Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 2,014 reviews

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Mercure Brighton Seafront Hotel - Image 1
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149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COASTAL BRIGHTON

Coastal is perfect for those looking to escape the city bustle, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch and dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,014 reviews

Customer review rating 2.5/5

Trudy H. Solo - Confirmed reviews ALL

The decor inside my room was hideous. Dominated by a large modern wardrobe thing (no sides or front) featuring a large ironing board. The tea tray, with instant coffee (really!) was in this cupboard and to attach the kettle to a socket meant moving the table and heavy lamp.

Dear Trudy, Thank you for taking the time to share your feedback following your recent stay. I’m very sorry to hear that your room did not meet your expectations and that the interior design and layout left you disappointed. I fully appreciate how frustrating it must have been to find the décor and furniture configuration impractical — particularly the open wardrobe unit, ironing board placement, and the inconvenience of accessing power points for the kettle. Your comments about the tea and coffee offering and the overall usability of the space are noted and entirely understandable. While our building is historic and some rooms feature modern storage solutions designed to maximise space, it’s clear that in your case this did not translate into a comfortable or enjoyable experience. Your feedback will be shared with both our housekeeping and management teams as we continue reviewing room layouts, amenities, and refurbishment priorities. I’m genuinely sorry that your room fell short, especially given how positively you felt about the hotel’s exterior. Thank you for being honest — comments like yours are invaluable in helping us improve. Should you consider staying with us again in the future, we would very much welcome the opportunity to allocate a different room type that better reflects your preferences and expectations. Warm regards, Ioannis Biternas Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Anne D. Business - Confirmed reviews ALL

Staff attentive and efficient, Food very good, and rooms nice and comforble

Dear Anne, Thank you so much for your wonderful feedback and for awarding us a perfect score of 100/100. We’re absolutely delighted to hear that your stay “ticked all the boxes” during your business visit. It’s fantastic to know that you found our team attentive and efficient, enjoyed the quality of the food, and felt your room was comfortable. Your comments about the smooth, no‑nonsense booking process and seamless arrival are also greatly appreciated. I’m especially pleased to read your kind words about our housekeeping team, and in particular Joseph. Providing thoughtful and attentive support for all our guests is extremely important to us, and it’s wonderful to know that nothing was too much trouble during your stay. I will be sure to personally pass on your praise — it will mean a great deal to him. Thank you again for your recommendation and for choosing Mercure Brighton Seafront Hotel. We very much look forward to welcoming you back in the future. Warm regards, Ioannis Biternas Operations Manager

Customer review rating 4.5/5

Bramble T. Couples - Confirmed reviews ALL

Good stay large room. Good selection and service at breakfast

Dear T., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis , Operations Manager Mercure Brighton Seafront Hotel

Customer review rating 5.0/5

Samantha R. Business - Confirmed reviews ALL

Staff were very friendly, couldn’t do enough for me, breakfast was fresh and plentiful, reception staff always wanted to help, restaurant & bar lovely, cleaning staff efficient. Location amazing. Love the decor of the whole place. I would come here again, I wouldn’t even hesitate.

Dear Samantha, Thank you so much for your truly wonderful review and for awarding us a perfect 100/100. We are absolutely delighted to hear that your stay was amazing, comfortable, and friendly — it means a great deal to the entire team. It’s fantastic to know that you felt so well looked after throughout your stay and that our staff couldn’t do enough for you. Your kind words about the fresh and plentiful breakfast, welcoming reception team, lovely restaurant and bar, and the efficiency of our cleaning team are incredibly encouraging. We’re also very pleased that you enjoyed our amazing location and loved the décor throughout the hotel. Thank you especially for recognising individual members of the team — Maryanne, our colleagues at breakfast, and the gentleman you mentioned will all be thrilled to receive your feedback. Personal recognition like this is hugely motivating and truly appreciated. We’re delighted that everything from check‑in to daily room cleaning met your expectations and that you wouldn’t hesitate to return. Receiving a 10/10 recommendation from you is the highest compliment we could ask for. Thank you again for your kind words and support. We very much look forward to welcoming you back to Mercure Brighton Seafront Hotel in the future. Warm regards, Ioannis Biternas Operations Manager

Customer review rating 4.0/5

Robert D. Business - Confirmed reviews ALL

There are always pluses and minuses with older hotels. Had a spacious room with a sea view. This was clean with a good bathroom and shower, although a little short on storage. Housekeeping was efficient and reception friendly. However, the breakfast room was really too small for the number of guests staying, despite the best efforts of the staff to clear tables and keep buffets supplied. The lift was a little tired with some buttons that did not work properly and did not inspire confidence. There are a lot of internal steps and I could imagine that it is not ideal for guests with mobility issues. Overall, the stay was a positive experience but not one to justify the highest rating.

Dear Robert, Thank you very much for taking the time to share your detailed and well‑considered feedback following your recent stay. We appreciate your overall rating of 80/100 and are pleased to hear that your experience was positive overall. I’m delighted to know that you enjoyed your spacious sea‑view room and that you found it clean with a good bathroom and shower. It’s also encouraging to hear your kind comments about our housekeeping team and friendly reception staff — your recognition of their efforts is greatly appreciated. At the same time, I’m grateful for your honest observations regarding the challenges that can come with an older, characterful building. Your comments about limited storage, the size of the breakfast room during busy periods, and the condition of the lift are important to us. While our team works hard to manage breakfast service efficiently, I understand how space constraints can impact the experience, and your feedback will be shared with the relevant teams as part of our ongoing reviews. You also raise a very valid point regarding internal steps and accessibility. As a historic property, we do have some structural limitations, but we are continually looking at ways to improve accessibility and ensure guests are fully informed and supported when planning their stay. Thank you again for your constructive feedback and for recognising both the strengths and areas for improvement. We hope to have the opportunity to welcome you back to Mercure Brighton Seafront Hotel in the future. Warm regards, Ioannis Biternas Operations Manager

Other web-users rate our hotel

  • 1,263 reviews 8.4/10 Location
  • 2,462 reviews 6.2/10 Room
  • 2,423 reviews 9.2/10 Service
  • 21 reviews 5.4/10 WiFi
  • 1,054 reviews 5.1/10 Comfort
  • 998 reviews 4.7/10 Cleanliness
  • 947 reviews 8/10 Breakfast
  • 925 reviews 4.7/10 Amenities

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