend it without any second thought!

Hi Passport31825621161, Thanks for your great review and doubly great to hear you found us accessible. Please come back and stay again soon. Kind Regards Dan

Perfect City Centre Hotel

TripAdvisor rating 3.5/5

peterross2018 Couples - 10/10/2018 TripAdvisor review

Hotel was in the ideal location, city centre!We also took advantage of one of the parking spaces which made the hotel one of our choices for our trip.Breakfast was just what we needed after a night on the town, would stay again

Hi peterross2018, Great to hear you found the car park useful and that you enjoyed the breakfast. I hope and trust the night out was good too. Please come back and stay again soon. Kind Regards Dan

Good location, no air conditioner, noisy

TripAdvisor rating 3.5/5

Bonneyja Couples - 21/08/2018 TripAdvisor review

Good location quite close to the center city, during of my stay there have a festival and some activity of cycling Marathon so noisy at night due to no air condition at room you must to open the window and car parking quite far from hotel due to the road close. Breakfast so so. a few vegetable such as salad, in my opinion sausage not delicious.

Hi Bonneyja, Thanks for the review and we hope to see you again soon. Kind Regards Dan
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in glasgow