Mercure Brighton Seafront Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,711 reviews

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Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
Mercure Brighton Seafront Hotel - Image 3
Mercure Brighton Seafront Hotel - Image 4
149 Kings Road, BN1 2PP BRIGHTON, United Kingdom

Description

Hotel extras

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Our accommodation(s)

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Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
United Kingdom

GPS:50.822763, -0.155482

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coastal Brighton

Non contractual photo

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,711 reviews

TripAdvisor Rating  3.5/5  695 reviews

Noisy slamming of doors.

Customer review rating 3.0/5

Dt Friends - Confirmed reviews ALL

Not great.

Dear DT, Thank you for taking the time to share your feedback about your recent stay with us. We're sorry to hear that you experienced some issues during your stay, including the noisy slamming of doors and the broken toilet flush handle. We appreciate your comments, and we will certainly take them into consideration as we look to improve our facilities and service. Your feedback is valuable to us, as it helps us identify areas where we can improve and provide better service to our guests. Thank you again for your review, and we hope that you will give us another chance to provide you with a better experience in the future. Best regards, Ioannis F&B Operations Manager

Room wasn't clean

Customer review rating 2.0/5

Samantha Business - Confirmed reviews ALL

The room hadn't been cleaned thoroughly, there were hairs in the bathtub, the carpet had crumbs on it and when I opened the window to let some air in there was a lot of dust disturbed which made me believe the windows had not been cleaned for some time.

Thank you for taking the time to share your feedback about your recent stay with us. We're sorry to hear that your room was not cleaned thoroughly and that you found hairs in the bathtub and crumbs on the carpet. We appreciate your comments, and we apologize for any inconvenience caused. We take cleanliness and hygiene very seriously, and we will investigate this matter further to ensure that our standards are being met. Thank you again for bringing this to our attention, and we hope that you will give us another chance to provide you with a better experience in the future. Best regards, Ioannis F&B Operations Manager

Horrific

Customer review rating 0.5/5

I D. S. H. W. A. Y. S. M. Solo - Confirmed reviews ALL

This hotel was so bad that I don’t even remember staying at it.

Well located, well appointed, good value

Customer review rating 5.0/5

Dpug M. Business - Confirmed reviews ALL

Grand building, warm and professional staff with a very convenient car park. Great value and great views.

Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found our hotel well-located, well-appointed, and good value. We're glad to know that you appreciated our grand building, convenient car park, and the warmth and professionalism of our staff members. We take great pride in providing exceptional service and ensuring our guests have a comfortable and enjoyable experience. Thank you again for your review, and we look forward to welcoming you back soon. Best regards, Ioannis F&B Operations Manager

Hotel needs refreshing

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I stayed with colleagues and used the conference room for 2 days. The carpets throughout are threadbare and dirty. Colleagues had some issues with rooms, meaning they had to swap a number of times to get one that was acceptable. Staff were mostly helpful and polite, but had to really ask for colleagues to have something basic made for them when they did not like the lunch option.

Thank you for taking the time to share your feedback about your recent stay with us. We're sorry to hear that we did not meet your expectations and that you found our hotel in need of refreshing. We appreciate your comments about the carpets and the issues with the rooms, and we apologize for any inconvenience caused. We're glad to know that our staff members were mostly helpful and polite, but we apologize for any miscommunication regarding the lunch options and the inconsistency with the breakfast items. Thank you again for your review, and we hope that you will give us another chance to provide you with a better experience in the future. Best regards, Ioannis F&B Operations Manager

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Other web-users rate our hotel

  • 1,076 reviews 8.1/10 Location
  • 2,198 reviews 6.1/10 Room
  • 2,045 reviews 8.9/10 Service
  • 15 reviews 5.6/10 WiFi
  • 876 reviews 4.7/10 Comfort
  • 855 reviews 4.6/10 Cleanliness
  • 827 reviews 7.4/10 Breakfast
  • 778 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.