Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,987 reviews

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Mercure Brighton Seafront Hotel - Image 1
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Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coastal Brighton

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,987 reviews

TripAdvisor Rating  3.7/5  736 reviews

Horrible! Runaway

TripAdvisor rating 1.0/5

alaind298 Business - TripAdvisor review

Horrible stay in this hotel: the rooms are extremely dirty, the carpet is disgusting. There was no Wi-Fi in the rooms. So when I reported it to the reception, they told me to come to work or use the Wi-Fi at the reception. The rooms are overpriced for a very low-end service. When I came back from work around 5 p.m., the room still hadn't been made up and I had to ask three times for it to be made up. Run away from this hotel, which absolutely does not deserve its stars.

Customer review rating 3.0/5

Gianluca M. Couples - Confirmed reviews ALL

This was just an adhoc one night stay as we needed a bed for the night on our travels. Whilst the hotel has a wonderfully decorated reception and environment with the potential for an enjoyable stay our late arrival (10pm) did not allow for enjoyment of any of its facilities at all, there being no options to eat from the restaurant, bar or minibar, nothing at all and not much advice on where to go for a bite other than we should find something in town ... equally very disappointing to find nothing to drink other than two small very small bottles of water on our return at 11:15 ... Really not that welcoming a reception for such a famed hotel chain despite its wonderful outlook. A little change may go a long way for the odd late arrival visitor.

Dear Gianluca , Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ioannis, Operations Manager

Customer review rating 1.5/5

Simon F. Couples - Confirmed reviews ALL

Chaotic check-in, rude staff and generally not the experience I’d expect from an Accor hotel. Room was supposed to be one of the best in the hotel but was in desperate need of renovation, dirty threadbare carpet, filthy sea view balcony, coffee machine was so dirty it was still running brown water after 5 cleaning runs… gave up at that point! Overall a very disappointing stay.

Dear Simon, Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ioannis, Operations Manager

Customer review rating 5.0/5

Frances T. Friends - Confirmed reviews ALL

Staff were lovely, building was lovely, rooms were great and really clean

Dear Frances, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis, Operations Manager

Customer review rating 5.0/5

Lloyd L. Business - Confirmed reviews ALL

Great Hotel by the sea front friendly staff hotel room was very comfortable

Dear Lloyd, We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ioannis, Operations Manager

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Other web-users rate our hotel

  • 1,179 reviews 8.1/10 Location
  • 2,309 reviews 6.3/10 Room
  • 2,302 reviews 9.1/10 Service
  • 14 reviews 5/10 WiFi
  • 918 reviews 4.5/10 Cleanliness
  • 908 reviews 7.4/10 Breakfast
  • 905 reviews 5.1/10 Comfort
  • 848 reviews 4.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.